Dave's Hot Chicken locks in customer feedback with Ovation

November 7, 2024

Los Angeles-based Dave's Hot Chicken is tapping Ovation, a guest experience platform for restaurants that starts with a two-question survey, to enhance guest…

Table Needs Leads High-Impact Educational Sessions at Food Truck Owners Expo Orlando

Table Needs will lead three educational sessions at the FTO Expo Orlando on Nov. 12-13, 2024, covering food truck ownership mindset, marketing effectiveness…

How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

Nekter's marketing, technology leaders working together to grow brand

November 5, 2024

Nekter Juice Bar has implemented a dual-executive approach aligning its marketing and technology strategies to help double its footprint to 500 locations in…

Bruxie opening on 2 college campuses

November 5, 2024

Southern California-born Bruxie, which serves waffle sandwiches, chicken tenders and artisan custard shakes, is adding two Los Angeles college communities next…

Former CKE, Papa Johns exec leading Tropical Smoothie Cafe

November 5, 2024

Tropical Smoothie Cafe has hired Max Wetzel, the former CKE Restaurants Holdings CEO and Papa Johns COO, as its CEO. He succeeds Charles Watson, who is leaving…

5 secrets to unlocking a cult-like following

Scott Snyder, CEO of Bad Ass Coffee of Hawaii, shares his insight on how brands can tap into the average consumer’s need for belonging; ultimately leading to…

8 ways for restaurants to maximize limited-time offers

by Katie Fairchild

Katie Fairchild, CMO of Restaurant365, reveals eight marketing tips for LTO launches.

Naf Naf rolls out Tractor beverages

November 1, 2024

Chicago-based Naf Naf Grill is adding refreshers made by Tractor Beverage Company to the menu.

The Access Group acquiring Paytronix

November 1, 2024

The Access Group, a provider of business management software to mid-market organizations in Europe, the United States and Asia Pacific, is acquiring US-based…

How to Speed Up Service During a Rush

Busy times may be great for business, but they can also test your team's ability to deliver quality food quickly. If they fail, your restaurant may have lost a…

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

Zaxby's entering Pennsylvania

October 31, 2024

Six days after announcing it was entering New Jersey, Georgia-based Zaxbys is adding Pennsylvania to its list of states. Franchisee George Abdelmessieh, a…

Starbucks canceling upcharges on non-dairy milk

October 31, 2024

When Starbucks releases its holiday-inspired retail line next week (Nov. 7) customers in U.S. and Canada company-owned and operated stores will no longer pay…

Ono Hawaiian launches kids menu featuring Disney's Moana

October 31, 2024

California-based Ono Hawaiian BBQ is collaborating with Walt Disney Animation Studios' "Moana 2" and the relaunch of its Ono Keiki Meal. The meal, available…

Former Domino's exec trades pizza for 'Noodles'

October 31, 2024

Noodles & Co has hired former Domino's executive Stephen Kennedy as EVP of marketing to lead strategy and customer growth initiatives. "Stephen is a…

Pita Pit lowers franchise fees, launches drive-thru model

October 30, 2024

Pita Pit USA, a Mediterranean fast casual brand specializing in made-to-order pita sandwiches, is lowering franchised fees and royalty rates and introducing a…

Checkmate raises $10M in Series B funding led by Tiger Global

October 30, 2024

Checkmate, a leading provider of unified ordering solutions for enterprise restaurants has secured $10 million in Series B funding, led by Tiger Global. The…

Revenue up nearly 15% at Shake Shack

by Cherryh Cansler — Editor, FastCasual.com

October 30, 2024

Shake Shack posted a solid Q3 earnings report Wednesday, featuring a revenue growth of 14.7% and same-store sales growth of 4.4%. It also saw a 28% jump in…

Why Bun Mee CEO bets on non-traditional franchise models

by Denise Tran — Founder and CEO of Bun Mee, Bun Mee

Denise Tran, founder and CEO of Bun Mee, reveals how non-traditional venues have been such a success. The Bun Mee stores in the San Francisco International…