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Starbucks, Panera Bread and In-N-Out top Zagat 'best of'

August 15, 2010

Zagat has revealed the results of its latest survey, covering 97 major fast food chains and 39 full service chains as voted on by 6,518 ZAGAT.com diners. The survey respondents weighed in on everything from chicken and cheeseburgers to smoothies and seafood, separately rating each chain on the quality of its food, facilities and service using Zagat's 30-point scale.

"It's virtually impossible to live anywhere in America without having a fast food chain outlet in the neighborhood. We know that these chains play an important role in feeding our population. That's the reason why we undertook this survey and why we believe the results are so important," said Tim Zagat, CEO of Zagat Survey.

The survey results divided the chains into four categories: Large (up to 5,000 U.S. outlets), Mega (over 5,000), Full-Service (with table service), and Quick-Refreshment (focusing on beverages, ice cream and the like). The full survey results are available on www.ZAGAT.com/fastfood with the highlights following.

The results are as follows: