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News & Media From Elliot Maras

Roly Poly Sandwiches franchisee pioneers self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for…

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Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

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Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

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3 commonalities among Lyfe Kitchen, Urban Plates, Baskin Robbins brand-building strategies

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Building a successful brand has three parts: storytelling, club making and country building, according to a branding expert at the National Restaurant Show.

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Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

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Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

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London street food: US brands now embracing similar marketplaces (part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

U.S. brands could learn a lot by studying how private marketplaces have helped to grow London's street food scene.

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London street food: How US food trucks influenced UK's historical street food scene (Part 1)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The opportunity to serve favorite recipes from mobile kitchens is trending worldwide, and in many countries, food trucks are simply the latest addition to…

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Economic uncertainty and third-party delivery impact UK, US restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Globalization has created opportunity for American brands in the U.K., where restaurants face many of the same challenges and opportunities as the U.S.

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How blockchain technology brings new efficiencies and transparency to the food supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A blockchain allows anyone with access to its electronic ledger to track what went into a product and who handled it along the way. This transparency is…

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How well do you mitigate risk? Learn from those who have been there

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies face a new set of risks in today's marketplace due to new technology. The need to manage human resources remains as critical as ever.

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Mobile Vending University helps prepare food truck owners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…

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How technology can improve ROI of maintaining foodservice equipment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in…

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Panel puts franchise marketing under the microscope

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…

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Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

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Fast insights on crisis management, leadership development and restaurant/retail partnerships

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.

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Food truck growth goes full throttle: Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

This four-part series explores the successes and challenges of the food truck industry, Food truck revenues have increased from $650 million in 2013 and should…

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Food trucks and restaurants – a symbiotic relationship

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While many limited service restaurants are clearly interested in expanding into food trucks, veteran food truck operators are using the skills they develop on…

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Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

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Which Wich founder tells Summit attendees: 'If you can't dazzle them with brilliance, BS them until you both believe it'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jeff Sinelli learned early in life a few lessons that helped him pursue his dreams and not be afraid to get out of his comfort zone. He also learned the…

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