5 things to consider before measuring customer behavior via mobile

Mobile interaction allows consumers to engage more naturally at times that are comfortable and appropriate for them and to share their experiences with others…

Starbucks, loyalty experts defend changes to rewards program

by Cherryh Cansler — Editor, FastCasual.com

Many Starbucks fans are angry about the changes and sharing their rage via Twitter, but loyalty platform experts agree that the move was smart for the coffee…

5 considerations before going green

Before you make the leap to a greener restaurant, here are five important things you should know.

Franchising Focus: Why Smiling Moose Rocky Mountain Deli is overhauling brand identity

by Cherryh Cansler — Editor, FastCasual.com

To reach its growth goal of 100 units by 2020, Smiling Moose Rocky Mountain Deli is embarking on a complete brand overhaul, including a major menu update and a…

3 dont's when it comes to your restaurant design

Within the competitive and seemingly bottomless fast casual market, entrepreneurs are increasingly finding that the basic template design no longer yields the…

5 Tips to turn BoH staff into customer-experience superheroes

Use these tips to transform your back-of-house staff into customer-experience superheroes — cape optional.

Putting the Pedal to the Metal: 13 tips for accelerating franchise growth

Growth doesn't come overnight or by magic; brands must consider a variety of issues in order to find success.

4 new ways to use beacon technology in your restaurant

You can begin deploying beacons by using them to send marketing messages, such as special deals and coupons, to customers, but do you know about these…

Restaurants wooing customers on Valentine's Day

by Cherryh Cansler — Editor, FastCasual.com

Restaurant brands are trying to entice lovers on Valentine’s Day to show them a little love.

Hispanics play huge role in Super Bowl online pizza orders

Super Bowl Sunday is the biggest day for online pizza ordering across the U.S., and Hispanics are a big part of it.

Lent: Boom or bust?

by Travis Wagoner — Editor, Networld Media Group

So what's a restaurant owner to do when a significant portion of the eating public will be abstaining from meat on Ash Wednesday and Lenten Fridays? Prepare.

What is your restaurant's carbon footprint?

Countries and companies across the globe are making climate change high on their agenda.

How to deal with renovations, construction

Before completing any renovations or repairs to the property yourself, it’s vital for restaurateurs to understand that landlords often reserve the right to…

Now trending: 10 ways the smoothie is evolving in 2016

by Cherryh Cansler — Editor, FastCasual.com

The smoothie has evolved — again.

Researcher: Loyalty platforms a must for millennials

by Cherryh Cansler — Editor, FastCasual.com

Though monetary value is crucial, millennials can incentivized to maintain loyalty participation through other means.

Lobster clawing its way onto fast casual menus

by Cherryh Cansler — Editor, FastCasual.com

Lobster is quickly clawing its way onto limited-service menus as its appearance has doubled over the past 12 months.

Franchising focus: Zoup! CEO talks sales-surge strategy

by Cherryh Cansler — Editor, FastCasual.com

Zoup! CEO Eric Ersher gives an inside look at what it takes to run a successful fast casual franchise.

Will restaurants work to meet new dietary guidelines?

by Travis Wagoner — Editor, Networld Media Group

There's a new food sheriff in town in the form of the federal government's new dietary guidelines, but many restaurants aren't going to find it difficult to…

Panera exec: Payment, mobile innovations achieving major success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera's still full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

4 tips to develop leaders in a high-turnover industry

At over 100-percent turnover, it is no wonder that many quick serve restaurants have not established leadership-development programs. Yet, by creating an…