Digital signage in fast casual: building a better customer experience

by Digital Signage Today

The big names in the restaurant industry are starting to adopt technologies like kiosks and digital signage at a much faster pace. Fast casual restaurants are…

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…

3 steps to better restaurant food safety

by Betsy Craig — CEO, MenuTrinfo

The focus on food safety throughout the nation's food supply chain is at all-time high. Between consumer health issues brought about by the ingestion of unsafe…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

The 'munchies' effect: How cannabis legalization will effect QSR traffic

by Eli Portnoy — CEO, Sense360

Will Colorado's legalization of marijuana increase traffic for the state's restaurants?

How license, permit knowledge can save your restaurant

One expert gives five tips regarding permits and licenses to help restaurant owners avoid long-term fines and sanctions.

3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

6 reasons your content-marketing efforts are failing

Terri Brown, CEO of MLB Creative, describes six practices to avoid when engaging your customer.

5 questions for diners making the digital switch

by Jackie Berg — mArketing director, olo

As we cruise through 2016, with nearly 80 percent smartphone adoption, there is little debate: A restaurant brand's digital program is now of paramount…

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

by S.A. Whitehead — Food Editor, Net World Media Group

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Six ways your restaurant's reputation is affecting your online orders

by Alex Membrillo — CEO, Cardinal Web Solutions

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Amazon "primes" the pump to play major role in restaurant delivery

by S.A. Whitehead — Food Editor, Net World Media Group

It's called Prime Day and Amazon clearly sees it as a prime opportunity to make a major entry into the restaurant delivery business.

3 steps to make third-party ordering work for your restaurant

by Jennifer Wiebe — Marketing Manager, Speedline Solutions

Third-party sites generate sales — and often new customers — so they don't want to shut off the tap. But they're pulling their hair out over the transaction…

Are your diners a little lost?

by S.A. Whitehead — Food Editor, Net World Media Group

A new poll finds there's a lot of confusion out in America's restaurant dining rooms about just what those menu items really are.

How embracing humane animal practices enhances profits

by Joseph Grove, Contributing Writer — Founder, Orchard Content

When a social movement as powerful as the one rising forth for the humane treatment of animals in our food chain creates an opportunity to nurture that good…

It's almost summer: Is your restaurant set for the big stink?

by S.A. Whitehead — Food Editor, Net World Media Group

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance…