Features
Kitchen design and technology: 5 ways to improve foodservice operations
by Travis Wagoner — Editor, Networld Media Group
A successful foodservice operation must incorporate three elements: food, people and equipment.
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How Smashburger, Billy Sims BBQ, East Coast Wings get franchisees to be social
by Travis Wagoner — Editor, Networld Media Group
Marketers have been touting the benefits of digital marketing for years, but motivating franchisees to carve out time to learn the ropes can be difficult.
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At the Summit: Are you embracing the Internet of Things in your franchise?
by Travis Wagoner — Editor, Networld Media Group
Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?
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Who's winning the fast casual pizza game?
by Travis Wagoner — Editor, Networld Media Group
The fast casual pizzeria craze shows no signs of ebbing.
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Restaurant, retail customer experience leaders headline ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…
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LeBron 'Ron' James working at Blaze Pizza?
by Travis Wagoner — Editor, Networld Media Group
Meet the newest Blaze Pizza employee, "Ron."
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At the Summit: How to create a franchise-friendly supply chain
by Travis Wagoner — Editor, Networld Media Group
The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.
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Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps
by Travis Wagoner — Editor, Networld Media Group
The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…
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4 things you don't know about the ACA (but should)
The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…
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Why millennials make valuable franchise partners
by Cherryh Cansler — Editor, FastCasual.com
Millennials have ignited rapid change in the industry and view franchising differently than the previous generation of business owners.
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Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'
by Travis Wagoner — Editor, Networld Media Group
Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…
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Why investing in 'corporate governance' is key to restaurant survival
This will involve investing in legal counsel to prepare documents governing the relationships between your company's officers, directors, and shareholders…
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52 billion reasons fast casuals are upgrading catering programs
by Cherryh Cansler — Editor, FastCasual.com
Off-premise catering in 2015 hit $52.3 billion, a 20 percent increase over 2011.
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Why restaurants should embrace 'Fail-Fast' methodology
by Tal Zvi Nathanel — US CEO, MyCheck
"When restaurants try something new, they aren’t looking to fail, they are looking to adapt or evolve. Fail fast is evolving, taking risks, and recognizing…
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Infographic: Are you using Instagram to attract millennials?
Of Instagram's 40 million monthly users, 90 percent are millennials.
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Enough of the 'why' on employee engagement, give me some 'how'
Creating engagement doesn’t need to be abstract, however, because the basics of engaging a workforce are commonly recognized business principles.
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Starbucks urges citizens to reflect, make good choices
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Starbucks take full page ads in top newspapers to urge citizens to achieve balance between profitability and social impact.
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How Cafe Rio's 'chief people officer' recruits, retains top employees
by Cherryh Cansler — Editor, FastCasual.com
CPO Andy Hooper chats about how the recipe for the chain's success is more than just serving burritos and making money. Hint: It's about giving employees a…
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Franchising Focus: HuHot is still family owned, growing strong
by Cherryh Cansler — Editor, FastCasual.com
The business has grown to nearly 60 units partly because every decision is made with the franchisees, said Laura Sporrer, director of franchise development.
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Infographic: March Madness fans go mad for gluten-free options
To see how gluten-free options are taking over at arenas, check out this infographic designed by Maui Wowi.
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