How to avoid disputes in the franchisor-franchisee partnership

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…

Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

NRA applauds Trump's apprenticeship order, while critics say it's full of holes

by S.A. Whitehead — Food Editor, Net World Media Group

The National Restaurant Association and its educational foundation have been pushing for more love from the feds for apprenticeships and this week they got…

The Chickery to open first location in Dubai

June 19, 2017

The Chickery, a fast casual chicken franchise based in Washington D.C., plans to open its first location in the Middle East. The franchise will open a location…

Mazzio's CEO: 'Today's generation wants to learn in a new way'

Millennials have changed the way Mazzio's trains employees.

Pain d'Avignon opens first café in Brooklyn

June 16, 2017

Pain d'Avignon, a retail bakery based in Cape Cod, recently opened its second retail location in Brooklyn called Café d'Avignon. The eatery offers breakfast…

A 3-way comparison: Chipotle, Panera, Shake Shack Q1 SSSG

June 16, 2017

For restaurateurs, the three letters of SSSG (i.e., same-store sales growth) might as well be dollar signs. The statistic is key because it shows revenue…

Southern restaurant taps into mobile payments

June 16, 2017

Serendipity, a fast casual restaurant that serves traditional Southern food in Birmingham, Alabama, has partnered with a local company to launch a mobile app…

HuHot adds 9 locations, creating more than 700 jobs

June 16, 2017

HuHot Mongolian Grills, LLC will add six new locations this year, having already opened three, creating more than 700 jobs, according to a press release. The…

Is your brand addicted to growth?

by Bobby Shaw — President, Bobby Shaw Consulting

Growth in the restaurant industry is always top of mind for franchisees, franchisors and company-owned restaurants, and there is nothing wrong with that.

London street food: US brands now embracing similar marketplaces (part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

U.S. brands could learn a lot by studying how private marketplaces have helped to grow London's street food scene.

Déjà vu: Another nutrition labeling delay from feds

June 14, 2017

Yet another nutrition labeling mandate has been delayed by the FDA. According to MarketWatch and other online sources, Tuesday, the U.S. Food and Drug…

Oath pledges growth and good farm practices

June 14, 2017

Oath Craft Pizza said it's raised $7 million in a series B funding round led by Boston-based venture capital firm Breakaway Venture, bringing the total raised…

London street food: How US food trucks influenced UK's historical street food scene (Part 1)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The opportunity to serve favorite recipes from mobile kitchens is trending worldwide, and in many countries, food trucks are simply the latest addition to…

Buffalo Wild Wings pilots small, delivery centric brand

June 14, 2017

Buffalo Wild Wings is piloting a downsized format brand called B-Dubs Express this summer in Minneapolis to capture some of the increasing sales around…

Why we can stop freaking out over the 'decline' of fast casual growth

by Cherryh Cansler — Editor, FastCasual.com

If I were to only read the headlines published over the past few months about the fast casual industry, I would probably start looking for another job.

Firenza doubles national footprint by year's end

June 14, 2017

Firenza Pizza is set to nearly double its size in the next six months, thanks to its April merger with Persona Wood Fired Pizzeria, a news release said. 

C-Speak: How Hopdoddy relies on tech to customize training, showcase brand culture, streamline openings

Hopdoddy Burger Bar has taken every aspect of workforce management digital to enhance its in-person training, onboarding, and management procedures.

Uberrito launches national franchise opportunities

June 13, 2017

Uberrito is ramping up its focus on franchising by offering single- and multi-unit area development opportunities, Chief Development Officer Peter Ortiz, said…

3rd time's the charm: Balance Pan Asian Grille finally finds success with mobile app

June 13, 2017

Aiming at growing revenue growth by creating value for clients, Balance Pan Asian Grille of Ohio has launched a mobile app.