Billy Sims opening in Wisconsin

November 15, 2019

Billy Sims BBQ opened its first Wisconsin unit this week at 1442 West Washington St., in West Bend. Co-founder Billy Sims, Heisman Trophy Winner and NFL…

Jersey Mikes open in Chicago's Union Station

November 15, 2019

Jersey Mike's Subs is now open at Chicago's Union Station. The Grove Inc., a food and beverage operator, opened the restaurant in the upper concourse food…

I Heart Mac & Cheese opening in New York

November 15, 2019

I Heart Mac & Cheese, a fast casual concept specializing in customizable macaroni and cheese bowls, has signed a franchise agreement with husband-and-wife…

Captain D's hooks Utah

November 15, 2019

Captain D's is entering Utah, thanks to a franchise development agreement with MH & Sons Enterprises, led by Maqsood Merchant, a multi-unit operator with…

Coolgreens growing Dallas footprint

November 15, 2019

Coolgreens is opening next year in Dallas' Old Town community at 5500 Greenville Ave., Ste. 504 

How 1 VP manages supply chain of 4 brands with 1,100 units

by Cherryh Cansler — Editor, FastCasual.com

Debbie Pagliai, VP of Supply Chain at Coffee & Bagel Brands, discusses her strategy to managing the supply chain of a 1,100-unit brand.

Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

Shake Shack offering delivery only via Grubhub

November 14, 2019

Although Shake Shack CEO Randy Gurutti spoke about the chain's partnership with Grubhub during last week's earnings call, he made the relationship official…

Punchh raises $40M in Series C funding, enters deal with Casey's General Stores

November 14, 2019

Punchh, a firm that provides AI-based marketing solutions for retailers, said it raised $40 million in a Series C funding round and also entered an agreement…

Chipotle's carne asada is here to stay — for now

November 14, 2019

Chipotle Mexican Grill is extending its latest menu addition, carne asada, through the end of the year and into the first quarter of 2020. Originally…

2ndKitchen seed funding hits $4.35M

November 14, 2019

2ndKitchen, which provides a kitchenless custom dining experience, has raised $4.35 million in its seed funding round, according to a press release.

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Little Beet opens in Washington, DC

November 13, 2019

New York City-based Little Beet, a plant-inspired fast casual concept, is opening Thursday in the Pentagon City Mall, a shopping mall in Arlington, Virginia…

Mooyah's redesign focuses on upgrading customer experience

November 13, 2019

Mooyah Burgers, Fries & Shakes is unveling a new look to its stores' interiors in hopes of giving dine-in as well as to-go customers a better experience. 

How fast casual workers can avoid 3 common injuries

In 2017, there were approximately 3.2 non-fatal occupational injuries for every 100 workers in the food service and accommodation industry, with many of those…

Toast introduces loan program for restaurants

November 13, 2019

Toast Inc., a restauant management platform, has introduced a loan program, Toast Capital, to provide restaurants access to flexible funding to cover working…

Grubhub agrees to review phone ordering after NY City Council threatens action

November 13, 2019

Grubhub plans to convene a task force regarding how it charges restaurants for phone calls, following threats from the New York City Council to enact…

Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…

Dig testing reusable bowl at NY location

November 13, 2019

Farm-to-counter fast casual brand, Dig, is piloting a reusable bowl program at a New York City location. The Canteen by Dig lets customers checkout the bowl…