The drive-thru experience driving growth for Scooter's Coffee

February 7, 2020

Coffee drinkers are using the drive-thru more than ever, according to a Statista report that said drive-thru coffee orders have increased over the past five…

Starbucks goes all in on AI-enabled espresso machines

by Cherryh Cansler — Publisher, FastCasual.com

Starbucks is rolling out 4,000 AI-enabled espresso machines.

Starbucks pulls back on guidance increase as China outbreak forces store closures

January 29, 2020

Starbucks Corp. reported fiscal first-quarter earnings that beat expectations, however, warned that the ongoing coronavirus spread in China is forcing it to…

Gloria Jean's Coffees opens Texas drive-thru

January 24, 2020

Gloria Jean's Coffees has opened a drive-thru location in Pharr, Texas.

Blendid installs its second robotic smoothie kiosk

December 31, 2019

Robotic self-serve smoothie kiosk-maker, Blendid, has  installed its second location, this one at Sonoma State University's Charlie Brown Café earlier this…

Peet's Coffee merging wtih Jacobs Douwe Egberts, exploring IPO

December 18, 2019

Berkeley, California-based Peet's Coffee has joined forces with Netherlands-based Jacobs Douwe Egberts to explore an IPO. The company — now called JDE Peet's …

Starbucks unveils Reserve Roastery Chicago

November 13, 2019

Starbucks Coffee Company is opening its sixth Starbucks Reserve Roastery Friday, and this one is on Chicago's Magnificent Mile. Spanning five floors and 35,00…

Starbucks red cups arrive for holiday season

November 8, 2019

Starbucks customers can now get a free limited edition reusable red cup, while supplies last, and a drink discount when using the cup on future purchases…

Jamba goes to college

November 6, 2019

Jamba has signed a franchise agreement with multi-unit operator Kurt Wilson to expand in college markets across the Southeast. Wilson, owner and president of…

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

Gloria Jean's brewing North Carolina expansion plans

October 29, 2019

Gloria Jean's Coffees has signed a multi-unit development agreement with Kishor Kaneria and his nephew, Parth Kaneria, to bring at least five locations to the…

Tropical Smoothie ending year with a bang

October 8, 2019

Tropical Smoothie Cafe, which awarded 64 franchise agreements in the third quarter of this year, expects to have signed 200 franchise agreements, open 13…

How your fast casual can cash in on even those 'made up' holidays

There are numerous holidays throughout the year, including National Coffee Day on Sept. 29., for example, that restaurants can use to maximize customer…

Starbucks Japan launching contactless pen with payments technology

September 19, 2019

Starbucks Coffee Japan Co. is launching a mobile payment product called Starbucks TouchThe Pen, a ballpoint pen with embedded contactless payment technology…

Starbucks, Alibaba launch voice ordering and delivery

September 19, 2019

Starbucks is taking another step toward evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within…

Why illy Caffè North America COO isn't afraid to compete with Starbucks

by Cherryh Cansler — Publisher, FastCasual.com

Barry Sheldon, president and COO for illy Caffè North America, is buzzed about the company's expansion plan for North America.

Starbucks commits to protecting employee mental health

September 9, 2019

Starbucks is on a mission to protect the mental health of its employees — AKA partners —  according to CEO Kevin Johnson, who published a letter Thursday…

World's largest Starbucks opening in the Windy City in November

September 6, 2019

The world’s biggest Starbucks Reserve Roastery, a 43,000-square-foot location, will open in Chicago on Nov. 15 on Michigan Avenue.

Main Squeeze Juice continues Houston expansion

August 29, 2019

New Orleans-based Main Squeeze Juice Company is continuing its growth in the Houston area with an opening this fall in Atascocita. The 3-year-old chain has 1…