Shake Shack tests new web ordering in 10 US markets

October 30, 2018

Shake Shack is testing new web ordering functionality that will let customers bypass lines in 10 markets across the U.S., according to a company spokesperson. 

How brands can avoid cannibalization in driving growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

BGood enters Chicagoland with trio of openings

October 30, 2018

B.Good is opening three stores in the Chicago metropolitan area, marking its initial foray into the Midwest. The farm-to-table restaurant opened its doors Oct.

Captain D's opens Tennessee location with new franchise partner

October 30, 2018

Captain D's announced the opening of its latest franchised location in Jackson, Tennessee, marking the brand's 72nd location in the state.

Swig n' Sweets reveals redesign

October 30, 2018

Swig n' Sweets, a soda and snack bar chain headquartered in American Fork, Utah, is rebranding its 17 locations in Utah and Arizona. The Lehi location, the…

Dunn Brothers Coffee taps Qu for POS platform

October 30, 2018

Dunn Brothers Coffee is partnering with  Qu  on a new POS platform that will be rolled out to the brand's 80 locations across eight states. The Qu platform…

Chicken Salad Chick opening 100th unit

October 30, 2018

Chicken Salad Chick will open its hundredth restaurant on Nov. 8 and the unit marks the brand's first in Kentucky The restaurant, located at 245 East Bannon…

Blaze opens stores in Alabama, New Jersey

October 30, 2018

Tuscaloosa, Alabama and Manalapan, New Jersey are the latest cities to see Blaze Pizza take up residence. On Halloween this Wednesday, the brand will open a…

Welbilt names new CEO

October 29, 2018

Restaurant equipment provider, Welbilt, Inc., has named William C. Johnson as president and CEO effective Nov. 9, according to a news release. 

Sweetgreen may soon be a $1B salad chain

October 29, 2018

The newest funding effort for salad chain Sweetgreen could put the fast casual's valuation at $1 billion, according to a CNBC report.

Ni Hao Fresh concept aiming to open this December

October 29, 2018

Ni Hao Fresh, an Asian fast casual concept developed by the children of Bo Lings' founders, is aiming to open in Mission, Kansas by early December.

7 reasons to augment your menu for the holidays

You'll be rewarded with satisfied customers, higher profits  and rejuvenated employees

The secrets salad dressing packet sales relay about delivery growth

October 29, 2018

Food service delivery sales have bounced up 20 percent in the past five years, and now NPD Group said there's evidence that portion-controlled salad dressing…

2018 Seattle Fast Casual Executive Summit: A whirlwind of wisdom, wit, wonderful venues

From stunning Chihuly art glass and the Space Needle to Chipotle's restaurant wisdom and samplings from the fast casual standouts of the Seattle food…

Starbucks launches Witch's Brew

October 26, 2018

Starbucks is stirring up a new Halloween concoction this year with Witch's Brew Frappuccino blended beverage. Participating Starbucks stores in the United…

Chipotle reports positive Q3 earnings

October 26, 2018

Chipotle Mexican Grill reported this week that revenue increased 8.6 percent to $1.2 million and that comparable restaurant sales increased 4.4 percent.

GoPoke takes Perfect Pitch title at Fast Casual Executive Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Seattle-based authentic Hawaiian poke and desserts fast casual beat out tough competitors, Salads UP and Sugapeach Chicken & Fish Fry, in the annual Fast…

Chicken Salad Chick lands in Arkansas, Houston

October 26, 2018

Chicken Salad Chick is expanding to Arkansas with a restaurant in Jonesboro, marking the brand’s first location in the state.

Survey finds customers expect review responses 'all the time'

October 26, 2018

It's a question on all restaurateurs' minds: Should your brand respond to customer reviews? According to the latest survey of 1,000 U.S. consumers this…

Muscle Maker Grill cooks up a healthier menu item

October 25, 2018

There's a healthier menu, for a limited time, at Muscle Maker Grill.