Improving hiring through social platforms

Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a…

How employees, franchisees can innovate to keep brands relevant

Creating more connections with managers, employees and franchise owners who work with customers on a regular basis will inject new perspective into the…

Tips on optimizing your online menu

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.  

3 fast casuals selling the Middle East

by Cherryh Cansler — Editor, FastCasual.com

The Middle Eastern market is ripe for American fast casual brands.

Mama Fu's rolls out Digital DNA menu boards

Menu boards will help keep the brand's contemporary look.

Commentary: What's your mobile wallet recipe?

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

34 ways to fail with a poorly written franchise agreement

by Cherryh Cansler — Editor, FastCasual.com

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Food trucks: Full speed ahead or already yielding?

Industry experts debate the staying power of the restaurants on wheels.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

NRA proposing changes to E-Verify to better suit small restaurant owners

by Cherryh Cansler — Editor, FastCasual.com

Employers can rely on E-Verify to help them comply with the law.

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Focus on delivery, social media contributes to Naked Pizza Middle East success

by Cherryh Cansler — Editor, FastCasual.com

The brand's Middle East and India developer chats about the chain's international success.

How to succeed in franchising by 'really' trying

by Cherryh Cansler — Editor, FastCasual.com

The franchisee/franchisor relationship must be as serious as a marriage.

Good news: Restaurant sales, unit growth, financing up

Total unit growth for the Top 100 restaurant chains was 1.8 percent in 2012, the highest since 2007.

Boston fast casual determined to keep 'farm-to-table' food while franchising

Contrary to popular belief, two restaurateurs say it's not too expensive or difficult to franchise a concept that only serves locally sourced food.

McDonald's Middle East teaches restaurant franchisees how to succeed internationally

by Cherryh Cansler — Editor, FastCasual.com

In order to succeed internationally, American brands must learn to control their supply chain, choose the correct real estate and develop strong franchisees.

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Commentary: Being a restaurant manager is tough enough (in memory of Boston's Krystle Campbell)

Krystle Campbell, age 29, was reportedly a gregarious, gracious and well-liked person who managed a restaurant near Boston.

Pie Five CEO: Fast casual pizza 'solves a problem for consumers'

by Alicia Kelso — Editor, QSRWeb.com

Exec's intention is to become the "leading, preeminent fast casual brand in the pizza space."

Fast casuals looking to QSRs to improve to-go options

By Emily Tod, Insights Project Coordinator at FoodIQ