COMMENTARY

Uncle Maddio's VP of Ops: 'Welcome adversity'

March 16, 2017 | by Cherryh Cansler

Editor's note: In honor of International Women's Day and Women's History Month, FastCasual interviewed several female leaders in the restaurant industry to learn about their success and how they feel about leading in a male-dominated industry. To read the entire series, click here.

It's safe to say Jenelle Brown understands the business of training. Before joining Uncle Maddio's as VP of operations, she worked as the director of training for several brands, including Joe’s Crab Shack, Salsarita’s Fresh Cantina and Outback Steakhouse.

Throughout her tenure, Brown has found that employing a diverse leadership team creates a powerful source of new ideas.

"Diversity in thought is a key component to any high-performing organization," she said. 

How she got her start in the biz
Restaurant openings at Outback Steakhouse were the gateway to Brown's career, but that progressed into managing human capital and the health of operations.

Why women make great leaders
"There is a sense of self-awareness and a level of confidence that comes with knowing you are often one of the only women in the board room. When you actively seek to understand, make thoughtful decisions and consistently think what could be the implications of my decisions, you find less unintended consequences."

Advice to women looking to lead
"Go get it done, and always lead from the front. Being a woman in business is never a burden or added responsibility but a platform to inspire and motivate the people you are lucky enough to impact. Take advantage of the opportunities that present themselves and never get complacent. Welcome adversity because I only believe in failing forward."


Topics: Human Resources, Operations Management



Cherryh Cansler
Before joining Networld Media Group as director of Editorial, where she oversees Networld Media Group's nine B2B publications, Cherryh Cansler served as Content Specialist at Barkley ad agency in Kansas City. Throughout her 17-year career as a journalist, she's written about a variety of topics, ranging from the restaurant industry and technology to health and fitness. Her byline has appeared in a number of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com. wwwView Cherryh Cansler's profile on LinkedIn

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