90-year-old takes Pancheros' franchise of the year award

February 8, 2017

The 2016 Pancheros Franchisee of the Year Award goes to 90-year-old Bob Thomson, an entrepreneur and franchise veteran, according to a press release.

Kids these days: Using digital signage to engage millennials, Gen Z

Strategically incorporating digital signage into your business plan and brand experience will enhance marketing efforts and engage younger customers — ensuring…

How mobile ordering is reinventing the drive-thru experience

by Elizabeth Friend — Strategy Analyst, Euromonitor International

Much of the draw of the drive-thru is rooted in speed and convenience; however, recent advancements in technology have created the potential for an even…

Captain D's promotes 2 execs to key roles

February 8, 2017

Captain D's leadership has announced that Janet Duckham and Nancy Ward have been promoted to chief supply chain officer and vice president of training…

Rave Q2 results show Pie Five, Pizza Inn struggles

February 8, 2017

With a new CEO in place now in the form of former Smashburger CEO Scott Crane, Rave Restaurant Group today reported its relatively downbeat Q2 2017 financial…

Franchising revving up at CoreLife Eatery

February 8, 2017

CoreLife Eatery is opening its doors in at least three new markets — Lexington, Kentucky, and Cincinnati and Dayton, Ohio.

Panera reports solid Q4 earnings

February 7, 2017

Panera Bread Company today reported that comparable net bakery-cafe sales were up 3 percent at company-owned restaurants for fiscal Q4 2016. They were up 6.…

Wahlburgers makes good on Orlando expansion plans

February 7, 2017

Waterford Lakes Town Center welcomed a Wahlburgers location to Orlando, owned and operated by Franchisee Gina Buell, according to a press release 

The Pie Hole opens in LA

February 7, 2017

The Pie Hole and Fransmart teamed up to open the concept's first location in the Los Angeles area in Venice, California, according to a company press release.

Papa John's hires away Panera IT leader

February 7, 2017

Papa John's has hired former Panera Bread IT and Enterprise Architecture VP Mike Nettles to be the brands SVP and chief Information and digital officer…

Why TV should be part of your digital marketing strategy

Using TV advertising to boost online activity is a highly effective strategy for driving multi-screening, impulse visits, online ordering, and attracting…

What impact does lower grocery store prices have on restaurants?

by Dustin Minton — National Restaurant Practice Co-Leader, BDO USA, LLP

Falling food prices are driving grocery store prices to decline, and this has some questioning the long-term impact of a price gap between grocery store and…

Hardee's CEO and labor secretary nominee admits hiring undocumented immigrant

February 7, 2017

Controversy and contention have followed CKE Restaurant Group CEO Andrew F. Puzder since President Trump nominated him for Labor Secretary, and today it…

More than 6,000 restaurants put new chatbot to use

February 7, 2017

Restaurant tech business, Orderscape.com, is bringing a full food-ordering chatbot to more than 6,000 restaurants in the U.S. early in the second quarter of…

Pie Five opens restaurant No.100

February 7, 2017

Pie Five is opening its 100th location this week in Independence, Missouri, according to a news release from Pie Five parent company, Rave Restaurant Group.

Salata enters franchising deal with HIG

February 6, 2017

Salata is putting down roots in Atlanta via a franchise deal to open up to 20 restaurants with Unbeleafable Holdings, a subsidiary of Henry Investment Group.

Broken Rice breaks ground in Denver

February 6, 2017

Authentic Asian street food concept Broken Rice opened in Denver on Feb. 2, according to a press release.

3 ways to improve your customer experience

The human connection between staff and customers will set your restaurant apart. Build relationships and you'll build businesses.

Manitowoc rebrands to Welbilt

February 6, 2017

Foodservice equipment provider Manitowoc Foodservice is rebranding to Welbilt in order to convey its commitment to put customers' needs first, according to a…

Moe's commemorates the 27 Club

February 3, 2017

To celebrate the 27 Club, which honors popular musicians who passed away at the age of 27, Moe's Southwest Grill is hosting an event on Feb. 7 with freebies…