News & Media
Goodcents celebrating 35th birthday by 'adapting to change'
by Rebecca Murray — VP of Marketing, Goodcents
Goodcents has survived by embracing the latest in industry technology while staying deeply connected to its roots.
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Robeks hires Dawn Eriksen-Foy as VP of Franchise Sales
February 27, 2024
Los Angeles-based Robeks, known for its fresh smoothies, juices, acai bowls and premium toasts, has appointed Dawn Eriksen-Foy as its VP of Franchise Sales.
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Oakberry driving growth with racecar driver-turned-franchisee
February 27, 2024
Oakberry has made its debut in Copenhagen, bringing acai bowls and smoothies to Denmark for the first time with the help of master franchisee Kevin Magnussen…
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Former Sweetgreen CMO building a fast casual 'Wonder'
by Cherryh Cansler — Publisher, FastCasual.com
Daniel Shlossman reveals the strategy behind Wonder, a digital-forward food hall concept created by former Walmart eCommerce CEO and Jet.com founder Marc Lore.
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Slim Chickens soaring into 2nd airport location
February 26, 2024
Slim Chickens landed its second airport location at the Northwest Arkansas National Airport, spearheaded by Northwest Arkansas Native Mike Philip, owner of…
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Bubbakoo’s Burritos adds to home state lineup
February 26, 2024
Bubbakoo's Burritos added a location last week in its home state of New Jersey, in Pennington. Owned by Joe Maglione, the restaurant is one of over 10…
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How Smoothie King upgraded its CX platform
by Cherryh Cansler — Publisher, FastCasual.com
Smoothie King tapped the digital agency, Bounteous, to create a customer experience platform with next-generation web ordering and mobile apps, including a…
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Luckin Coffee surpasses Starbucks in China, posts strong Q4, FY 2023 results
February 23, 2024
Luckin Coffee Inc., a China-based coffee vending pioneer in addition to a nationwide retail coffee house chain, posted significant revenue growth in 2023…
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Captain D’s taps Nan Ward as COO
February 23, 2024
Nan Ward has been promoted to chief operating officer at Captain D's.
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Houston TX Hot Chicken expanding in Utah
February 23, 2024
Houston TX Hot Chicken will have six locations in Utah by summer's end when it opens a store at 1085 E. Main St., in Lehi. HHC, which serves hot chicken…
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Zoup! rebrands to Z!EATS
February 22, 2024
Zoup!, a Michigan-based brand with nearly 70 units, is transforming to Z!EATS, introducing a menu that is not solely focused on soup along with a restaurant…
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Keeping the human element alive in QSRs with Doyle HCM
by Mandy Wolf Detwiler — Editor, Connect Media
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partner and…
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Micro-influencers: Using them to attract Gen Z, millennials to your restaurant
by Kate Finley — Founder, President, Belle Communication
The authenticity and relatability of micro-influencers resonate with younger audiences on a personal level, fostering a connection that transcends traditional…
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Noodles & Co franchisee opens 16th store
February 21, 2024
Noodles & Co franchisee Little Deep Pasta, a subsidiary of restaurant management company Cultivate Solutions, has opened its 16th location, located in…
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Focus rebranding to GoTo Foods
February 21, 2024
Focus Brands, the parent company of the Auntie Anne's, Carvel, Cinnabon, Jamba, McAlister's Deli, Moe's Southwest Grill and Schlotzsky's brands, has changed…
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Curbit partners with Ovation to streamline guest experience
February 20, 2024
AI-driven order company Curbit has partnered with Ovation, a guest feedback system, to streamline brand interactions with guests, offering an elevated guest…
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Getting loyalty right
February 20, 2024
Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…
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Ellianos Coffee adding to Florida footprint
February 20, 2024
Ellianos Coffee, a drive-thru specialty coffee brand, has opened in Marianna, Florida, at 2095 Hwy 71, and is owned and operated by the same team as the…
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Slim Chickens franchisee opening 10th location
February 20, 2024
Arkansas-based Slim Chickens is continuing its Kentucky expansion with an opening next month in Owensboro at 3724 Frederica St., under the direction of the…
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Canadian fast casual deploying Revel POS platform in 225 stores
February 20, 2024
Canada-based Lazeez Shawarma is deploying the Revel POS platform at its 225 locations in hopes of supporting future growth.
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