FEATURES


Now trending: Why unique chicken wing flavors are hot

While hot wings and barbecue flavors are some of the most popular flavors, fast casual brands, such as Wing Zone and Naked Chicken, are getting more creative.

US House blocks mandatory GMO labeling

On July 23, the U.S. House of Representatives took a measured and bold move to block any mandatory labeling of foods made with genetically engineered crops. The house voted and passed HR 1599, which created the Safe and Accurate Food Labeling Act.

6 Steps to Help You Choose the POS Software that Best Suits Your Business

POS software is a key component of every business establishment and plays a critical role in fostering the success of any business. This makes it important to select the right solution from among the many solutions offered by a seemingly endless roster of vendors.

Sponsored by: Touch Dynamic

5 ways to future-proof your restaurant via WiFi

Changing market dynamics has fueled fierce competition among QSR, fast casual and casual dining restaurants, but providing guest WiFi represents a strategic opportunity to differentiate the customer experience and drive sales.

Keeping it real: what's in store for local, organic menu items

Knowing what's in store for the trend and how to make it work for your brand is key to keeping up with consumer demand for local and organic menu items.

The Evolution of Fast Casual

Fast casual restaurants continue to be the driver of restaurant industry growth. But as more and more brands enter the segment, brands will have to modify their model to continue that impressive growth by incorporating new technologies, expanding their menus and stepping up the service they offer their customers.

Sponsored by: Long Range Systems

5 misconceptions about mobile payments that could hold your business back

Market growth is significant, but like many cultural and technology shifts, misconceptions about the viability of mobile payment apps holds some businesses back from implementing powerful tools that can propel brand awareness, provide beneficial insights about their operations and have a positive impact on growth. So let’s set the record straight.

Finding your 'Purple Cow:' 3 ways to connect consumers to your brand

A truly noteworthy restaurant is one that captivates people and makes them feel connected to the brand, but how can you facilitate this desired connection with your customers?

Blurred lines: Will QSRs take DIY customers from fast casuals?

Fast casuals have been on top when it comes to customizable concepts, but QSRs are embracing the trend as well.

Wendy's exec: Without great content, technology doesn't matter

Big screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers

Is mobile the key to digital ordering success?

Mobile expert discusses why mobile is the key to digital ordering success.

Menu labeling mandate pushed back one year

Although the 12 month delay is welcome by some, brands should not use this time to rest on their laurels. Menu labeling is not going away and the faster restaurant operators can take the step toward compliance the better off they will be when the regulations do take effect.

What do the Department of Labor's proposed changes mean for restaurants?

While the U.S. Department of Labor proposed regulations contain a number of significant changes, of most concern to restaurants is the proposal that the minimum salary for an employee to qualify for most overtime exemptions would increase from $455 to $970 per week.

A winning recipe — 4 tips to reduce liability in restaurants

To reduce the risk of liability lawsuits, restaurants should adhere to four strategies — attention, prevention, cooperation and mitigation.

Customers demand targeted, relevant marketing messages

When blended, data on purchases, frequency, preferences, social media activity forms a 360-degree customer profile that can be used to build a long-term relationship with your customers.

4 ways to win with in-store marketing

No matter what other problems your restaurant faces, if you can consistently get enough people in the door those problems ultimately will not matter. High traffic will almost always lead to higher profits.

Tech in a box: How Dickey's uses big data to target marketing strategies

During "Tablets: When, Where, Why and How" at the ICX Summit in Chicago, Dickey's discussed its custom-developed business intelligence service called Smoke Stack that analyzes data to help the restaurant connect with customers and increase sales.

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NEWS


Free webinar offers insight on Which Wich CRM strategy

The live webinar will provide a rare opportunity to learn about customer relationship management from the business enterprise and gain unique insight on options and strategy.

Coca-Cola products available at Freebirds

Freebirds World Burrito will now serve Coca-Cola products in all its locations.

Last call: Nominations closing soon for Fast Casual Top 25 execs

The editors of FastCasual.com are accepting nominations recognizing the industry's most influential people. The deadline to nominate is Aug. 3

Orange Leaf customers to build s’mores sundaes

Orange Leaf Frozen Yogurt hopes to inspire thoughts of sharing stories around campfires while building s’mores with the introduction of Toasted Marshmallow frozen yogurt, according to a company press release. This new flavor will be featured in the more than 300 Orange Leaf locations from July 27 to Aug.

Paytronix launches platform to 'measure, improve loyalty campaign performance'

Paytronix Systems has unveiled the Paytronix Campaign Center, an enhancement to the Paytronix Rewards Platform that enables marketers to determine the effectiveness of their campaigns in five minutes or less.

Firehouse Subs to add mobile payment capability to app

Firehouse Subs customers will be able to order, purchase and pick up their food more quickly than ever thanks to the chain's use of MaterCard's MasterPass.

Tropical Smoothie opens 77 units this year, more to come

Tropical Smoothie Café has announced the signing of 77 franchise agreements in the first and second quarters of 2015, as the brand continues its aggressive, nationwide expansion

Is dog food the next menu trend?

The menu of one Washington D.C. Metro-area restaurant, Art and Soul, boasts some unusual items – Bowser Beer and a steak "good enough for a human."

Buffalo Wild Wings-backed PizzaRev launches hot sauce line

The Buffalo Wild Wings-backed build-your-own pizza shop features the signature sauces at its ‘Rev It Up’ counter where guests can choose from a variety of ingredients, including dry-aged parmesan cheese and Italian spice.

Freebirds feeding military families via loyalty points

Continuing its support of the United Service Organizations, Freebirds World Burrito is encouraging its guests to help U.S. military families by participating in its latest Burritos for Good campaign (#BurritosforGood) throughout the month of July.

Starbucks CEO: Q3 stands among most successful quarters in company history

Global comparable store sales increased 7 percent, driven by a 4 percent increase in traffic, and year-over-year comparable store customer transactions increased nearly 18 million in the U.S. and over 23 million globally.

Food trumps price point in QSRs, fast casuals

ZenMango has released the 2015 Leaky Bucket, a study pinpointing specific, actionable steps brands can take to reduce their "leak." The 2015 study measures why customers won't return to a brand.

Benseron IT acquires Restajet restaurant apps

Restajet apps are designed to enable restaurants to speed up the ordering process and improve the customer experience.

Bruster's enters South Korea with 10-unit development deal

Site selection for two locations is underway in Seoul and Busan. The first Bruster's will open in late 2015 or early 2016.

Houston couple enhances franchise deal with Maui Wow

A Houston husband and wife team and longtime franchisees now have the rights to open Maui Wowi Hawaiian Coffees and Smoothies units throughout the entire state of Texas.

Why Five Guys selected new POS solution

The burger chain decided to deploy PAR’s Brink POS software, EverServ POS terminals, Mobile Tablet 10s, along with the company's software delivery and maintenance services.

Wage victory leads to $15 an hour for New York restaurant workers

The wage increase will result in a more than 70 percent hike in workers' earnings, from the original $8.75 an hour.

Fast casual pizza expands across country

Residents of New York, California and Indiana will soon see fast casual pizza expand throughout their state with several openings expected through October.

HotSchedules launches restaurant inventory mobile app

Designed for independent and small regional restaurants, HotSchedules Count aims to help restaurants improve inventory accuracy, control foods costs, streamline ordering and eliminate the use of complex spreadsheets and paper-based processes.

Go Roma unveils new prototype

The fast casual Italian restaurant hopes to draw in new and old customers with a new look.

Chipotle: Revenue up, food costs down for Q2

Chipotle Mexican Grill reported during its Tuesday’s Q2 earnings call that its revenue increased 14.1 percent to $1.2 billion and that comparable restaurant sales increased 4.3 percent.

Pie Five expands to Indianapolis

Pie Five sets foot in Indiana and introduces its Oreo Cookies brownie.

Son of Rolling Stone to open BURGERFI in Europe

The fast casual chain has inked a deal with GROUND ROUND LIMITED to take the concept into the European market with its first location in central London.

Arizona’s Grabbagreen grabbing a piece of the Carolinas

Grabbagreen will expand its footprint into the eastern U.S. with a 34-store development agreement with Trindel Investments.

Subway, Chipotle generate most buzz in Q2

Buzz Score asks respondents, "If you've heard anything about the brand in the last two weeks, through advertising, news or word of mouth, was it positive or negative?"

LIVE Webinar: Managing customer relationships– what Which Wich learned on its search for the perfect CRM

Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.

Danny Meyer invests in Tender Greens

Danny Meyer's Union Square Hospitality Group has invested in Tender Greens, a farm-to-fork concept with 22 locations across California.

MAD Greens opens to record crowds in Arizona

Colorado-based MAD Greens began its national expansion last month with its first openings outside of its home state.

Johnny Rockets going to college

Continuing its focus on non-traditional venues, Johnny Rockets is targeting college and university campuses with its Express prototype, according to a company press release.

Uncle Maddio's launching 5 Pennsylvania units

Atlanta-based fast-casual pizza brand Uncle Maddio's Pizza Joint is expanding to two new locations this week, on pace to open a new unit every 10 days and meet its goal of 300 restaurants in five years.

Restaurant industry will dominate Turkey, Austria to 2019

Restaurants will remain the dominant channel in Turkey and Austria while the fastest-growing channel is expected to be travel for Turkey and the welfare and services sector in Austria.

Family team opens Burger 21 unit

Burger 21 to open second Georgia unit.

Homebase, Square partner to help restaurants solve scheduling challenges

Homebase, which provides free software for managing their hourly employees, has partnered with Square to help restaurant owners better mange their businesses.

Kneaders CFO takes over as president

Kneaders Bakery and Café's CFO is now also the chains' president.

Monster Cookie lands at Pie Five

Pie Five Pizza Co. has created the Monster Brownie featuring Oreo cookies sandwiched between chocolate brownie and chocolate chip cookie layers.

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