News & Media From Elliot Maras

Panera Bread SVP: 'Mission matters, purpose matters'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The complexities of operational excellence in the omnichannel environment are challenging restaurants, and employers are challenged more than ever to unlock…

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Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

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Is the honeymoon over for the fast casual segment?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The steady growth of recent years is tapering off, as growth for the top 500 U.S. restaurant companies for the most recent year slipped to 3.3% compared to the…

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Surging off-premise orders call for more flexible restaurant planning

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An increase in off-premise orders is reducing the footprint for some restaurants, resulting in smaller dining areas. That makes flexibility now 'king' for…

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Couple transforms '90s Chevy van into Tom+Chee food truck

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eric and Laura Ann Hart's food truck is so popular that they often have to turn away business.

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How Schlotzsky's, Auntie Anne's, Krystal, Huey Magoo's bring technology to the table

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The final panel at the Restaurant Franchising & Innovation Summit in Louisville made it clear that chains need to tackle the challenges of online ordering…

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Labor law experts weigh in on non-compete agreements, sexual harassment, drug use in the workplace, overtime pay.

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Angelo Amador, executive director of Restaurant Law, and Paul DeCamp, a partner in the Epstein, Becker and Green PC law firm, explained how employer liability…

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Why fast casuals should offer snack-packed menus

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Today's consumer no longer eats the standard three meals per day. Fewer than half (43%) of consumers in 2018, said they ate three meals a day with a few snacks…

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The do's and don'ts of a franchise store remodel

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

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How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

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Dickey's, Slapfish, Smoke's share learnings from overseas expansion

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Franchisors who have ventured into the Middle East shared experiences at the recent Restaurant Franchising & Innovation Summit in Louisville.

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How Wing It On got its wheels

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When partners Matt Ensero and Justin Egan hired Eric Legere as a manager to develop and oversee the first Wing It On Wheels food truck, they knew they had a…

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Wing It On trucking along Conneticut

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Wing It On, a fast casual chain focused on chicken wings, has found food trucks a logical expansion. The truck leverages synergies with the brick-and-mortar…

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Using social media to grow your catering sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Social media has delivered new marketing opportunities for restaurants, but it has also raised the bar, especially since customers now expect catering services…

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Don't let 'the cones' block improvements to your customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One metric for the restaurant industry to work on is the current 6-8 percent loyalty app downloads. It can be better.

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Third-party delivery forces tough decisions for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Third-party delivery has become the most disruptive force in the restaurant industry today, as the growth of these services has created both an opportunity and…

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Why Curry Up Now CEO prefers kiosks over mobile app

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…

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Former Food Network Exec: 'Customers want to know what you stand for'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Susie Fogelson, the former senior vice president of marketing and brand strategy at Food Network and Cooking Channel, has made a career of helping food brands…

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Third-party delivery, commissary kitchens help operators navigate today’s challenging foodservice landscape

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant panelists describe solutions allowing them to meet the needs of today's technology savvy consumers and at the same time improve their profitability.

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What Danny Meyer’s book doesn’t tell you about the restaurant business

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Frank Klein, founder and CEO of Asian Box, is an admirer of Danny Meyer, but he thinks the famed restaurateur failed to include the dark side of the restaurant…

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