Following COVID-19: How the virus is affecting the fast casual industry

by Cherryh Cansler — Editor, FastCasual.com

FastCasual is doing its best to track how restaurants are handling the crisis and will update this story as we gather more information.

NYC Council caps third-party delivery fees

May 14, 2020

The New York City Council voted to cap commissions on third-party food delivery services during the state of emergency, a move that supporters say will provide…

Uber has approached Grubhub on takeover deal

May 12, 2020

Uber Technologies Inc., one of the world's leading ride-sharing services and operator of UberEats,  had made an overture to buy rival food delivery service…

Third-party delivery services push back against San Francisco cap

by David Jones — Editor, Networld Media Group

April 13, 2020

Several of the top restaurant food delivery services pushed back against a 15% cap on restaurant food delivery fees announced Friday by San Francisco in order…

Grubhub spending $30M to help independent restaurants

April 2, 2020

Grubhub is spending $30 million to support 100,000 independent restaurants in the face of the COVID-19 outbreak, according to a spokesman.

17 vendors offering freebies to help restaurants live another day

by Cherryh Cansler — Editor, FastCasual.com

As restaurants struggle to keep their businesses open amid COVID-19, vendors are proving that they are ready to help.

Shake Shack relying solely on carry-out, delivery

March 16, 2020

Shake Shack is following the lead of numerous brands around the country (Starbucks, Halo Burger and Just Salad) temporarily shifting to a to-go only operating…

Just Salad opts for digital-only ordering

March 16, 2020

In an effort to stop Covid-19 from spreading, New York-based Just Salad has suspended in-store dining, shifting to 100% digital ordering in most states.

Restaurant industry providing economic relief in face of coronovirus

by Cherryh Cansler — Editor, FastCasual.com

While the restaurant industry does its best to serve customers while also protecting them as well as their employees, several companies are going a step…

Jersey Mike's adds Grubhub for delivery, pickup

March 2, 2020

Jersey Mike’s Subs, a fast casual sandwich chain, has added Grubhub to its third-party delivery network at more than 1,000 locations across the U.S.

Grubhub now delivering subscription service

February 27, 2020

Grubhub is jumping on the subscription model bandwagon with its launch of Grubhub+, a membership program offering members unlimited free delivery for $9.99.

Shares of Shake Shack fall on revenue miss, slower transition to GrubHub

by David Jones — Editor, Networld Media Group

February 25, 2020

Shares of the fast casual chain were down sharply after the company missed revenue estimates, reported weaker same-store sales and warned that the conversion…

DoorDash, Grubhub, Uber Eats in tight food delivery competition

February 20, 2020

The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…

Grubhub doubles participating restaurants but urges patience on industry turbulence

February 6, 2020

Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting…

Why Saladworks is taking a shot on virtual kitchens

by Cherryh Cansler — Editor, FastCasual.com

Although Saladworks CEO Kelly Roddy isn't sure the chain can make money from using virtual kitchens, he's willing to "invest and learn."

RFIS 2020 Sponsor Preview: ItsaCheckmate

by Cherryh Cansler — Editor, FastCasual.com

ItsaCheckmate provides true end-to-end integration between the restaurant's POS system and over 100 third-party delivery and ordering platforms, such as…

Delivery-only wing concept launches in time for Super Bowl

January 31, 2020

Americans will eat 1.38 billion chicken wings this Super Bowl Sunday, and Robert Earl, founder of Virtual Dining Concepts, is getting a piece of that action by…

Grubhub integrates with PAR to streamline mobile ordering

January 24, 2020

ParTech Inc., a provider of POS software and integrated technical solutions to the restaurant and retail industries, has partnered with Grubhub, to create a…

Will Grubhub's new platform solve fast casual's speed problem?

January 23, 2020

In an effort to solidify its status as a leader in the $250 billion U.S. takeout market, Grubhub has launched Ultimate technology, a hardware and software…

Grubhub agrees to review phone ordering after NY City Council threatens action

November 13, 2019

Grubhub plans to convene a task force regarding how it charges restaurants for phone calls, following threats from the New York City Council to enact…