FEATURES


Rearview 2014: Mobile helps brands reduce friction, stay connected

Mobile technology helped brands reduce friction and connect with customers in 2014.

Debunking McDonald's service time criticism

Customers and investors prefer innovation and quality over short wait times.

Holiday Hiring Infographic

Overall 2014 holiday hiring levels are expected to exceed last year’s. Snagajob surveyed over 1,009 U.S. employers to learn more about their holiday hiring process. Discover their hiring strategies including how much they are willing to pay employees per hour and tools being used to help find the right people.

Sponsored by: Snagajob

Rearview 2014: Cause marketing moves from fundraising to partnerships

Cause marketing went to the next level in 2014, beyond raising awareness and funds for a cause to deep partnerships between restaurants and non-profits.

Is your restaurant green?

Even though going green may cost more than conventional items, consumers are willing to pay more for the opportunity; for them it is not an indulgence but a necessity.

Smashburger Improves Guest Satisfaction 5.5%

Smashburger is quickly gaining a reputation as America’s hottest new restaurant concept, both for its premium, handmade burgers and also for its extremely loyal customer following (known as “SmashFans”).

Sponsored by: InMoment

What it takes to build long-term vision

Write down where you want to be in one year, three years or five years as a way to better understand where you are headed and how you are going to get there.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

A 30-brand restaurant tour of Australia

The focus on healthy menu attributes, such as grass-fed beef, antibiotic and hormone-free products, etc., seemed to be more prevalent than similar products in the United States.

Digital strategy produces 119% jump in Tijuana Flats' online ordering

A simplified website, local SEO optimization, Pandora ads and special events for bloggers helped lift sales and drive traffic to Tijuana Flats stores.

A peek inside Starbucks' first Reserve Roastery and Tasting Room

A projected 1.4 million pounds of small lot coffee will be roasted in the first year at the new Roastery, doubling current production rates.

The four 'Cs' driving Jason's Deli's success

Jason's Deli racks up around $2.5M in AUVs. It's achieving that success by sticking with its core strengths, listening to customers, maintaining control and building strong company culture.

Dickey's in the spotlight for cooking competition show

Dickey's will be the latest brand featured in TNT's cooking competition show "On the Menu." The winning dish will debut as an LTO the day after the episode airs.

The chefs have spoken: Menu trend predictions for 2015

After years on the rise, gluten-free cuisine has fallen out of the top 10 list of the National Restaurant Association's annual survey.

Going back to the basics always works

Refer to the failures of your company's ancestors because there is a lot to learn there.

'Black Friday' a boon to restaurants, too

Mall-based restaurants can see a significant spike in sales around the holiday season, bolstered by high traffic volumes and consumers' desire for indulgence.

Temporary hires can have a lasting effect

Keep an eye out for a team member who takes new peers under their wing; you just might have had an excellent trainer under your nose.

See More »

NEWS


DFW airport adds new restaurants

Dallas/Ft. Worth International Airport now offers Banh Shop and Genghis Grill.

Juice It Up! plants flag in Oregon

The Area Development Agreement with Juice 55 LLC includes three franchise locations in the Portland area, with the first scheduled to open in Hillsboro in early 2015.

Marriott launches food and beverage incubator

Mariott is inviting entrepreneurs, chefs, bartenders and artisans to visit canvas-startup.com and pitch a food or drink concept for a select group of Marriott hotels.

Mission Burrito rebrands as 'Überrito'

The name change is the first step in a three-step process that will include revamping the décor in four existing Houston-area units and developing new markets.

Cowboy Chicken adds Razzleberry Tea

Cowboy Chicken's new Razzleberry Tea is available at all Cowboy Chicken locations for a limited time and is freshly brewed from tea leaves infused with raspberries and blackberries.

BURGERFI matching gift card purchases with gift to American Red Cross

BURGERFI will make a dollar-for-dollar matching donation to the American Red Cross for every gift card purchased through Dec. 31.

Minimum wage employees in 21 states to get a raise in the New Year

Twenty-one states are positioned to raise their minimum wages on Jan. 1. According to a news release from the Employment Policies Institute, other cities and states are expected to follow in 2015. The following states, their current minimum wage and Jan.

Jimmy John's, Chipotle rank high for millennial loyalty

According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all major limited-service brands from throughout the past six months. According to a news release, the research looked at purchase...

bogopogo launches restaurant mobile coupon plan

bogopogo has launched its FRAMPLE (Free + Sample) plan, providing free mobile coupon access to all restaurants across the US and allowing them to promote their best restaurant deal. "This changes everything. Now every restaurant in America can communicate their...

Pie Five marks second DC area location

Pie Five Pizza will open its newest restaurant in Sterling, Virginia, on Friday. This will be the brand's second location in the Virginia/Washington, DC, market. Its first opened in Richmond, Virginia, in May. The Sterling restaurant is located in the Sugarland Plaza Shopping Center.

Will your lawn be on the menu in 2015?

Weeds will start popping up on menus in 2015, says one analyst.

OrderUp adds AOL veteran to executive team

Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development. The move will support OrderUp's growth. According to a news release, OrderUp's order and delivery volume has recently increased...

Key themes for '15: Food quality, customization, customer-facing technology

Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and growing cash flow. However, the potential for event risk will remain in the New Year, according to...

Starbucks China opens new reserve store, rolls out partner exchange program

The Chengdu Taikoo Li store features Sichuan-inspired tiles, silk artwork by local craftsmen, and a warm wood tone interior similar to the materials used in the recent refurbishment of the nearby historic Daci Temple.

Halal Guys franchisee to develop restaurants in the Houston market

The new franchisee has signed on to develop 5 units in the Houston area, representing half of the total available market, leaving more stores available for purchase in the territory.

Great Wraps inks development deal for DFW and Oklahoma City

Great Wraps currently has 80 locations in 18 states. The new deal will add Oklahoma to the mix for the first time.

Pizza Studio continues SoCal expansion

Pizza Studio is opening its 26th store today, located in Compton, California's Gateway Towne Center. Compton city officials will be on hand for an official ribbon cutting ceremony. The opening marks the third Pizza Studio for franchisee Neal Perlmutter, who...

Agreement enables Paytronix Rewards, NCR Aloha POS integration

The new Cloud Connect integration will enable Paytronix to integrate, maintain and deploy its solution across NCR’s install base of more than 100,000 restaurant locations.

Feast BBQ opens 2nd location

Indiana-based Feast BBQ is jumping the Ohio River to open a second location in Louisville, Kentucky.

Dining habits shifting toward snacks

In 2004, one-third of survey respondents reported they ate several small meals throughout the day, while 10 years later, 39 percent of respondents indicate they do the same.

Peet's pulls out of Ohio after 18 months

The company had said it planned to grow its East Coast presence from the Cleveland market; now its focus will shift to better-performing markets.

Panera Bread progressing toward animal welfare goals

Among its successes: 91 percent of Panera's pork supply is antibiotic-free, 80 percent of is beef is grass-fed and 100 percent of its chicken is antibiotic-free.

Billy Sims BBQ opens 44th location

The Tulsa, Oklahoma-based chain opened 11 new restaurants in 2014.

Fast casual sales significantly outpaced other segments in Q3

New research from Technomic's Financial Dashboard finds that the fast casual restaurant segment outperformed all others with nearly 8 percent growth in same-store sales during Q3 2014.

Families with kids making fewer restaurant visits

According to new research from The NPD Group, families with kids have made 1 billion fewer visits to US restaurants in the past six years. This consumer base represents 32 percent of US households and $83.7 billion of total restaurant...

Pie Five continues food pantry campaign for newest Wichita opening

Pie Five Pizza Co. has opened its newest Wichita, Kansas, restaurant on Rock Road, across from Bradley Fair.

Snagajob launches video job application feature

Snagajob has released its free app for iOS and Android, designed to make the job posting/hiring process easier by using a smartphone’s or tablet’s video, photo and GPS technology. Employers can currently post jobs for free via the app’s free...

Pie Five announces 55 new franchise deals

Pie Five Pizza Co. has awarded up to 55 franchise units to John "J.D." Draper and John Draper II.

Jersey Mike's supports Wreaths Across America tribute

Last week, New Jersey Governor Chris Christie and Jersey Mike’s Founder and CEO Peter Cancro honored veterans at a special ceremony on Ellis Island. The tribute was part of the nonprofit Wreaths Across America’s annual pilgrimage from Harrington, Maine, to...

Millennial marketing conference registration now open

FutureCast's ShareLikeBuy millennial marketing conference is set for Feb. 4 at the University of Kansas in Lawrence.

Healthy Dining adds tech execs to support growth

California-based Healthy Dining has added two information technology professionals to help the company's growth. Steve Palmer and Alex Kang will further the development of Healthy Dining’s new software and digital platforms. Additionally, the team will develop new software applications designed...

Blaze spreading to Sarasota in January

Blaze Pizza will continue its aggressive expansion throughout the country with a new unit in Sarasota, Florida, expected to open in January. The Kentucky-based Millennial Restaurant Group, which is franchising the concept in four states, today announced the groundbreaking of...

La Madeleine signs five-unit deal with Arkansas franchisee

Chi Development Company will develop five new restaurants in central and northwest Arkansas.

Capriotti's expands DC presence

Capriotti's opened a new restaurant at 3347 M Street in Georgetown, its third in the DC area.

ChowNow adds Apple Pay platform

Company claims to be the first online ordering system to offer the new payment technology.

See More »

 

TRENDING

 

WHITE PAPERS