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Dollars loaded on Starbucks loyalty cards up 32 percent in Q2

April 26, 2013

Starbucks Corporation reported financial results for its 13-week fiscal second quarter and 26-week fiscal year to date ended March 31, 2013.

Highlights include:

  • Total net revenues increased 11 percent to $3.6 billion;
  • Global comparable store sales grew 6 percent, driven by a 4 percent increase in traffic and a 2 percent increase in average ticket, marking the 13th consecutive quarter of global comp growth greater than 5 percent;
  • Operating margin expanded 180 basis points to a Q2 record 15.3 percent;
  • Consolidated operating income grew 26 percent to $544 million;
  • Dollars loaded on Starbucks Cards through both new card activations and reloads increased 32 percent over Q2 FY12; and
  • Starbucks added 590 net new stores globally, including 337 Teavana stores.

"Starbucks record operating performance in Q2 continues to demonstrate the underlying strength and resilience of our expanding global business, and the increasing relevance of the Starbucks brand to consumers all around the world," said Howard Schultz, chairman, president and CEO. "Innovation and an enhanced customer experience drove strong comp sales and revenue growth, while a laser focus on improving efficiency and controlling costs enabled us to deliver record margins and earnings. Starbucks has never been better positioned to achieve the aspirational goal we have set of becoming one of the world's most respected, admired and enduring brands."

Read more about operations management.

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