Improving Restaurant Operations with Artificial Intelligence

Improving Restaurant Operations with Artificial Intelligence

Restaurant operators often try to gather information about their businesses by seeking customer feedback, but the process is plagued by low response rates and limited insight. The combination of SMS and artificial intelligence can solve those challenges.

Type: White Paper

Sponsor: Chatter Research


Gusto’s 9 Must-Have Pos Features

Gusto’s 9 Must-Have Pos Features

Growing a Fast Casual or Quick Service restaurant chain is harder than ever - Gusto delivers the POS features you need to succeed.

Type: Guide

Sponsor: Gusto POS


Successfully Deploying Outdoor Digital Signage, Menu Boards & Kiosks

Successfully Deploying Outdoor Digital Signage, Menu Boards & Kiosks

Customer-facing screens are becoming increasingly prevalent outdoors, but it’s important to work with a partner who is familiar with all the factors that may come into play.

Type: White Paper

Sponsor: Maysteel Industries LLC


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Keeping your website protected from lawsuits

Keeping your website protected from lawsuits

Protecting your website from lawsuits is an important part of thriving on the digital wave. Here are some things to watch out for to your brand safe.

When hiring: Don't forget grandma and grandpa

When hiring: Don't forget grandma and grandpa

Evidence shows that late-career workers are capable, reliable and digitally adept.

How Starbucks deployed 23,000 iPads for training

How Starbucks deployed 23,000 iPads for training

Mary Stumpf, lead of collaboration products and devices for Starbucks, saw the need for tablets in the workplace and decided to do something about it.

Why augmented reality is becoming more accessible to restaurant brands

Why augmented reality is becoming more accessible to restaurant brands

Though AR is still in its infancy, a pair of presenters at Infocomm said that it offers a new way to excite consumers and is more economical than creating physical experiences.

Emerging foodservice automation calls for new sanitation standards

Emerging foodservice automation calls for new sanitation standards

As new types of equipment are introduced into the foodservice environment, new sanitation standards will be needed to protect consumers and the foodservice provider.

Tech innovations leaving restaurateurs wondering how to upgrade without starting over

Tech innovations leaving restaurateurs wondering how to upgrade without starting over

Technology innovations dominated much of the show floor this week at the National Restaurant Association Show in Chicago, and while interesting, they also presented a challenge the foodservice operators, who have already invested in point-of-sale systems and other IT infrastructure.

Intelligent digital communications changing the world: Are you ready for it?

Intelligent digital communications changing the world: Are you ready for it?

Drive-thru and other types of restaurant digital signage are getting smarter nearly by the second, which could trigger customer connection opportunities for restaurant operators.

Turkish-American sisters now franchising Flatbread Grill

Turkish-American sisters now franchising Flatbread Grill

Turkish-American Sisters — Arzu, Fusun, and Gonca Esendemir — are now franchising their fast casual concept —  Flatbread Grill.

Wow Bao becomes 1st chain to leverage Eatsa technology

Wow Bao becomes 1st chain to leverage Eatsa technology

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them to the status of their orders.

Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

The co-founder of Flatbread Grill and an exec from Nextep give advice on how to avoid headaches when deploying kiosks.

Former Papa Murphy's CDO: Ask 3 questions before investing in tech

Former Papa Murphy's CDO: Ask 3 questions before investing in tech

As restaurants consider deploying technology, such as a loyalty program, branded app or mobile payments, executives should first consider whether such efforts will actually help them acquire more customers and coax existing guests to spend more money

Wayback Burgers to test food trailers in the Big Apple

Wayback Burgers to test food trailers in the Big Apple

The fast casual chain teams with a trailer specialist to launch its first mobile food initiative, starting in New York City.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

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From kitchen equipment to front-of-house furniture, we'll help you stay on top of the latest trends and considerations when it comes to restaurant supply purchases.

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