Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…

Video: Pei Wei dishes on rebranding, CEO search

CMO Clay Dover gives Cherryh Cansler, editor of FastCasual, the scoop on the chain's rebranding efforts and its search for the perfect CEO.

Pei Wei CMO opens up about chain's growth spurt

by Cherryh Cansler — Publisher, FastCasual.com

Fueling the growth is a new loyalty campaign, a more customizable menu, a localized restaurant marketing program and a refresh of some of the chain's older…