Top 100: Menu Innovations - Veggie burgers

November 18, 2012

No. 5 Veggie burgers

Five tech tools to help treat every customer like a VIP

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Most technologies can help you give exceptional customer service without extraordinary effort.

Firespotter Labs expands restaurant waitlist management app

November 16, 2012

Firespotter Labs has announced the launch of NoshList Premium, an expanded version of its restaurant waitlist management app for iPad. NoshList and NoshList…

Uncle Maddio's expanding Florida footprint

November 16, 2012

Uncle Maddio's Pizza Joint is planning to grow its footprint in the Tampa/Clearwater, Fla., market and recently held a meeting with potential franchisees to…

Lawsuit alleges that Chipotle fails to pay overtime

November 16, 2012

A Chipotle Mexican Grill employee filed a class-action complaint Thursday against the chain alleging that it failed to pay overtime to hundreds of employees.

Study finds high customer support for nutritional disclosure at restaurants

November 16, 2012

Many chains, including Starbucks, Panera and McDonald's, have already begun posting nutritional information on their menus, well ahead of the Affordable Care…

FastCasual.com seeking Top 100 nominations

It's time to pick the year's hottest fast casual chains, people, trends and menu innovations; nominations close Jan.1

Top 100: Menu Innovations- Gluten free

November 15, 2012

1. Gluten Free

Top 100: Menu Innovations - Banh Mi Sandwiches

November 15, 2012

No. 2 Bahn Mi Sandwiches

Fast Casual Executive Summit 2012: NEC

Fast Casual editor Cherryh Butler visits with NEC's Rich Ventura, to talk about menu and branding trends, at the 2012 Fast Casual Executive Summit.

Pie Face 'meats' NYC

Australia's 70-unit fast casual concept, Pie Face, expanded this year to New York City, hoping Americans will enjoy the meat and dessert pies just as much as…

GrubHub introduces food delivery tracking platform

November 15, 2012

GrubHub, an online and mobile food ordering service, has unveiled the beta release of Track Your Grub, a new set of features that provide GrubHub diners with…

S'mores Latte now at Williams Fresh Café

November 15, 2012

Williams Fresh Café has added a hot new item to its winter beverage lineup — the S'mores Latte.

Charleys 'steaks' claim with launch of Bacon Swiss Steakhouse Crunch

November 15, 2012

Charleys' restaurants, known for Charley's Grilled Subs and Charleys Philly Steaks, has added the Bacon Swiss Steakhouse Crunch to its menus. It will be…

Pinkberry launching eGifting program for holiday shoppers

November 15, 2012

This holiday season, Pinkberry is offering a new gifting experience that allows customers to give and receive Pinkberry gift cards by picking up a gift card…

Study: Measuring social media word of mouth drives restaurant traffic

November 15, 2012

Most restaurant operators believe 70 percent of customer traffic comes through word of mouth, and a majority of them use social media as the vehicle. But…

Starbucks drips further into tea market with $620 million acquisition of Teavana

November 15, 2012

Coffee isn't enough for Starbucks. The chain wants to be the world's tea specialist, too. To prove it, the company just spent $620 million to buy Teavana…

Togo's opens in Danville, Calif.

November 15, 2012

Residents of Danville, Calif., now have access to Togo's Eateries Inc., at the chain's newest location at the Town and Country Plaza at 625 San Ramon Valley…

Starbucks launches first drive-thru-only store

November 15, 2012

Seattle's Best Coffee, part of Starbucks Corporation, has unveiled the future of its retail business, a 600-foot-square, drive-thru and walk-up only store.

Australia's Pie Face 'meats' NYC

by Cherryh Cansler — Editor, FastCasual.com

CEO hopes to tempt New Yorkers with pie at any hour of the day.