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Features

Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

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CEO of Muscle Maker Grill pumped about growth

by Cherryh Cansler — Editor, FastCasual.com

A focus on healthy food and customer service has fueled the chain's growth.

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Restaurant Rescue: 4 tips for flipping a failing restaurant

If your establishment is struggling, despite a terrific location, exciting concept, appealing menu and outstanding quality of food and service, perhaps it’s…

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Responsive web design: Restaurants' No. 1 competitive advantage

Visitors want more from your mobile website. More than 50 percent of those surveyed said they feel annoyed when they visit a website that is not mobile…

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Schlotzsky's comeback story: The days of bankruptcy are long gone

by Cherryh Cansler — Editor, FastCasual.com

Schlotzsky's President Kelly Roddy discusses how the chain's rebranding helped to put it back on top.

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Boston Market exec goes 'Undercover' to study operations

The chain's chief brand officer discusses her appearance on "Undercover Boss" and the restaurant's recent rebranding efforts.

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Digital commerce takes on Super Bowl

While this age of digital commerce shows incredible promise, restaurants must make sure that they are truly going digital in the right way.

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Demand for chicken wings flying high on Super Bowl Sunday

Americans will eat more than 1.23 billion wing portions during Super Bowl weekend.

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Smashburger debuts restaurant makeover

The chain celebrated its 200th opening this month by debuting a new interior design.

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McAlister's Frank Paci planning for growth in 2013

by Cherryh Cansler — Editor, FastCasual.com

High-quality food and service have propelled the brand's growth.

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Disrupting restaurant operations: Why ShiftNote could explode in 2013

New tech may help restaurant managers communicate better with their staff.

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Long Range exec: Why technology is a differentiator in fast casual segment

Successful restaurants are using new technologies, including Table Tracker, to differentiate themselves within the Fast Casual industry.

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Healthy menu innovations trump diet fads

Dietary preferences, like gluten-free and vegan, and diet programs, like Paleo and Weight Watchers, have inspired restaurants to offer healthier options.

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PayPal brings digital wallet to NCR's restaurant merchants

This deal is of particular importance for PayPal because of the scope of NCR's point-of-sale footprint across the restaurant industry.

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How distributed marketing will expand brand presence

With a distributed marketing model, the local restaurateur has access to designs created by corporate marketers, and have a greater ability to customize…

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Brazilian concept leaving mark on U.S.

by Cherryh Cansler — Editor, FastCasual.com

A Giraffas executive describes the chain's strategy for taking on America.

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Starbucks resuable cups: A redemption story

The Seattle-based coffee chain has introduced reusable cups, but it may be a challenge to get customers to remember to bring the cups back into the store.

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Why 'health casual' is gaining traction overseas

The demand for a tasty, health-conscious concept is very high in the Middle East.

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The right prescription: Mobile payments go digital (commentary)

Mobile payments, like all new technologies, "need to be more like painkillers (must-haves), than vitamins (nice-to-haves)."

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Restaurants surveyed for 2013 food trend predictions

Vegetables are expected to take on a starring role for a change.

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