Canada now home to 2 Qdoba units

March 18, 2013

Qdoba Mexican Grill is now open in London, Ontario. Located at 841 Wellington Road S., the newest Qdoba is the brand's second Canadian restaurant; the first…

California Tortilla hosting Elito 8 tourney

March 18, 2013

To celebrate the NCAA playoff season, California Tortilla is launching its own tourney: The Elito 8 Tournament will let Cal Tort fans determine the chain's…

Managing customers' mobile preferences correctly doesn’t need compromises

by Jitendra Gupta — Mobile CRM Director, Punchh

There is no magical solution to meeting every single demand of mobile-savvy customers.

Caribou Coffee to cut ties with JCP

March 18, 2013

JC Penney suffered another blow last week with the announcement that Caribou Coffee will no longer open shops inside of the retailer's revamped stores.

Localized and personalized top 2013 customer experience trends

March 18, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for…

Seattle's Best Coffee expands drive-thru footprint

March 18, 2013

Seattle's Best Coffee, featured brand within Starbucks Corporation, today announced that 15 new locations will open in Dallas-Fort Worth this year. Following…

Why restaurants should take customers out of comfort zones

Customers stuck in an ordering rut will leave your restaurant to try something new.

Burger 21 focusing on franchising

March 15, 2013

Burger 21 has several priority markets for franchise development in the second quarter of 2013. These markets include: Florida, Georgia, North Carolina, Texas…

Orange Mocha Latte heating up Atlanta Bread

March 15, 2013

Atlanta Bread is switching all their cafes' caffeinated espresso beans to Rainforest Alliance, an international nonprofit organization dedicated to conserving…

Saladworks debuting low-cal salad

March 15, 2013

Saladworks is debuting its new SpringFit Salad Monday that will be available until May 26. The salad, a blend of romaine, iceberg and spring mix lettuce…

German fast casual brands growing steadily

March 15, 2013

Although Germany's top 100 restaurant chains saw sales increases of 3.1 percent in 2012, the most impressive growth came from the 14 fast casual brands on the…

Franchise Association strengthens commitment to hire veterans

March 15, 2013

The International Franchise Association VetFran initiative has strengthened its partnership with the U.S. Chamber of Commerce's "Hiring our Heroes" program and…

Togo's CEO boasts big growth plans for 2013

Tony Gioia discussed with FastCasual.com his growth strategy, the fast casual brand he admires most and what trends he thinks the industry will embrace this…

Are Millennials to blame for potential chicken wing shortage?

by Jeff Fromm — Executive Vice President, Barkley

This demographic likes to create their own dining experience and share it alongside friends or family.

FREEBIRDS giving bracket winners the bird

March 15, 2013

While most chains are running promotions to reward the fans with winning brackets in the NCAA Tournament, FREEBIRDS World Burritos is giving the bird to…

MonkeyMedia Software launches Catering Institute for restaurant operators

March 14, 2013

MonkeyMedia Software, a provider of turnkey catering solutions for restaurant operators, has announced the launch of its MMS Catering Institute — an education…

Food and Beverage Innovation award recipients named for 2013

March 14, 2013

The National Restaurant Association has announced the recipients of the FABI Awards, which recognizes food and beverage innovations that are expected to make a…

Taco Cabana, Pollo Tropical making solid gains

March 14, 2013

Less than a year since its spin-off from Carrols Restaurant Group Inc., Fiesta Restaurant Group is celebrating record gains as one of the fastest-growing…

Togo's eyeing Colorado for growth

March 14, 2013

Togo's is targeting Colorado for development in 2013. The San Jose, Calif.-based sandwich chain is looking for qualified franchisee candidates with local…

STRATACACHE hits 50k digital menu board milestone

March 14, 2013

Dayton, Ohio-based STRATACACHE, a provider of scalable digital signage, content distribution and enterprise video acceleration technologies, recently announced…