News & Media
Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media
by Mandy Wolf Detwiler — Editor, Connect Media
Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.
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Former Church's Texas Chicken VP named Fuku CEO
November 18, 2022
Fuku, a collection of fast casual restaurants specializing in fried chicken sandwiches created by chef and restaurateur David Chang, has hired Claudia Lezcano…
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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.
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Famous Toastery names former Mooyah EVP as president
November 18, 2022
Charlotte, North Carolina-based The Famous Toastery, a 25-plus unit breakfast, brunch and lunch franchise, has hired Mke Sebazco as president, who aims to…
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Mici Italian to expand Arizona footprint
November 18, 2022
Denver-based Mici Italian will open its second location in Arizona this winter in Queen Creek, Arizona, according to a press release.
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Americans eating out less but satisfaction remains strong
November 17, 2022
More than half, 59%, of Americans are eating out less often, compared to a year ago, across all food formats but most significantly in the casual dining…
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Scooter's VP focused on enhancing drive-thru operations
November 17, 2022
Scooter's Coffee has hired Jaime Denney as VP of franchise operations, where she'll focus on increasing the speed and effectiveness of drive-thru service…
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Big Chicken digs Texas
November 17, 2022
Big Chicken, founded by Hall of Famer Shaquille O'Neal, has signed a deal with Crumbl Cookies franchisee Jace Mattinson to open locations ni Killeen, Waco and…
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El Pollo Loco signs Kansas City deal
November 17, 2022
Los Angeles-based El Pollo Loco Inc. has signed an eight-unit franchise agreement with EPL Missouri LLC to develop the brand throughout the Kansas City area…
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Chipotle, US Soccer launch 'Bowls for Goals'
November 17, 2022
Chipotle Mexican Grill, an official partner of U.S. Soccer, is rolling out a series of programs supporting the U.S. Men's National Team while they compete on…
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Happy Joe's Pizza & Ice Cream managers become franchisees
November 17, 2022
Two former Happy Joe's Pizza & Ice Cream managers are the brand's new franchisees, according to a press release.
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Point of sale playing role in restaurant tipping
November 17, 2022
Most Americans (83%) always tip at a sit-down restaurant, but when it comes to restaurants without tableside service, that drops drastically. Close to half…
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Paytronix teams with Voicify on ordering option
November 17, 2022
Paytronix Systems, Inc., a digital guest experience platform for restaurants and retailers, is teaming up with conversational AI platform provider Voicify to…
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Chick N Max names business development VP
November 17, 2022
Brenda Elpers, VP of business development. Wichita-based Chick N Max, specializing in almond-wood smoked chicken and wings, sandwiches and tenders…
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Genghis Grill broadens menu, cuts prices
November 17, 2022
Dallas-based Genghis Grill has changed its menu from a primarily Asian-focused, create-your-own-bowl concept to an all-around, go-to fast-casual restaurant for…
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Shake Shack launches 1st brand campaign
November 16, 2022
Shake Shack has launched its first-ever brand campaign, called "For What It's Worth," created in partnership with its newly named agency of record…
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PepsiCo launches ghost kitchen platform for restaurant brands
November 16, 2022
Understanding that the ghost kitchen market is forecasted to reach $71.4 billion by 2027, PepsiCo Foodservice has created a ghost kitchen offering through its…
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How Budderfly, Lennox's energy efficiency can save operators money
November 16, 2022
Budderfly and Lennox have teamed up to help operators save money with energy efficiency.
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Fast food workers protest effort to repeal labor council in California
November 16, 2022
Fast food employees in Sacramento and other California regions are protesting big brand QSR efforts to repeal a law creating a state-run labor council that…
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Yogurtland planning 10% year-over-year growth
November 16, 2022
Yogurtland, which has over 230 stores in the U.S. and internationally, is looking to grow its unit count by 10% each year for the next five years, according to…
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