Why franchising needs to have a little soul

Restaurant franchising is often an extension of the corporate company: everything has to be exactly the same, or the process won't work. However, some restaurants believe just the opposite: every unit should be free to choose how it runs its operations.

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Chick-fil-A app campaign analytics show just how big a win it was

You can drive consumers to your app, but you can't necessarily make them download it. This has been the perpetual problem for restaurants that want their guests to be intimately linked to their brands via smartphones. As difficult as it...

Six ways your restaurant's reputation is affecting your online orders

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Why training is first step in enhancing customer experience

Technology is simply a tool to help a team member better serve and connect with a customer, which can only happen if the employee is well trained in every aspect of his or her job.

Fighting pesticides, pathogens, other brand-crushing problems

Produce is at the heart of most food borne illnesses attributed to restaurants, according to national statistics. What are your procedures for cleaning produce and other types of foods?

More please! Hungry American business people increase spending on food

American workers are clearly hungry. And today, another report from the business dining sector shows just how ravenous we are when we're on the road or just entertaining clients in town.

Why the streets outside Los Angeles are suddenly bleeding pink ...

Irvine, California says "Hello Kitty" to Sanrio's first U.S. cafe. The company wants its famous kitty to take a bite of the U.S. food service market.

New report predicts the road ahead for food service market

A new analysis of the food service industry by Technavio shows that over the next four years the food service industry will grow almost 3½ percent overall largely due to a whole lot of action in the market around the fast casual restaurant sector, according to a news release.

Mason's Famous Lobster Rolls diving into franchising

In a world where innovation can be rare, Mason’s Famous Lobster Rolls is on the cusp of a growing market where the sky — well, the sea — is the limit.

Pizza Hut's digital guru talking all-things tech

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile Innovation Summit in Dallas.

Franchise Focus: Family owned coffee business brewing franchise deals

The independent coffee shop is an iconic establishment that seems to be dying out in modern America, but one family owned coffee brand is determined to challenge the status quo.

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RESOURCES




5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Type: White Paper

Sponsor: Long Range Systems




Drive the moment: How the connected car can drive your business

OnStar recognizes the value of its connected driver base, and has created a group through OnStar Business Driver to address the opportunity for third parties wanting to make these connections.

Type: White Paper

Sponsor: General Motors OnStar Business Driver




Turnkey Digital Signage Solutions

Mvix, a digital signage provider, offers web-based solutions that are robust, scalable, and easy-to-use. Use them in a doctor's waiting room, school, retail store, hotel lobby, airport, restaurant, and more.

Type: Special Report

Sponsor: Mvix




5 Ways to Ensure Customer Experience is Consistently Awesome at Your Restaurants

Creating and maintaining an awesome customer experience consistently across all your restaurants is no small feat.

Type: White Paper

Sponsor: WAND Corporation




Keys to Your Next POS Purchase: POS Advice from Restaurant Operators

When choosing a point of sale system for a pizzeria, hearing the experiences of other operators can be invaluable.

Type: Guide

Sponsor: SpeedLine POS




Foodborne Illness in Foodservice

Recent high-profile foodborne illness outbreaks have caused long-term brand and fiscal damage. To help organizations protect their brands and customers against foodborne illness risks, an informative new white paper has been developed.

Type: White Paper

Sponsor: National Pasteurized Eggs


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