FEATURES


Which is better for your business: A mobile website or a mobile app?

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.

Panera, Chipotle set sustainability standards by starting small, thinking big

The biggest opportunities to save come with packaging and waste initiatives.

5 Easy Ways to Make Facebook Work for You

Facebook is a powerful marketing tool, and with just a few minutes a week, you can use it to create a profitable presence for your business. Here are 5 quick tips for planning, executing and tracking your Facebook activity to turn online fans into offline customers and drive growth for your business.

Sponsored by: swipely

Foodies on the move

The food tour was part of the annual Fast Casual Executive Summit.

Industry trends: Consumers will spend more for transparency, authenticity, safety

Watch for menu trends at airport bars and lounges, Hollywood and convenience stores.

Restaurant Technology Grader

Ask the right questions and get the answers you need to make better technology decisions for your restaurant.

Sponsored by: swipely

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

Restaurant operators are paying their employees more now than they were last year.

Is it time for a mobile site? Check for yourself in Google Analytics

Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

A case for produce management

Produce is hard to benchmark what you should be paying on a regular basis because there is no regularity to the product category.

Fast casual execs weigh successes and failures of QSR segment

Despite a few notable bright spots -- Wendy's, Domino's -- most observers agree that the QSR segment is in trouble. What are the lessons and opportunities for the fast casual segment?

Taking the ambiguity out of local marketing strategies

HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing techniques.

Deliver more than food; deliver an experience

Lean on your supply chain partners to innovate for you; they have resources and answers.

If you build it, they won't come

Having a website, an app and/or social media accounts isn't enough. Brands must plan to engage customers if they want to build loyalty and convert sales.

Apple Pay to lead the way in customer loyalty

By the end of 2015, it’s expected nearly every retailer will have NFC readers.

How your mobile payment app can cost you customers and ding your reputation

Without a thoughtful approach to user experience, staff training and enticing loyalty incentives, brand apps are doomed to failure.

When it comes to wage protests, do hourly job seekers really care?

Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.

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NEWS


Lightspeed adds restaurants to POS portfolio

Commerce platform provider Lightspeed has announced its entry into the hospitality industry with the launch of Lightspeed Restaurant. According to a news release, Lightspeed now serves 21,000 businesses processing over $8.2B in sales annually. The company also announced that it...

Groupon launches business ratings platform

Groupon has launched more than 7 million new listings for merchants called Pages, a platform that includes ratings, tips, money-saving opportunities and other information about merchants throughout the US. For the first time, Groupon is using a platform to publish...

Corner Bakery set to open first Idaho location

The restaurant is owned and operated by Ben Eramya of Feast Northwest LLC, which plans to open another cafe in Boise near the Boise Towne Square Mall early next year.

Zomato restaurant discovery service launches in Canada

Zomato plans to expand across Australia, Europe, South-East Asia, the Middle East and the Americas in the coming months.

Dickey's opens six new units

Dickey's Barbecue Pit announced the openings of six new locations in Texas, New Mexico, California and Maryland.

Planet Smoothie seeks Florida franchisees

The company is looking for franchise partners to expand in the six Orlando areas, as well as Daytona Beach, Ormond Beach, New Smyrna Beach, Ocala and Lakeland.

Mahana releases tool for mobile payment benchmarking

Restaurants can benchmark their implementation, use and acceptance of emerging mobile payment technologies against the industry using Mahana's Payment Experience Evaluation Report

Uncle Maddio's inks first deal in the Northeast

Uncle Maddio's Pizza Joint has awarded its first multiunit franchise agreement deal in the Northeast, with five units planned for Pittsburgh within the next five years. The agreement deal was signed with Pittsburgh residents Gino and Molli Torriero, along with...

Chipotle's strong showing demonstrates fast food 'out of touch' with consumers, says Ells

The 20-something brand has demonstrated it can spend more on ingredients, charge a fair price and generate outstanding business results, the co-CEO says.

Modmarket continues Lone Star expansion

Modmarket anticipates opening two additional Texas locations in Q1 2015.

Restaurant group applauds President Obama's payment security executive order

On Friday, President Obama signed an executive order aimed at enhancing security measures for federal credit cards. He also urged retailers and banks to do the same in the fight against identity fraud. The order will add microchips and PIN numbers to government credit cards and debit cards beginning in January.

Firebirds Wood Fired Grill opens 35th location

To celebrate the 35th location, Firebirds will offer a $10 Gift to You card with every $50 gift card purchase.

Lavu iPad POS partners with Staples for restaurant bundle availability

Lavu Inc. has partnered with Staples Inc.

Mediterranean Brands receives foodservice innovation award

Falafel Scoop and Go was awarded third place finish in the foodservice category at the Prepared Foods- New Products Conference.

Starbucks set to roll out mobile ordering in 2015

Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.

Pay increases, dress code updates in the works for Starbucks partners

In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next several months.

Jamba Juice, Hamilton Beach enter licensing agreement

Hamilton Beach will develop, market and sell Jamba Juice appliances at select retailers throughout the United States and Canada.

Garbanzo Mediterranean Grill raising money to send cancer survivors to camp

Garbanzo Mediterranean Grill will use donations from its "Garbanzo Bean Day" to send young adult cancer survivors to First Descents outdoor adventure programs.

Vegas Five Guys first to offer shakes on West Coast

The shakes are built on a vanilla base with 10 different mix-ins.

Chipotle expands vegan offering throughout South, Southeast

Sofritas will become a permanent menu item in all US Chipotle restaurants by the end of the year.

BurgerFi debuts 'Cereal Killer' frozen dessert

The Cereal Killer will feature chocolate custard, chocolate chips and chocolate cereal, raspberry sauce and candy corns, and will sell for $5.57.

NCR mobile POS adds remote pay, order ahead with Apple Pay support

The NCR Silver mobile point-of-sale system for small businesses is now offering remote payment and order ahead capabilities that are compatible with Apple Pay. These capabilities will be offered for free to merchants until Jan. 1.

Visa, Chase add Apple Pay capabilities for merchants, customers

Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct.

Uncle Maddio's raises funds for breast cancer programs

In celebration of the Atlanta 2-Day Walk for Breast Cancer, Uncle Maddio's Atlanta-area restaurants donated 15 percent of sales from Sept. 7 and $1 from each pink wristband sold to local breast cancer programs in Georgia. The total amount of...

Ice cream sandwich concept headed to Cupertino, other California markets

CREAM, a San Francisco-based dessert franchise that specializes in ice cream sandwiches, has signed a multiunit development agreement with existing franchisee Moeen Abudamous to develop four additional locations throughout Santa Clara County, California. According to a news release, Abudamous, who...

Virtual Next partners up with Vantage Analytics

Mobile-based digital rewards solutions company Virtual Next has announced a partnership with analytics platform provider, Vantage Analytics, to enable customer data analytics for its customers, which initially include restaurant chains New York Fries and Currito. According to a news release,...

Revention POS integrates with HotSchedules

Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

Amsterdam Falafelshop opens first Northern Virginia unit

Amsterdam Falafelshop is also seeking to expand in markets including Baltimore; Atlanta; the Carolinas; Miami; Tampa; New York; Philadelphia; Richmond, Virginia; Chicago; Ohio, and other major metro markets in Texas.

Pincho Factory launches franchise efforts

Miami burger concept Pincho Factory hopes to pioneer a streamlined, transparent franchising process.

Lee's Sandwiches plants its flag in Oregon

The latest Lee's Sandwiches has a full bread baking equipment line and the capacity to serve additional stores when they open.

HuHot franchisee donates $34K to military support charity

Top Tier Colorado LLC has donated $34,000 to The Home Front Cares this quarter.

Falafill teams up with Forever Yogurt

The frozen yogurt machines will feature specially-developed flavors by Chebaro to complement Falafill's falafel and mezza bar.

Braddah's opens 3rd location, wins award

Braddah's Pumpkin Bark took "Most Creative Bite" at 94.1FM's (Mix / CBS Radio) "Bite of Las Vegas 2014."

Blaze Pizza opening at Univ. of Maryland

On Thursday, Blaze Fast-Fire'd Pizza will begin feeding Terrapins. The company announced it will open its second Maryland location Thursday at the University of Maryland and will celebrate Friday with a grand opening from 11 a.m.

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