3 ways to keep customers ordering your 'not-so-cheap' eats

by CJ Gaffney — VP Brand Strategy, Partners + Napier

A few Fridays ago, I found myself in the Wendy's drive-thru with three boys in the backseat and a trunk full of baseball gear. The sun was setting, nerves were…

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

BurgerFi resold to founder of Happy's Pizza

by Cherryh Cansler — Editor, FastCasual.com

December 13, 2024

A few weeks after BurgerFi and Anthony's Coal Fired Pizza and Wings sold assets to TREW Capital, the companies are again in new hands.

BurgerFi files for Chapter 11 bankruptcy

September 12, 2024

BurgerFi International, Inc., owner of the BurgerFi and Anthony's Coal Fired Pizza & Wings brands, has filed for Chapter 11 bankruptcy, according to a…

USA Today readers name Qdoba top fast casual brand

August 1, 2024

USA Today has named Qdoba Mexican Eats "Best Fast Casual Restaurant" on its 10Best Readers' Choice Awards for the sixth consecutive year. A panel of industry…

BurgerFi relaunching 'Chicken Wars'

May 22, 2024

BurgerFi rebranded Tuesday as ChickenFi and dived into the so-called "Chicken Wars," which have been ongoing for several years thanks to fast casuals and QSRs…

BurgerFi leverages Heinz Remix Machine

April 4, 2024

BurgerFi, a fast-casual restaurant chain, has announced it was the first adopter of the Heinz Remix Machine at its Lauderdale-By-The-Sea location in Florida.

Why AI is 2024's top restaurant tech trend

by Cherryh Cansler — Editor, FastCasual.com

14 fast casual restaurant execs reveal how they are testing artificial intelligence or robotics.

BurgerFi launches 'Yes, Chef' burger

January 25, 2024

Inspired by a scene from the movie "The Menu," BurgerFi has created the "Yes, Chef" burger, featuring two Angus Beef patties hand-smashed with chargrilled…

BurgerFi, Anthony’s Coal Fired Pizza opening co-branded unit

December 13, 2023

BurgerFi International Inc., owner of BurgerFi and Anthony's Coal Fired Pizza & Wings, is opening its first co-branded BurgerFi and Anthony's restaurant…

Embracing AI without killing the restaurant budget

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…

BurgerFi rolling out jumbo chicken wings

October 31, 2023

As of Wednesday, Florida-based BurgerFi International has an official wingman when three flavors of jumbo chicken wings — seasoned Original, Memphis Sweet BBQ…

BurgerFi: Coming soon to a theater near you?

October 19, 2023

BurgerFi International Inc., owner of BurgerFi and Anthony's Coal Fired Pizza & Wings, is hitting theaters through a partnership with Apple Cinemas, which…

BurgerFi buys back 2 franchises

October 19, 2023

Florida-based BurgerFi International Inc., which owns BurgerFi and Anthony's Coal Fired Pizza & Wings, has acquired two South Florida franchise restaurants…

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Five Guys, BurgerFI, Papa Johns execs weighing in: 'Embracing AI without Killing Your Budget'

September 21, 2023

Restaurants of all sizes are exploring the use of artificial intelligence to cut labor costs, reduce errors, improve customer satisfaction and enhance the…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…

BurgerFi CEO becomes investor

July 13, 2023

On Carl J. Bachmann's first day as CEO of BurgerFi International Inc., the owner of BurgerFi and Anthony's Coal Fired Pizza & Wings, also became one of the…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…