Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…

Chopt upgrades rewards program

May 16, 2024

Chopt Creative Salad Co. has upgraded its rewards program to offer flexibility and value, giving customers a single place in the app to view their points and…

Cousins Maine Lobster names president

May 16, 2024

Cousins Maine Lobster co-Founders Jim Tselikis and Sabin Lomac have made three leadership changes in support of expansion plans. Shaun Higgins, who joined…

Mason's making international debut in Italy

May 15, 2024

Mason's Famous Lobster Rolls, which serves Maine-sourced seafood, is opening its 30th location and first international location in Milan, Italy.

3 ways restaurateurs can combat inflation

by Blas Escarcega — VP of Franchise Development, Pollo Campero

Erik Hermann of CapitalSpring, a private equity firm that has invested over $2.7 billion in 70 restaurant concepts, discusses how restaurant operators can…

Wetzel's Pretzels franchisee opens unit with brand's Access to Equity program

by Mandy Wolf Detwiler — Editor, Networld Media Group

Daintry McFadden opened a Wetzel's Pretzels location in an Illinois Macy's department store with the help of the brand's Access to Equity Program. In this…

Gong cha betting on Vegas

May 15, 2024

Gong cha, a bubble tea brand with over 225 locations in the U.S., is opening its first Las Vegas store. Next week's opening in Las Vegas's Chinatown…

Blaze Pizza to expand in Cincinnati area

May 14, 2024

Blaze Pizza is expanding its presence in the Cincinnati and Northern Kentucky areas with a five-unit deal. Local entrepreneur Sanjay Patel will own and operate…

QSR industry turns to AI as employee exodus, food waste plague profits

May 14, 2024

Faced with record-high employee turnover and rising food costs, QSRs are seeking innovative solutions to improve customer and employee experiences. A free…

Brooklyn Dumpling Shop names CEO

May 14, 2024

Brooklyn Dumpling Shop has hired Jeff Galletly, the former VP and general manager of Tim Hortons USA, as CEO.

Panera named ' Employer of Choice'

May 14, 2024

Panera has received the Employer of Choice award in the fast casual restaurant segment from Black Box Intelligence, a provider of restaurant industry data and…

How to make data your restaurant superpower

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can restaurants utilize all of their data and turn it into their superpower?

FAT Brands chairman denies involvement in 'sham loan scheme'

by Cherryh Cansler — Editor, FastCasual.com

May 13, 2024

Andrew Wiederhorn, the former CEO of FAT Brands, which owns Fatburger and Johnny Rockets, is denying federal charges alleging that he was involved in a…

Houston TX Hot Chicken opening 6th Utah location

May 10, 2024

Houston TX Hot Chicken, which serves antibiotic-free, hormone-free and never-frozen hot chicken with a variety of spice levels, is expanding Saturday in Utah…

Paris Hilton starring in Joe & The Juice digital campaign

May 10, 2024

Joe & The Juice has tapped Paris Hilton and her bestie, Alix Earle, to star in the digital campaign, "Get Chic For Breakfast," advertising the chain's…

Loop and Olo partner to streamline restaurant delivery operations

May 9, 2024

Loop, a SaaS provider for restaurant delivery optimization, has secured certified vendor status with Olo, a restaurant technology provider. This partnership…

Sip Fresh hires former Togo’s, Papa Murphy’s exec to lead development

May 9, 2024

Sip Fresh, a fruit-based specialty beverage concept, has appointed executive, Mike Norcup, as director of Franchise Development. "I am thrilled to join the…

Island Fin Poke opens 23rd location

May 9, 2024

Island Fin Poke Co. opened its second Georgia store this week in Buford, marking its 23rd location.

Craveworthy acquires Untamed Brands, including Taim Mediterranean Kitchen, Hot Chicken Takeover

May 8, 2024

Craveworthy Brands has finalized its acquisition of Untamed Brands, adding two dynamic concepts, Taim Mediterranean Kitchen and Hot Chicken Takeover (HCT), to…

Checkmate acquires Voicebite

May 8, 2024

Checkmate, a restaurant ordering solutions provider, has acquired VoiceBite, a voice AI company.