FEATURES


Four reasons digital screens are more than menu boards

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.

The impact of employee behaviors and habits on food safety

Kevin Roberts is an expert in food safety research and training and focuses specifically on overcoming employee barriers to food safety implementation in the commercial foodservice setting.

5 Easy Ways to Make Facebook Work for You

Facebook is a powerful marketing tool, and with just a few minutes a week, you can use it to create a profitable presence for your business. Here are 5 quick tips for planning, executing and tracking your Facebook activity to turn online fans into offline customers and drive growth for your business.

Sponsored by: swipely

Restaurants beefing up offerings despite rising protein costs

Operators are so undeterred by rising protein costs that menu mentions of protein across the board have risen 67 percent in the last five years.

In times of doubt, think outside the nutritional box

If you are still on the fence about whether you should provide menu items that are allergen- and/or gluten-free, provide a dish as a limited-time-offer to see how well it sells.

Restaurant Technology Grader

Ask the right questions and get the answers you need to make better technology decisions for your restaurant.

Sponsored by: swipely

Will the shift from credit cards to mobile payments be good, bad, or neutral?

Will the shift from credit cards to mobile payments be good, bad, or neutral for the restaurant industry?

People don’t just leave bad managers...They also leave bad schedules

Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.

Prognostication: 2015 menu trends

Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in 2015.

Winget: 'Being passionate is a total load of crap'

Success is much simpler than we make it out to be, says bestselling author Larry Winget. Success boils down to hard work and excellence.

Snapshots from the Fast Casual Executive Summit 2014

The 2014 Fast Casual Executive Summit brought together more than 300 industry leaders representing 121 different restaurant concepts from eight different countries.

Want to influence customers? Listen up, say marketing experts

Listening to customers can yield key insights into what customers like, what they don't like, what's working and what's not. Those insights yield actionable intelligence that can be used to shape messages and strategy.

Big brands capture big social media share, but smaller brands get the love

It's no surprise that Chipotle grabs the lions' share of social media attention among top fast casual brands, but smaller, regional eateries inspire the most passion among fans.

Eliminate complacency to build a thriving enterprise

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

Which is better for your business: A mobile website or a mobile app?

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.

Panera, Chipotle set sustainability standards by starting small, thinking big

The biggest opportunities to save come with packaging and waste initiatives.

5 steps for keeping your restaurant from getting ICE'd

The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.

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NEWS


No traffic, no problem: Starbucks plans to take the coffee to the customer in 2015

Consumers are staying away from brick and mortar stores in favor of online shopping, slowing traffic growth in Starbucks' stores. Starbucks is navigating the trend by adding mobile order and pay, and launching delivery.

Fast food industry driving global cheese market

Research and Markets has released the "Global Cheese Market 2014-2018" report to their line of products.

Forget Apple: Starbucks wants to rule mobile payments

United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.

NRA: Restaurant Performance Index showed moderate decline in September

Restaurant operators are unimpressed about the direction of the economy.

Tossed signs University of Miami deal

The location should open on campus in Whitten Hall in time for students' return in January 2015.

sweetFrog names new CMO

Matt Smith will lead planning, development, implementation and measurement of all sweetFrog marketing strategies, marketing communications, and public relations activities.

Sales up, margins down as Panera continues 2.0 transformation

Comps for company stores increased 2.1 percent and 0.7 percent for franchise stores while margins declined 2 percent due to food costs and costs related to Panera's 2.0 initiative.

GRILLiT plans to add adult beverages to menu mix

Miami-based Latin-Caribbean fusion concept GRILLiT Inc. announced plans to add beer, wine and a line of margaritas and other wine-based mixed drinks to its menu.

Jamba Juice offering free smoothies to kids on Halloween

Participating Jamba Juice locations will give away a free 9.5 oz Jamba Kids smoothie to all children ages 8 and younger on Halloween.

Robeks opens first Philly store

Robeks announced the opening of its first traditional store at 1035 Chestnut St. in Philadelphia near the Jefferson University Hospital district.

Dick's named 'Best Wings' for 11th time

For the second consecutive year, and for the 11th time in the last 13 years, the ARC Group's Dick's Wings and Grill has been named "Best Wings" in Jacksonville, Florida, by Folio Weekly.

Burger 21 continues westward expansion

Burger 21 announced its second restaurant in Arizona will open at 2855 W. Ray Road in Chandler on Nov. 3.

Brix Holdings launches franchisee incentive program

Three of Brix Holdings' franchise brands today announced limited-time offers providing financial incentives for new franchisees. The new programs will ensure real estate selection opportunities and charge zero percent royalties for the first six months after opening a Red Mango,...

Schlotzsky's adds ribeye LTO

Schlotzsky's Bakery-Cafe announced the addition of five new ribeye steak entrees to its menu through Dec. 28.

Majority of middle market execs have positive business outlook

According to CIT Group’s newly-released and third annual Voice of the Middle Market study, a majority of middle market execs have a positive outlook for their businesses, with 63 percent indicating that their companies are better off today than last...

Service remains priority for restaurant patrons even as technology usage increases

The National Restaurant Association has released new research that shows overall technology use in restaurants is increasing. More than one-third of consumers say they are more likely to use technology-related options in restaurants now, compared to two years ago. In...

‘Artisan fast’ pizza and salad concept plans franchise expansion

St. Louis-based Crushed Red Urban Bake and Chop Shop, which recently introduced its "Artisan Fast” concept to franchisees, will open six new restaurants within the next four and a half years in the Denver and Boulder, Colorado, areas, through a...

Casio teams up with MicroSale for Android POS app

Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.

Pancheros expands presence in Iowa

Pancheros Mexican announced the opening of its fourth Cedar Rapids, Iowa, location at 5350 Kirkwood Boulevard on Nov. 4.

Barberitos sees significant sales increase in Q3

Barberitos Southwestern Grille and Cantina announced a 17-percent increase in same-store sales for Q3 2014.

Wix.com acquires OpenRest

OpenRest's integration into the Wix platform will enable restaurant owners to take orders directly from their Wix websites and native mobile apps.

National Restaurant Association adds of SVP of Strategic Alliances

The National Restaurant Association today announced the hiring of Jeffrey Calore as senior vice president of Strategic Alliances.

Restaurant Canada feathers ruffled by government's lack of transparency on chicken pricing

Restaurants Canada is calling on a government commission to be more transparent as it investigates the cost of production formula used in setting the price of Ontario chicken.

California Tortilla offering free chips, queso to voters

To claim their free chips and salsa offer, voters can display their "I Voted" sticker or simply tell the cashier they voted.

Dickey's opens restaurants in Washington, Minnesota

The openings will include gift card giveaways, $2 pulled pork sandwiches, merchandise giveaways and more.

TouchBistro, Merchant Warehouse team up for mobile payments

TouchBistro will use Merchant Warehouse's Genius Customer Engagement Platform to process payments made via the TouchBistro POS solution.

Franchise Assoc. hosting call on NLRB Joint Employer Ruling

The International Franchise Association will host a conference call Thursday to discuss the impact of the National Labor Relations Board General Counsel's recommendation that McDonald's Corp. and its franchisees be considered "joint employers." IFA President and CEO Steve Caldeira said...

Food+Tech Connect, ShopKeep offering support for restaurant growth boot camp

Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...

GE Capital extends restaurant financing opportunities

GE Capital, Franchise Finance announced today that it has expanded its team of account executives to focus on the restaurant industry. Leading the initiative is Allen Johnson, who has been promoted to managing director of new relationship development in the...

Menchie’s partnership unveils first-ever Cinnabon fro-yo flavor

Menchie's has partnered with Cinnabon for its November featured flavor, Cinnabon Classic Cinnamon Roll. The partnership marks the first time that Cinnabon has teamed up with a frozen yogurt brand to create a cinnamon roll flavor. According to a news...

Webinar will take marketers beyond mobile payment

For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.

Vast majority of millennials' restaurant visits are to traditional QSRs

Despite cutbacks in restaurant visits throughout the past several years, millennials, ages 18 to 34, continue to be heavy users of restaurants, according to new research from The NPD Group. Millennials made more than 14 billion visits to foodservice establishments...

Popeyes CEO added to Franchise Association board of directors

The International Franchise Association has added four new members to its board of directors, including Popeyes' CEO Cheryl A. Bachelder.

Back Yard Burger posts same-store sales increases for Q3

Back Yard Burgers is stepping up growth efforts after posting its 18th straight month of same-store sales increases.

Chipotle hoping to scare up bucks for charity with Boorito fundraiser

Proceeds up to $1 million will benefit the Chipotle Cultivate Foundation.

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