Zoup Eatery opens in Virginia

November 5, 2019

 Zoup Eatery is open in the Ballson area of Arlington, Virginia, and will host a week-long celebration from Dec. 9 through Dec. 14. The store is located at…

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…

Chicken Salad Chick gets an equity partner

November 5, 2019

Brentwood Associates has acquired a majority interest in the Chicken Salad Chick franchise, which was founded in 2008 and has 137 locations across 1…

Study finds QSRs struggling to serve growing order-for-pickup audience

November 5, 2019

As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently…

4 ways automation can take your CX to the next level

Implementing the right technology can enable automation in areas such as mobile payments and order customization.

Chicken Guy snags former Mod Pizza exec

November 4, 2019

Chicken Guy, co-founded by celebrity chef Guy Fieri and restaurateur Robert Earl, has expanded its senior leadership team with the appointment of John Dikos as…

Starbucks opening mobile-only location in NYC

November 4, 2019

Starbucks Coffee Company is opening the first Starbucks Pickup store Tuesday in New York City's Penn Plaza, designed for customers on-the-go, according to a…

Pho Hoa Noodle Soup, Jazen Tea waive franchise fees for co-branded units

November 4, 2019

In an effort to inspire franchisees to open co-branded units of Pho Hoa Noodle Soup — a U.S.-based Vietnamese fast casual concept — and Jazen Tea — a 20-unit…

Jon Taffer taps DMU to design prototype of Taffer's Tavern

November 2, 2019

Taffer's Tavern, a restaurant concept created by "Bar Rescue" star Jon Taffer, has selected Duncan Miller Ullmann to design its first location opening in…

BWW digitizes operating procedures

November 1, 2019

Buffalo Wild Wings has digitized its operating procedures via CMX, a provider of supply chain and operations management tools. Through ActivityStudio, the…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

BurgerFi joining US Air Force

November 1, 2019

BurgerFi is joining a global initiative to enhance food quality on Air Force bases throughout the U.S. and abroad. Air Force Services, charged with delivering…

Ike's Love & Sandwiches hires CEO, CMO

November 1, 2019

California-based Ike's Love & Sandwiches has restructured its executive team, hiring Michael Goldberg has CEO, who will work alongside f ounder and…

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

Webinar to explore designing customer engagement programs

"Designing customer engagement programs that drive business growth," sponsored by Revel Systems, will explore how to implement customer engagement programs…

El Pollo Loco reports modest Q3 sales gain, revenue losses

November 1, 2019

El Pollo Loco Holdings Inc. turned in relatively lackluster financial results, for the third quarter that ended Sept. 25, showing total revenue and net income…

PizzaRev's ushers in calzones on their big day

November 1, 2019

Though we're sure everyone already has this on their calendars, PizzaRev is reminding everybody that it's actually National Calzone Day, by introducing…

Veggie Grill opening in Chicago's West Loop

October 31, 2019

Veggie Grill is opening its fourth Chicago location Thursday in the city's West Loop at 911 W. Randolph St.

Starbucks beats Q4 expectations

October 31, 2019

The Starbucks Rewards loyalty program grew to 17.6 million active members in the U.S., up 15% year-over-year.