Romance your customers on Valentine’s Day by engaging them

by Jitendra Gupta — Mobile CRM Director, Punchh

Valentine's Day has me thinking about how new lovers aren't all that different from new restaurant customers: Both want attention that affirms the other party…

Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

Sweetgreen hoping mobile payment app will hit guests' sweet spot

Fast casual chain is putting its guests on a credit card diet.

Snagajob research shows influx of Millennial hourly job applications

February 11, 2013

New research from Snagajob, an hourly employment network, shows that Millennials are applying for more jobs at a faster rate than older job seekers.

5 ways restaurants can use video to increase customer spend

High-quality video showcases food and drink consumers can taste with their eyes, providing them with a more in-depth feel of a restaurant's atmosphere and…

Q4 sales up at McAlister's

February 11, 2013

McAlister's Deli recently announced a same-store sales increase of 8.3 percent during the fourth quarter of 2012. Company-owned restaurants were up 9.…

Johnny Rockets adds two units in Mexico

February 11, 2013

Nearly 20 years after Johnny Rockets first introduced Mexico City to the brand, two locations opened recently in Huixquilucan and Nuevo Leon, bringing the…

NAFEM 2013

This year's North American Association of Food Equipment Manufacturers show, held last week in Orlando, included 550 exhibitors, 130 of which had products or…

High-volume hiring questions asked and answered

by Jason Hamilton — VP of Marketing, Snagajob

A focus on planning, developing goals, consistency and follow-ups is key to a positive applicant experience.

Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

Vietnamese coffee chain putting heat on Starbucks

February 8, 2013

While Starbucks is trying to move in on Vietnam's coffee market, opening its first unit there in Ho Chi Minh City earlier this month, Trung Nguyen Group Corp…

Former Panera franchisee taking Blaze Pizza to Midwest

February 8, 2013

Walch Hospitality Group LLC, led by John Walch, has signed an agreement to develop six franchise Blaze Fast-Fire'd Pizza stores in Milwaukee and Madison, Wisc.

Study: Lower-calorie menu items increase traffic and sales

February 8, 2013

Restaurants that serve more lower-calorie options perform better financially, according to a new study by Hudson Institute. Throughout the past five years…

Forbes names two fast casuals to list of 'promising companies'

February 8, 2013

Two fast casual concepts made it on Forbes' second annual list of America's Most Promising Companies. Menchie's Frozen Yogurt came in at 49th, while The…

Malibu Fish Grill takes on LA

February 8, 2013

Malibu Fish Grill has opened its first Los Angeles unit and has plans for a second L.A. location to open later this month.

Qdoba guests: Will kiss for food

February 8, 2013

Qdoba Mexican Grill is encouraging its guests to kiss coupons goodbye again this Feb. 14 with the return of its BOGO for a Kiss Valentine's Day promotion.

CEO of Muscle Maker Grill pumped about growth

by Cherryh Cansler — Publisher, FastCasual.com

A focus on healthy food and customer service has fueled the chain's growth.

Top 100: Fast casual trends - No. 8

February 7, 2013

No. 8: Catering

Direct Source unveils Hardware-as-a-Service

With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices…

Starbucks plants flag in New Delhi

February 7, 2013

Tata Starbucks Limited, the 50/50 joint venture between Starbucks Coffee Company and Tata Global Beverages Limited, today opened the first Starbucks store in…