Make time for staff training

Restaurants must make time for training.

#CONNECTsummit14: Smartphones are 'remote control for life'

Smartphones are the "remote control for life," especially for Millennials.

Quantifying the Commitment to Your Customer Centricity

Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.

Sponsored by: InMoment

Noodles & Company reports limp Q2 comps

Noodles & Company posted disappointing Q2 results, with comps declining 1 percent for company owned stores, 2.2 percent for franchised stores and 1.1 percent system-wide.

Doing digital signage right

The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when you have disinterested employees, no one is there to protect your brand. Digital signage mitigates the impact of undertrained or overwhelmed front line employees.

Infographic: The Millennial Workforce

It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.

Sponsored by: Snagajob

Does China expose the concept of Quality Fade in QSR food products?

The tendency of major QSR brands to stick with longtime suppliers exposes a false sense of security with faulty supplier partners.

Summit will help fast casual restaurants 'think mobile first'

CONNECT Mobile Innovation Summit coming up Aug. 18-20 will feature the CEOs of Firehouse Subs and McAlister's Deli.

Putting customers in the driver's seat: Which Wich adds drive-thru

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

No soup for you? SoupMobiles could change that

Low cost, powerful brand story make SoupMobiles attractive to new franchisees, CEO Lloyd Sugarman says.

A look at some international fast casual concepts

From poutine to crêpes, international fast casual concepts offer variety.

Zoës Kitchen's 'Southern hospitality with personality' paying off

VP of Marketing believes company culture is behind the brand's rising stock prices.

Mission Foods leapfrogs competitors with plastic ship boxes

It is not often in the QSR industry, that one decision can positively impact so many touch points in restaurant operations.

Morgan makes the leap from Smashburger to Tava Indian Kitchen

Tava aims to expand throughout San Francisco and into Denver.

The importance of online ordering when it comes to catering

Research has shown that people who place mobile and online orders have an average ticket 30 percent higher than in-store customers.

Homestyle Dining leverages smaller footprint to create 'plush fast casual' steak concept

Bo's Steak & Grill features a backyard barbecue theme, with country music, denim and red solo cups.

Breakfast takes a bite out of Panera comps in Q2

The quarter represented the first time in six quarters the company registered a year-over-year increase in transactions.

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Cone-shaped pizza concept to expand business in North Carolina

Kono Pizza has signed onto a multi-unit franchise deal to open three locations in Charlotte, N.C.

National Food Safety Month marks 20 years

As part of its strong commitment to food safety, the National Restaurant Association announced this year's National Food Safety Month (NFSM) will mark its 20-year anniversary by featuring the top 20 food safety tips from the past 20 years.

Souplantation and Sweet Tomatoes adds two salads for limited time

Souplantation and Sweet Tomatoes announces the addition of two new salad offerings for a limited time.

Henny Penny named a Brinker International Supplier Partner Of The Year

Brinker International, Inc. awards Henny Penny, Highland Baking Co. and HotSchedules with the annual Supplier Partner of the Year Award.

Maui Wowi expands with second location in Music City

Maui Wowi Hawaiian adds a second store location near Nashville, Tenn.

Buffalo Wild Wings expands pizza business

Buffalo Wild Wings Inc. has expanded its pizza business by opening its second PizzaRev location.

Are avocados on your menu? Webinar will explore options

FastCasual.com is offering a free webinar on Sept. 4 entitled "Ingredient of the Year - Fresh Ideas for Adding Avocados to Your Menu."

Taste trends: fermented flavors riding in on the heat wave

Consumers are developing a taste for fermented foods like kimchi, craft pickles and fish sauce, according to the newest Culinary Trend Tracking Series (CuTTS) from Packaged Facts.

Tropical Smoothie Café launches latest Superfood Smoothie: UnBEETable Berry

Tropical Smoothie Café announced that the latest product in its Superfood Smoothie series, the UnBEETable Berry, will be added to its menu for a limited time starting Aug. 25.

YoFresh set to open four stores

YoFresh Yogurt Café has announced plans to open four new franchised shops in the coming month. The new stores are in Hales Crossing, Wis.; Brick and Haddonfield, N.J. and in Fenton, Mo. The Fenton location is the first in the state of Missouri.

Juice It Up! adds Ginger Shots

Juice It Up! has announced the addition of Ginger Shots to its menu.

GRILLiT partners with Texas Expansion Wing Group for Southwest expansion

GRILLiT, Inc has announced a deal selling the master franchise rights for Colorado to Texas Expansion Wing Group, which plans to market the franchise across the Southwest.

Noodles & Company adds Chicago Pilsener to menu

Baderbräu's Chicago Pilsener will now be sold in 48 Noodles & Company locations across Chicagoland and Illinois, the company has announced.

International Franchise Association launches ad campaign battling portion of Seattle's new wage law

The International Franchise Association today has launched an ad campaign battling back against a portion of Seattle's new wage law, alleging proponents of the law have an agenda to undermine the franchise model.

OrderUp to target underserved delivery market

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and delivery technology.

Tropical Smoothie Café adding Asian noodle bowls to menu for limited time

Tropical Smoothie Café is bringing back its popular Spicy Mongolian Steak Noodle Bowl, and adding Ginger Miso Chicken noodle bowl to its menu starting Aug. 25.

Dickey's opening locations in Alabama, Texas

Dickey's Barbecue Pit announced the opening of two new restaurants in Alabama and Texas.

Soupman signs first veteran through Franchise Veteran Program

Soupman, Inc. has announced that it has signed its first franchisee through its Franchise Veteran Program.

Newk's Eatery launches ovarian cancer awareness campaign

Newk's Eatery has announced the launch of a "Newk's Cares" campaign to raise awareness about ovarian cancer.

La Madeleine Country French Café donates $89,339 to Children's Hunger Fund

La Madeleine Country French Café has announced it has raised $89,339 for the Children's Hunger Fund so far in 2014.

Potbelly to open first North Carolina location

Potbelly Sandwich Shop has announced a signed agreement to develop a store at 1310 Westover Terrace in Greensboro, its first in North Carolina.

Starbucks rolling Pumpkin Spice Latte out early

Starbucks will roll out its Pumpkin Spice Latte early this year, returning the popular drink to the menu on Aug. 25.

Self-service restaurant solution is music to your ears

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

Fatburger turns itself inside out in quest for healthier option

Fatburger's new protein burger -- an inside-out version of the better burger chain's typical offering – shaves off calories and carbs by nixing the bun and putting beef patties in its place.

Tim Hortons celebrates autumn with return of Pumpkin Pie Iced Capp and Latte, intros new baked goods

Tim Hortons Cafe & Bake Shop is kicking off the pumpkin season with the return of its signature Pumpkin Pie Iced Capp and Pumpkin Pie Latte in the chain's U.S. restaurants. Prepared fresh in-restaurant and hand blended with real cream, the Pumpkin Pie Iced Capp sells for $2.79 for a 12-ounce small.

Partnership to provide restaurant accounting solutions

Quatrro FPO Solutions, provider of platform based business services to restaurants, is teaming up with enterprise reporting and data management provider ROS Technology Services.

First Kansas City-area sweetFrog officially opens at Legends Outlets

SweetFrog has opened its first Kansas City area location, in the Legends Outlets Kansas City shopping center.

Dog Haus adds Chef Adam Gertler as Würstmacher

Dog Haus recently named Adam Gertler its "Würstmacher" (sausage-maker).

FreshBerry expands in South America

FreshBerry Frozen Yogurt Café announced plans to expand in South America.

NPR's On Point explores healthy options and the fast casual segment

NPR's On Point with Tom Ashbrook recently focused a segment on health claims of the fast casual restaurant industry.

Kraze Burger opens airport location

Airmall recently announced the opening of Kraze Burger in Concourse C at Baltimore/Washington International Thurgood Marshall Airport (BWI Marshall.)

Buffalo Wild Wings kicks off fantasy football season with Pepsi draft party kit, sweepstakes

Buffalo Wild Wings announced plans to offer fantasy draft kits to groups of eight or more who register to hold their 2014 fantasy draft parties at the restaurant.

Woman injured by lye-laced sweet tea at Utah Dickey's

A 67-year-old Utah woman suffered severe burns to her mouth and throat after drinking sweet tea laced with lye at a Dickey's Barbecue Pit in Utah.

Wild Wing Cafe names Tom Lewison Chief Executive Officer

Wild Wing Café recently announced the appointment of Tom Lewison to the role of chief executive officer (CEO).

Single mom's scheduling woes prompt Starbucks to reassess policies, procedures

A story in the New York Times about one barista's scheduling woes has prompted Starbucks to reassess its scheduling practices and policies.

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