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Features

Why investing in 'corporate governance' is key to restaurant survival

This will involve investing in legal counsel to prepare documents governing the relationships between your company's officers, directors, and shareholders…

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52 billion reasons fast casuals are upgrading catering programs

by Cherryh Cansler — Editor, FastCasual.com

Off-premise catering in 2015 hit $52.3 billion, a 20 percent increase over 2011.

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Why restaurants should embrace 'Fail-Fast' methodology

by Tal Zvi Nathanel — US CEO, MyCheck

"When restaurants try something new, they aren’t looking to fail, they are looking to adapt or evolve. Fail fast is evolving, taking risks, and recognizing…

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Infographic: Are you using Instagram to attract millennials?

Of Instagram's 40 million monthly users, 90 percent are millennials.

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Enough of the 'why' on employee engagement, give me some 'how'

Creating engagement doesn’t need to be abstract, however, because the basics of engaging a workforce are commonly recognized business principles.

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Starbucks urges citizens to reflect, make good choices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Starbucks take full page ads in top newspapers to urge citizens to achieve balance between profitability and social impact.

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How Cafe Rio's 'chief people officer' recruits, retains top employees

by Cherryh Cansler — Editor, FastCasual.com

CPO Andy Hooper chats about how the recipe for the chain's success is more than just serving burritos and making money. Hint: It's about giving employees a…

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Franchising Focus: HuHot is still family owned, growing strong

by Cherryh Cansler — Editor, FastCasual.com

The business has grown to nearly 60 units partly because every decision is made with the franchisees, said Laura Sporrer, director of franchise development.

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Infographic: March Madness fans go mad for gluten-free options

To see how gluten-free options are taking over at arenas, check out this infographic designed by Maui Wowi.

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Caging your losses: How controlling loss can offset costs of using cage-free eggs

While restaurant owners and operators can try to pass price increases to customers, recent media reports suggest that although consumers are willing to pay…

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Chipotle 'Not dialing back food-safety efforts'

by Cherryh Cansler — Editor, FastCasual.com

Chipotle's Chris Arnold said the chain is not dialing back food-safety efforts.

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Pizza restaurants celebrating 'National Pi Day'

by Travis Wagoner — Editor, Networld Media Group

March 14 might be best known as the annual celebration of everyone's favorite mathematical constant, but it's an important day for pizza lovers, too.

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Restaurants 'wearing the green' on St. Patrick's Day

by Travis Wagoner — Editor, Networld Media Group

St. Patrick's Day translates into a huge marketing opportunity for restaurant operators.

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Pei Wei CMO opens up about chain's growth spurt

by Cherryh Cansler — Editor, FastCasual.com

Fueling the growth is a new loyalty campaign, a more customizable menu, a localized restaurant marketing program and a refresh of some of the chain's older…

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Restaurant Analytics: Making fast casual brands grow even faster

Today, it's both possible and essential to get outside, unbiased, data-driven information about the present and future of your business.

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5 ways customers judge your brand

Expert describes five ways customers are judging your fast casual brand.

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NYC surpassing salt ruling?

by Wade Winters — V.P. Supply Chain, Consolidated Concepts

Although chain restaurants in New York City are required to put a saltshaker icon on menu items that contain more than 2,300 milligrams of sodium, a Manhattan…

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5 mistakes you're making with your loyalty platform

By carefully vetting loyalty strategies and course correcting to improve results, fast casuals can effectively interact with customers and create experiences…

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Restaurants celebrating Leap Year with offers for 'Leap Day' babies

by Travis Wagoner — Editor, Networld Media Group

Restaurants are celebrating Leap Year this year with offers for "Leap Day" babies, those born on Feb. 29.

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How 2 fast casuals mastered training to enhance customer experience

by Cherryh Cansler — Editor, FastCasual.com

Training can range from a couple hundred dollars to several thousand annually per employee based on the type of restaurant, location and management style of…

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