Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.
Kevin Roberts is an expert in food safety research and training and focuses specifically on overcoming employee barriers to food safety implementation in the commercial foodservice setting.
Facebook is a powerful marketing tool, and with just a few minutes a week, you can use it to
create a profitable presence for your business.
Here are 5 quick tips for planning, executing and tracking your Facebook activity to turn
online fans into offline customers and drive growth for your business.
Operators are so undeterred by rising protein costs that menu mentions of protein across the board have risen 67 percent in the last five years.
If you are still on the fence about whether you should provide menu items that are allergen- and/or gluten-free, provide a dish as a limited-time-offer to see how well it sells.
Ask the right questions and get the answers you need to make better technology
decisions for your restaurant.
Will the shift from credit cards to mobile payments be good, bad, or neutral for the restaurant industry?
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in 2015.
Success is much simpler than we make it out to be, says bestselling author Larry Winget. Success boils down to hard work and excellence.
The 2014 Fast Casual Executive Summit brought together more than 300 industry leaders representing 121 different restaurant concepts from eight different countries.
Listening to customers can yield key insights into what customers like, what they don't like, what's working and what's not. Those insights yield actionable intelligence that can be used to shape messages and strategy.
It's no surprise that Chipotle grabs the lions' share of social media attention among top fast casual brands, but smaller, regional eateries inspire the most passion among fans.
People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.
Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.
The biggest opportunities to save come with packaging and waste initiatives.
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The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
Consumers are staying away from brick and mortar stores in favor of online shopping, slowing traffic growth in Starbucks' stores. Starbucks is navigating the trend by adding mobile order and pay, and launching delivery.
Research and Markets has released the "Global Cheese Market 2014-2018" report to their line of products.
United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.
Restaurant operators are unimpressed about the direction of the economy.
The location should open on campus in Whitten Hall in time for students' return in January 2015.
Matt Smith will lead planning, development, implementation and measurement of all sweetFrog marketing strategies, marketing communications, and public relations activities.
Comps for company stores increased 2.1 percent and 0.7 percent for franchise stores while margins declined 2 percent due to food costs and costs related to Panera's 2.0 initiative.
Miami-based Latin-Caribbean fusion concept GRILLiT Inc. announced plans to add beer, wine and a line of margaritas and other wine-based mixed drinks to its menu.
Participating Jamba Juice locations will give away a free 9.5 oz Jamba Kids smoothie to all children ages 8 and younger on Halloween.
Robeks announced the opening of its first traditional store at 1035 Chestnut St. in Philadelphia near the Jefferson University Hospital district.
For the second consecutive year, and for the 11th time in the last 13 years, the ARC Group's Dick's Wings and Grill has been named "Best Wings" in Jacksonville, Florida, by Folio Weekly.
Burger 21 announced its second restaurant in Arizona will open at 2855 W. Ray Road in Chandler on Nov. 3.
Three of Brix Holdings' franchise brands today announced limited-time offers providing financial incentives for new franchisees. The new programs will ensure real estate selection opportunities and charge zero percent royalties for the first six months after opening a Red Mango,...
Schlotzsky's Bakery-Cafe announced the addition of five new ribeye steak entrees to its menu through Dec. 28.
According to CIT Group’s newly-released and third annual Voice of the Middle Market study, a majority of middle market execs have a positive outlook for their businesses, with 63 percent indicating that their companies are better off today than last...
The National Restaurant Association has released new research that shows overall technology use in restaurants is increasing. More than one-third of consumers say they are more likely to use technology-related options in restaurants now, compared to two years ago. In...
St. Louis-based Crushed Red Urban Bake and Chop Shop, which recently introduced its "Artisan Fast” concept to franchisees, will open six new restaurants within the next four and a half years in the Denver and Boulder, Colorado, areas, through a...
Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.
Pancheros Mexican announced the opening of its fourth Cedar Rapids, Iowa, location at 5350 Kirkwood Boulevard on Nov. 4.
Barberitos Southwestern Grille and Cantina announced a 17-percent increase in same-store sales for Q3 2014.
OpenRest's integration into the Wix platform will enable restaurant owners to take orders directly from their Wix websites and native mobile apps.
The National Restaurant Association today announced the hiring of Jeffrey Calore as senior vice president of Strategic Alliances.
Restaurants Canada is calling on a government commission to be more transparent as it investigates the cost of production formula used in setting the price of Ontario chicken.
To claim their free chips and salsa offer, voters can display their "I Voted" sticker or simply tell the cashier they voted.
The openings will include gift card giveaways, $2 pulled pork sandwiches, merchandise giveaways and more.
TouchBistro will use Merchant Warehouse's Genius Customer Engagement Platform to process payments made via the TouchBistro POS solution.
The International Franchise Association will host a conference call Thursday to discuss the impact of the National Labor Relations Board General Counsel's recommendation that McDonald's Corp. and its franchisees be considered "joint employers." IFA President and CEO Steve Caldeira said...
Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...
GE Capital, Franchise Finance announced today that it has expanded its team of account executives to focus on the restaurant industry. Leading the initiative is Allen Johnson, who has been promoted to managing director of new relationship development in the...
Menchie's has partnered with Cinnabon for its November featured flavor, Cinnabon Classic Cinnamon Roll. The partnership marks the first time that Cinnabon has teamed up with a frozen yogurt brand to create a cinnamon roll flavor. According to a news...
For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.
Despite cutbacks in restaurant visits throughout the past several years, millennials, ages 18 to 34, continue to be heavy users of restaurants, according to new research from The NPD Group. Millennials made more than 14 billion visits to foodservice establishments...
The International Franchise Association has added four new members to its board of directors, including Popeyes' CEO Cheryl A. Bachelder.
Back Yard Burgers is stepping up growth efforts after posting its 18th straight month of same-store sales increases.
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Proceeds up to $1 million will benefit the Chipotle Cultivate Foundation.