FEATURES


Online ordering provides the holy grail of customer-level data

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.

E-2 visa leads UK entrepreneur to California dream

Franchising is an ideal fit for many foreign entrepreneurs seeking to live and work in the US.

Infographic: Digital Signage: Drive-thru Technology for the Next Generation

This infographic explains why going digital is good for customers and great for restaurants.

Sponsored by: Panasonic

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Three ways restaurants can be smarter with local schools

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and value-oriented way to order their meals.

Infographic: 5 Lessons Learned From Recent Retail Data Breaches

Recent retail data breaches have put a spotlight on the frequency of these incidents. This infographic shows us the lessons learned and what you can do to protect yourself.

Sponsored by: Vendor Safe Technologies

What's ahead for Wingstop? Mobile payment

Wingstop is heavily invested in social media for engaging customers and driving sales. The next step: mobile payments.

A confluence of factors pushing digital signage into the mainstream [infographic]

Such technology decreases a customer's perceived wait time by up to 40 percent.

Allergen awareness: Why American brands should be watching the EU

The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.

'Failure is not an option' in CEO's cancer battle

Just as things started taking off for Chicken Salad Chick, President and CEO Kevin Brown was diagnosed with stage IV liver cancer. He's fighting back, and helping others.

Apple Pay explodes onto the scene

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

How to survive the protein craze

Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.

iPhone mobile payment option opens up opportunity for marketers

With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.

Panera ready for Apple Pay

Panera Bread will be among the first to accept Apple Pay when it rolls out in a few weeks.

A lesson for educational foodservice operators

How educational foodservice operators can gain a more transparent view of their costs and control of all purchasing cost factors.

What are Any’tizers, Tanglers, Frisnacks or Wrappetizers?

Restaurants can sell snacks at premium profit margins and can be more exciting for guests than the traditional core menu.

New Wild Wing Cafe CEO has deep roots in fast casual, QSR

Restaurant industry veteran Tom Lewison has been tapped to help Wild Wing Cafe take flight.

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NEWS


Garden Fresh Restaurant Corp. names two new senior executives

The senior executive additions are part of Garden Fresh's revitalization strategy for Souplantation and Sweet Tomatoes.

Five Guys in New Jersey and New York shaking things up

The brand's custom milkshake platform offers customers the chance to build their own by mixing flavor offerings – including bacon – into a vanilla base.

The Original Brooklyn Water Bagel Co. will offer a free coffee on Sept. 29

The Original Brooklyn Water Bagel Co. will offer a free hot or iced coffee to customers in celebration of National Coffee Day.

Jamba Juice launches cold-pressed juice line

Juices are preservative-free and processed without heat.

Hurricane Grill & Wings launches redesigned website

New site pays particular attention to the mobile user experience, the company says.

HuHot appoints new chief brand officer

Molly O'Shea has served as the chain's director of franchise development since 2005.

PAR launches PAR Tablet 10, PAR Tablet 8 accessories

New tablet features larger, 10-inch screen format.

New England Food Show's partnership with the NRA to begin in 2016

Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food Show will begin. The NEFS is the largest tradeshow of its kind in the Northeast, according to a news release.

Starbucks testing stout-flavored latte offering

The non-alcoholic offering gets its flavor from a syrup.

Project Pie plans New Jersey debut

Project Pie has signed a 9-unit franchise deal that will mark the brand’s debut in New Jersey. The new restaurants will be owned and operated by local company The Belvedere Group, which plans to open the first Project Pie location...

Heartland adds mobile and online ordering solution

Heartland Payment has introduced a mobile and online ordering solution for restaurants. The solution, called Heartland Mobile and Online Ordering, was released in partnership with ToGoTechnologies. "Restaurants are looking for a competitive mobile ordering solution that will match the functionality...

Strong same-store sales driving franchising interest, says Fazoli's

Fazoli's has marked its 17th straight month of same-store sales.

PAR Technology acquires restaurant POS software provider

PAR Technology Corporation has announced its acquisition of Brink Software Inc., a provider of cloud-based point-of-sale software for restaurants. The acquisition will give PAR Technology the ability to develop, deploy and service cloud technology solutions for quick-serve, fast casual and casual dining restaurants, according to a news release.

Elevation Burger CEO marks 5 months with growth plans, new menu items

The burger chain is adding units, menu items and leaders.

Restaurant organizations urging return to 40-hour full-time definition

Returning to a traditional 40-hour definition would benefit employees through more hours and income, say trade organizations.

Kitchen Innovation nominations now being accepted

The National Restaurant Association is now accepting applications for the 2015 Kitchen Innovations Awards – the program's 11th year. According to a news release, the KI Awards recognize foodservice equipment and technology advancements. Winners are demonstrated at the annual NRA Show in May in Chicago in the Kitchen Innovations Pavilion.

Bowl of Heaven signs multiunit Orange County deal

Bowl of Heaven continues SoCal growth with multiunit deal.

Starbucks redesigns Android app

Starbucks has redesigned its Android app, adding several new features.

Farmers Restaurants tap Agilysys Workforce Management

The four-unit chain will use WMx for scheduling, labor forecasting, hiring and more.

Jamba Juice opens on Penn State campus

Jamba Juice opened the campus location at the start of the fall semester.

Five Guys announces first Glasgow, Scotland location

Five Guys will also introduce the Coca-Cola Freestyle Machine to Scotland.

West Coast Franchise Expo coming to Anaheim

The International Franchise Association is sponsoring an expo for potential franchisees Oct. 23-25 at the Anaheim Convention Center.

Craft beer growth outpacing broader breweries industry growth

Craft beers are growing, and seasonal offerings are big drivers of growth.

Dinova lists top network restaurants for corporate dining

Corporate dining preferences lean strongly toward fast casual concepts, according to Dinova.

NEXTEP brings self-order kiosks to Chicago cafe

In a recent case study by food technology provider Nextep Systems, the company outlined the challenged it faced in working with SAVOR…Chicago to accommodate a large number of guests on a budget at Chicago's McCormick Place Convention Center.

Senators introduce NLRB Reform Act on heels of McDonald's ruling

Senator Minority Leader Mitch McConnell and Senator Lamar Alexander have introduced the National Labor Relations Board Act on the heels of the NLRB's decision ruling that McDonald's is culpable for wage theft accusations raised by its franchisee employees. In response,...

Digital cash platform now available at Canadian food truck business

British Columbia-based DougiedogDinerTruck has deployed nTrust, a digital cash platform that launched in Canada via Cloud Money. With the launch of nTrust's new mobile app on iTunes and Google Play, the Dougiedog food truck is now offering digital payment capabilities...

More restaurants adopting green practices

Research reveals that the majority of restaurants surveyed by the National Restaurant Association recycle, use compact fluorescent lighting and purchase recycled materials.

Seattle Seahawks become baristas-for-a-day to raise money for charity

Seahawks coach, players served up drinks to benefit a local Seattle charity.

Bruegger's Bagels adding Bagel Burgers nationwide

The bagel chain is strengthening is lunchtime daypart offerings with the addition of two burger bagels.

Saladworks serves up fall season salad option

Saladworks customers can win free salad for a year by posting pics of their favorite salad with the hashtag #ForkFresh.

Café Intermezzo opening up franchise markets in the Southeastern US

The upscale café is looking to expand its footprint into other major Southern cities through franchising.

Thinking small: Starbucks testing a 10-ounce Frappuccino

Starbucks is the latest restaurant to test the waters with smaller offerings for the budget and diet conscious customer.

Blaze Pizza announces a handful of new locations

Blaze Fast-Fire'd Pizza, today announced that it will soon be opening three new locations in the greater New York/New Jersey area. The company also announced it will open its 18th SoCal location Sept.

Total Merchant’s Groovv Register gets restaurant-specific upgrades

Total Merchant Services, a payments processing company, has released a restaurant version of Groovv Register designed to help independent restaurant owners. These enhancements include the ability to send orders to the kitchen printer, up to three levels of item modifiers...

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