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News & Media From Elliot Maras

Why Rise Biscuits phasing out cashiers, leaning on self-service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rise Southern Biscuits and Righteous Chicken deployed its first self-order kiosk in 2015. Earlier this year, it deployed its first pickup lockers.

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Self-service plays key role in Ike’s Love & Sandwiches continuous growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks are delivering higher sales, improved accuracy and greater efficiency for Ike's Love & Sandwich. The brand expects to hit its goal of 10…

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Vending machines keep Portland restaurant in business on Valentine's Day

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Spanish tapas restaurant, Pix Patisserie in Portland, Oregon, has found a way to help customers treat their loved on Valentine's Day despite COVID-1…

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Why fresh-food vending is gaining fast casual market share

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology and changing consumer needs are creating an opportunity for fresh-food vending machines, which may prove to be a fierce competitor for fast casuals.

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Saladworks pins growth on robotic salad maker

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When restaurants were closing in response to COVID-19, Saladworks went into overdrive targeting non-traditional locations. The Chowbotics robotic saladmaker…

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Newk’s Eatery tests ‘hardwareless kiosk,' plans to add vending coolers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Adam Karveller of Newk's Eatery thinks order habits will change long-term as a result of COVID-19. He thinks curbside pickup, delivery, online ordering and…

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Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…

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Starbucks closing 400 stores

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as…

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Small businesses prepare for second chance at SBA loans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Businesses that lost out on the first round of funding from Small Business Administration loans for relief from the coronavirus pandemic have been given a…

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SBA runs out of COVID-19 relief money; lawmakers fight over refunding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Two Small Business Administration programs designed to help businesses weather the pandemic — the Paycheck Protection Program and the Economic Injury Disaster…

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How the CARES Act can help large restaurant brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Coronavirus Aid, Relief, and Economic Security Act, signed into law at the end of March, provides new loan programs that vary depending on a company’s…

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How your restaurant can tap into the SBA funding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Small Business Administration has various loans for companies in need of financial help to survive the coronavirus epidemic. Experts shed some light on the…

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Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

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How women leaders can make a difference in foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Four women, who were invited to share experiences as female executives during the Fast Casual Executive Summit in Austin, said women in leadership positions…

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Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

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Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

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How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

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Austin food trailer delights FCES attendees

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Paperboy food trailer has gained a significant following in Austin thanks to its locally sourced food. In four years, the business has added a second…

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The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

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What to do when franchisees go rogue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As franchise organizations expand, they oftentimes find it makes sense to allow franchisees some freedom in how they market the brand. But knowing how much…

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