NoshList CEO: 'Mobile is about to change everything about restaurants'

by Alicia Kelso — Editor, QSRWeb.com

Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.

Restaurant execs: Social media requires response, risk taking

by Alicia Kelso — Editor, QSRWeb.com

While likes and followers are important, the key metric is if something is shared.

How to choose the right mobile marketing platform

by Cherryh Cansler — Editor, FastCasual.com

Mobile marketing execs explain why their platforms are the best option to run your loyalty programs.

Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

NRA Show '13: Energy-efficient equipment proves its ROI

by Alicia Kelso — Editor, QSRWeb.com

Time-saving, energy-saving and data-mining are the big equipment stars this year.

NRA Show '13: A handful of menu trends emerge

by Alicia Kelso — Editor, QSRWeb.com

Gluten free, Greek yogurt, beverages and children's nutrition are just some of the show highlights from the food side.

From the NRA Show floor: Optimism and investment

by Alicia Kelso — Editor, QSRWeb.com

Mobile, digital signage solutions on trend as the technology pavilion continues to grow.

How to win the Loyalty Marathon

To achieve strong results when running a marathon or building a loyalty program, you have to be patient, willing to stick to your plan and trust your training.

Bread carriers help operators stand out in the crowded sandwich space

Away-from-home sandwich purchases are up because of consumer demand for lower prices, more variety, fresher and healthier items and flexible portions.

4 ways for restaurants to cash in on tourism

Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short…

12 ways energy savings can improve profitability

Cutting $500 a month in energy expenses adds adds an additional profit of $6,000 per annum.

Improving hiring through social platforms

Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a…

How employees, franchisees can innovate to keep brands relevant

Creating more connections with managers, employees and franchise owners who work with customers on a regular basis will inject new perspective into the…

Tips on optimizing your online menu

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.  

3 fast casuals selling the Middle East

by Cherryh Cansler — Editor, FastCasual.com

The Middle Eastern market is ripe for American fast casual brands.

Mama Fu's rolls out Digital DNA menu boards

Menu boards will help keep the brand's contemporary look.

Commentary: What's your mobile wallet recipe?

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

34 ways to fail with a poorly written franchise agreement

by Cherryh Cansler — Editor, FastCasual.com

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Food trucks: Full speed ahead or already yielding?

Industry experts debate the staying power of the restaurants on wheels.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.