News

HotSchedules, QSR Automations partner to bring restaurants operations to Internet of Things

HotSchedules has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things.

March 4, 2016

HotSchedules has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things, according to a company press release. The companies plan to integrate QSR's ConnectSmart Kitchen and DineTime, which provides a front-of-house solution that includes online reservations, mobile wait lists, text message paging, and seating management, with the HotSchedules IoT Platform.

This integration will help brands increase speed of service, identify top servers and access table management analytics from mobile devices, said Heath Wechter, VP of Sales at QSR.

"The HotSchedules IoT Platform enables us to take our offering to the next level," he said. "By connecting our systems with HotSchedules' offerings, we can eliminate data silos and provide new actionable insights for restaurants based on server schedules, guest service metrics, POS, and inventory data."

QSR Automations makes world-class guest management and kitchen display systems that are used by many of our customers," said Sastry Penumarthy, VP of Platform at HotSchedules.

 "With our combined offerings, we will be able to connect to the majority of POS systems in the market, and minimize integration costs for restaurants while competing on superior customer experience and increase operational efficiency," he said.