Former NRA exec moves to Specialty Food Association

July 22, 2016

The not-for-profit Specialty Food Association has hired a new president away from his previous role as chief innovation and member advancement officer with the…

Kneaders Bakery and Cafe opens 50th location

July 22, 2016

Kneaders Bakery and Café now has 50 locations, after opening its Phoenix, Arizona cafe recently. The chain is planning to open a total of 55 stores this year…

Dickey's Barbecue hosts event for first responders

July 22, 2016

Originating in Dallas in 1941, Dickey's Barbecue Pit is celebrating its 75th anniversary on Sept. 17 with an invitational barbecue showdown, Battle of the…

Canadian restaurant group acquires Kahala, readies for US growth spurt

July 22, 2016

Shareholders approved the merger Thursday of Kahala Brands Ltd and a wholly owned subsidiary of MTY Food group. Kahala — as the parent company of 18 brands…

Pie Five, Pizza Inn CEO steps down

July 22, 2016

Rave Restaurant Group’s CEO Randy Gier is stepping down, according to a press release from the company that owns 300 Pie Five and Pizza Inn units. Clinton…

Chipotle reports dismal Q2

July 22, 2016

The second-quarter financial news is in for Chipotle Mexican Grill. and it is not good, although the chain has apparently returned to profitability. 

Why franchising needs to have a little soul

by Matthew Harper — Intern, Networld Media Group

Restaurant franchising is often an extension of the corporate company: everything has to be exactly the same, or the process won't work. However, some…

AhiPoki Bowl opens 6th location

July 21, 2016

AhiPoki Bowl announced the opening of its newest location on July 22 in Moreno Valley, California at 12510 Day Street, Suite A. This unit is the first to open…

Yogurtland stirs up some new talent

July 21, 2016

Yogurtland announced in a company press release the addition of two new executive team members, John Wayne Carlson as vice president of development and Chad…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Six ways your restaurant's reputation is affecting your online orders

by Alex Membrillo — CEO, Cardinal Web Solutions

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Why training is first step in enhancing customer experience

by Cherryh Cansler — Publisher, FastCasual.com

Technology is simply a tool to help a team member better serve and connect with a customer, which can only happen if the employee is well trained in every…

Fighting pesticides, pathogens, other brand-crushing problems

by S.A. Whitehead — Food Editor, Net World Media Group

Produce is at the heart of most food borne illnesses attributed to restaurants, according to national statistics. What are your procedures for cleaning produce…

300 million Keurig Dunkin' Donuts coffee pods sold ... and counting

July 20, 2016

Consumers are drinking quite a bit of Dunkin' Donuts coffee these days. In the year since the company launched K-Cup pods in partnership with Keurig, consumers…

More please! Hungry American business people increase spending on food

by S.A. Whitehead — Food Editor, Net World Media Group

American workers are clearly hungry. And today, another report from the business dining sector shows just how ravenous we are when we're on the road or just…

Jamba Juice hires new chief marketer

July 20, 2016

Jamba Juice announced in a company press release that Rachel Phillips-Luther will be the company's new chief marketing officer, beginning Aug. 9. She formerly…

Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

A new restaurant guide with all the EGGS-tras

July 19, 2016

Just in time to meet the growing demand for cage-free, hormone-free, antibiotic-free eggs, the American Egg Board cracks open a new online buyer's guide that…

Jimmy's Egg announces 52 new restaurants in 6 states

July 19, 2016

Jimmy's Egg announced the signing of six new development agreements for 52 new restaurants to be built in three existing and three new markets. The states…

Lenny's Subs chooses ParTech as POS provider

July 19, 2016

ParTech announced that Lenny's Subs chose the company's Brink POS software as the POS solution for all of its 105 locations.