Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

N.J. Senate approves menu labeling

December 10, 2009

Local and state legislators continue to push menu labeling regulations even as the U.S. House and Senate work on health-care reform legislation that include…

Seattle's Best Coffee names new VP of Franchise Development

by

December 10, 2009

Seattle's Best Coffee announced today that John M. Wuycheck has been named vice president, Franchise Business Development.   In this position, Wuycheck will…

Cousins Subs unveils new logo, design

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December 10, 2009

Cousins Subs has announced its new company logo and store prototype that will be featured in all new restaurants built after January 2010.   The updated look…

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

Firehouse Subs

FastCasual.com senior editor Valerie Killifer speaks with Firehouse Subs founder Robin Sorensen and CEO Don Fox about the thriving sandwich segment and…

Shane's Rib Shack expands into Georgia and South Carolina

December 9, 2009

Shane's Rib Shack, a Petrus Brands company, is expanding further into South Georgia with six new locations, including Savannah, Hinesville, Pooler and…

Technomic names leading menu trends for 2010

December 9, 2009

Challenged with one of the toughest years on record, restaurant operators may be looking ahead to 2010 with an eye toward further cost-cutting measures. Menu…

Red Mango to offer expanded unit-model portfolio

December 9, 2009

Red Mango is expanding its franchise offerings to include kiosk, co-branded and self-serve concepts in addition to the full-service stores that have made the…

Shane's Rib Shack expands into Georgia and South Carolina

by

December 9, 2009

Shane's Rib Shack, a Petrus Brands company, is expanding further into South Georgia with six new locations, including Savannah, Hinesville, Pooler and…

Technomic names leading menu trends for 2010

by

December 9, 2009

Challenged with one of the toughest years on record, restaurant operators may be looking ahead to 2010 with an eye toward further cost-cutting measures. Menu…

Red Mango to offer expanded unit-model portfolio

by

December 9, 2009

Red Mango is expanding its franchise offerings to include kiosk, co-branded and self-serve concepts in addition to the full-service stores that have made the…

NRA lobbies for provisions in health care reform

December 8, 2009

National Restaurant Association president and CEO Dawn Sweeney has overseen a number of changes to the organization since coming to the group from AARP in…

Boston Market promos customizable office catering for holidays

December 8, 2009

Boston Market offers a number of easy, affordable Catered Holiday Buffet and Heat & Serve Banquet options for office parties that allow everyone the…

Mama Fu's implements HotSchedules workforce management solution

December 8, 2009

HotSchedules announced that Mama Fu's has successfully implemented the HotSchedules Enterprise online employee scheduling and restaurant labor management…

The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

NRA lobbies for provisions in health care reform

by

December 8, 2009

National Restaurant Association president and CEO Dawn Sweeney has overseen a number of changes to the organization since coming to the group from AARP in…

Boston Market promos customizable office catering for holidays

by

December 8, 2009

Boston Market offers a number of easy, affordable Catered Holiday Buffet and Heat & Serve Banquet options for office parties that allow everyone the…

Mama Fu's implements HotSchedules workforce management solution

by

December 8, 2009

HotSchedules announced that Mama Fu's has successfully implemented the HotSchedules Enterprise online employee scheduling and restaurant labor management…

The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.