Is social media part of your marketing mix?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations…

The power of a personal connection

by Don Fox — CEO, Firehouse of America

I have been absent from these pages for much too long. The good news is that it is the result of a lot of business travel and very robust sales throughout the…

2012 Top 100 Movers & Shakers: Zoës Kitchen No. 2

May 8, 2012

Zoës Kitchen

Panera Bread selects Cramer-Krasselt as new AOR

May 8, 2012

Panera Bread has announced that it has chosen Cramer-Krasselt as its new creative agency of record, following an agency review.

FREEBIRDS to celebrate Mother's Day with nacho giveaway

May 8, 2012

FREEBIRDS World Burrito is inviting guests to “Nacho Mama” this Mother’s Day. Customers who bring in anyone who claims to be their mother on Mother’s Day, May…

Coffee Bean and Tea Leaf names new VP of operatons

May 8, 2012

The Coffee Bean & Tea Leaf has named Mark Watkins as its new vice president of operations, reporting directly to president and CEO Mel Elias. In his new…

Heartland Payment Systems launches SmartLink for restaurants

May 8, 2012

Heartland Payment Systems has launched its SmartLink for Restaurants, a managed network service that provides secure, high-speed transport of card transaction…

Muscle Maker Grill founder is Ernst & Young finalist

May 8, 2012

Muscle Maker Grill has announced that founder Rod Silva has been named a finalist in the Ernst & Young Entrepreneur of the Year 2012 program in the New…

Corner Bakery Cafe signs 30-unit deal

May 8, 2012

Corner Bakery Cafe has signed an agreement with Yum & Chill Restaurant Group to bring 30 new locations to Florida and New Jersey over the next five to…

The Noodle House eyes U.S. openings

After successful openings throughout the Middle East and Europe, The Noodle House sets its sights on stateside growth.

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

Farmer Bros. unveils artisan coffee collection

May 7, 2012

To help meet consumers' growing demand for quality coffee products, Farmer Brothers unveiled its Artisan Collection line of Rainforest Alliance-certified…

NCR launches social media referral and customer feedback solution

May 7, 2012

NCR Corp. has announced the launch of its NCR Customer Voice, a Web-based customer loyalty, retention and referral tool that enables operators to monitor…

Kids LiveWell initiative grows to 96 brands

May 7, 2012

The National Restaurant Association today is announcing that the number of restaurant companies participating in its Kids LiveWell program has more than…

Clinton applauds NRA for kids nutrition initiative

by Alicia Kelso — Editor, QSRWeb.com

During NRA Show keynote address, former president says collaboration is the key to the future.

How many people does it take to process a credit card?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them.  There are…

Quiznos recognizes top franchisees

May 4, 2012

Quiznos announced its 2012 franchise award winners at its recent franchise convention in Las Vegas. Quiznos assesses performance among franchisees in a variety…

Red Mango celebrates mango madness

May 3, 2012

Red Mango has announced that for the month of May, it has teamed up with The National Mango Board to celebrate and increase awareness of the mango, one of the…

The Coffee Bean & Tea Leaf adds new CFO

May 3, 2012

The Coffee Bean & Tea Leaf has named John Theuer as its new chief financial officer, reporting directly to president and CEO Mel Elias. In his new role…

2012 Top 100 Movers & Shakers: Smashburger No. 1

by Valerie Killifer — Editor, FastCasual.com

May 3, 2012

When Smashburger opened its first unit in 2007, the better burger category was just beginning to emerge. Five years later, Smashburger is an industry leader…