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Features

Lobster clawing its way onto fast casual menus

by Cherryh Cansler — Editor, FastCasual.com

Lobster is quickly clawing its way onto limited-service menus as its appearance has doubled over the past 12 months.

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Franchising focus: Zoup! CEO talks sales-surge strategy

by Cherryh Cansler — Editor, FastCasual.com

Zoup! CEO Eric Ersher gives an inside look at what it takes to run a successful fast casual franchise.

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Will restaurants work to meet new dietary guidelines?

by Travis Wagoner — Editor, Networld Media Group

There's a new food sheriff in town in the form of the federal government's new dietary guidelines, but many restaurants aren't going to find it difficult to…

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Panera exec: Payment, mobile innovations achieving major success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera's still full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

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4 tips to develop leaders in a high-turnover industry

At over 100-percent turnover, it is no wonder that many quick serve restaurants have not established leadership-development programs. Yet, by creating an…

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sweetgreen's tech team focused on 'Innovation, impact, sustainability' to design mobile app

The chain recently launched a mobile app with seamless integration and single sign-on for mobile ordering, mobile payment and a rewards program.

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7 tips for running an awesome online ad campaign

Today’s most powerful marketing tool for reaching this "instant gratification" audience is online advertising.

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5 strategies to reassure consumers about food safety

Consumers now hold restaurants to higher standards than ever, forcing brands to reassure them about the safety of their food.

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How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, but the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

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5 ways to boost the fast casual mobile experience

The most successful fast casual establishments are leveraging mobile technology to forge stronger relationships with their customers.

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How fans create a comfortable, more profitable restaurant

Overhead fans are an effective way to distribute both air-conditioned and heated air. Using fans to mix the air creates consistent temperatures throughout the…

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8 things no one tells you about protecting your brand's identity

Restaurant owners invest in developing a distinctive name, logo, color scheme, and marketing model but often miss eight crucial aspects of branding.

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6 ways to attract millennials to your restaurant

Attracting this picky generation now — before the stubbornness of old age sets in — is crucial.

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5 ways to get the most out of your supply chain

Having the time and infrastructure to focus on 100 percent of what you purchase could be the difference between a good food product and small savings to a…

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Restaurants striving to offer healthy options to kids

About 150 restaurant brands ranging from Noodles & Company to Outback Steakhouse to Sonic, use the Kids LiveWell guidelines across 42,000 locations nationwide.

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The changing franchise landscape: Why Incorporation matters more than ever

It is more important than ever for franchisees and franchisors to work together and remain a united front. There are many ways to achieve this, of course, but…

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3 changes to PCI mandate that restaurateurs don't understand

Three changes to the PCI DSS mandate have already had dramatic effects on a number of business owners and vendors.

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Fast-food breakfast is 'top food story' of the year

by Travis Wagoner — Editor, Networld Media Group

Three of this year's top-10 stories revolved around the fast food industry: Domino's new emoji ordering option ranked as No. 7 and the availability of alcohol…

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How 3 restaurants tackled holiday hiring

by Cherryh Cansler — Editor, FastCasual.com

Execs of Doc Popcorn, Kono Pizza and Maui Wowi share their strategies when it comes to hiring seasonal help.

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Get with the compliance program: A 4-step, mobile process

Formalizing a process isn’t about adding an extra step to bog employees down, it’s about creating a proof point to measure compliance with assorted regulations.

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