AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

How Pizza Hut unified global customer feedback into one powerful CX ecosystem

See how Pizza Hut partnered with SMG to bring together feedback from surveys, review sites, and third-party delivery platforms—creating a more complete view of…

Presented by Service Management Group

How Bojangles turned drive-thru consistency into business growth

See how Bojangles improved drive-thru performance with AI, operational insights, and a focus on consistency

Presented by Service Management Group

2026 Fast Casual Top 100 Movers & Shakers

Welcome to the 2026 edition of the Fast Casual Top 100 Movers & Shakers. Each year, this report serves as a pulse check for the industry, celebrating the…

Presented by Elo Touch Solutions, Inc.

Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…

Presented by Service Management Group

Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

Hidden Profit Loss in Multi-Unit Restaurants

Multi-unit restaurant brands often lose profit not from major cost swings, but from small, inconsistent daily decisions across locations. This eBook reveals…

Presented by SynergySuite

Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands

Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.

The New Front of House: Why Pizza’s Next Growth Era Runs on Self-Order Kiosks + Intelligent POS Systems

Easy-to-use kiosks fully integrated with a modern POS system have emerged as the most efficient and cost-effective solution to the challenge of front-of-store…

Presented by INFI, HungerRush

Make Every Location Your Best Location: Drive More Revenue From Your Underperforming Stores

Fixing your bottom 10% locations beats building new ones. Momos' AI platform shows how multi-location brands can recover over $28 million in annual revenue per…

Presented by Momos

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Unlock New Customers: Leverage Delivery Aggregators for Restaurant Growth

A food delivery aggregator solution can provide significant return on investment because it’s an online platform that simplifies delivery operations for…

Pizza Brands to Watch in 2026

Dominating the landscape is a shift toward “experiential” and “fusion” dining, where classic pepperoni is being challenged by global flavors like…

Presented by PizzaMarketplace.com

The Advantages of Franchising

Franchising offers a proven path to growth, but success requires more than a strong concept. This whitepaper breaks down the advantages of franchising while…

Presented by Franchise Growth Partners

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

Corporate Growth or Franchise Expansion: Choosing the Best Path Forward

What's the next step for your restaurant? This whitepaper helps entrepreneurs evaluate whether to continue growing through corporate-owned locations or…

Presented by Franchise Growth Partners

Emerging Sports, Emerging Restaurant Opportunities

Sports that may have been overlooked in the past are capturing the public’s imagination and creating fresh opportunities for restaurant operators. These new…

Unlocking Customer Growth: How AI Turns Customer Satisfaction Into Repeat Guests

This report delivers the strategic insights and practical playbook restaurant leaders need to turn guest satisfaction into retention and revenue. It breaks…

Presented by Momos

From Pilot to National Presence in 5 Years with CloudKitchens

Hawaiian Bros has grown from a single pilot to a national brand—thanks to a strategic partnership with CloudKitchens. Known for its fresh, craveable Plate…

Presented by CloudKitchens