White Papers, Case Studies & Webinars


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Are Cloud and IoT Environments Allowing Cybercriminals to Infiltrate Networks? | Data Breaches | Security | Payments | POS

Are Cloud and IoT Environments Allowing Cybercriminals to Infiltrate Networks? | Data Breaches | Security | Payments | POS

While the expanding range of Internet-of-Things (IoT) enabled devices and cloud services is meeting consumer demand, are these technologies creating undefended gaps in security for cybercriminals to exploit? This infographic looks at whether this is a real concern.

Type: Infographic

Sponsor: TNS, Inc.


DK Sushi Uses Toast Kiosks to Deliver a Seamless Quick Service Guest Experience

DK Sushi Uses Toast Kiosks to Deliver a Seamless Quick Service Guest Experience

See how DK Sushi and others are increasing Average Order Value by 10%. DK Sushi focuses on creating non-conventional kiosk-only quick service concept to appeal to the high-tech students on the University of Pennsylvania campus.

Type: Case Study

Sponsor: Toast, Inc.


How to Maintain Brand Consistency While Growing Your Restaurant

How to Maintain Brand Consistency While Growing Your Restaurant

Using the right technology can help increase your overall brand consistency when growing your restaurant. Your brand is what your customers associate your restaurant with: your reputation, your habits, and the various elements that make up your brand and make you recognizable no matter what store your customers visit. Get the guide now!

Type: eBook

Sponsor: PlayerLync


How Flatbread Differentiates Pizza and Beer by Ensuring the Customer Experience with Mystery Shopping

How Flatbread Differentiates Pizza and Beer by Ensuring the Customer Experience with Mystery Shopping

Flatbread has worked with 360 Intel to ensure the customer experience through mystery shopping.  

Type: Case Study

Sponsor: 360 Intel


How to Make Perfect Mashed Idaho® Potatoes

How to Make Perfect Mashed Idaho® Potatoes

This downloadable wall poster from the Idaho Potato Commission provides tips and suggestions for making perfect Idaho® potatoes.

Type: Infographic

Sponsor: Idaho Potato Commission


Vital Insights into Biometric Payments Adoption | POS | PayTech | Biometrics | Fingerprint | Security | Technology

Vital Insights into Biometric Payments Adoption | POS | PayTech | Biometrics | Fingerprint | Security | Technology

Biometric payments are poised for significant growth, but substantial consumer security concerns could put its future at risk, according to a new report from TNS. Discover that 15% of adults have made a biometric payment in the last year, including a quarter of 18-24 year olds, and many other vital insights by downloading your copy.

Type: Special Report

Sponsor: TNS, Inc.


Gusto’s 9 Must-Have Pos Features

Gusto’s 9 Must-Have Pos Features

Growing a Fast Casual or Quick Service restaurant chain is harder than ever - Gusto delivers the POS features you need to succeed.

Type: Guide

Sponsor: Gusto POS


Connecting to the Power of VEN-U Sensor

Connecting to the Power of VEN-U Sensor

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

Type: White Paper

Sponsor: Long Range Systems


Infographic Highlights Data Breach Variance Between Countries | POS | Security | Compromise | Retail | Trends

Infographic Highlights Data Breach Variance Between Countries | POS | Security | Compromise | Retail | Trends

86% of all data breaches occurred in North America according to new reports with 42% of compromises to the POS environment. Download our infographic to find out more about the latest patterns emerging and the European and Asia Pacific hotspots. These insights could prove extremely useful to your strategic planning.

Type: Infographic

Sponsor: TNS, Inc.


The Fact, Fiction and Future of Blockchain with FoodLogiQ

The Fact, Fiction and Future of Blockchain with FoodLogiQ

In this e-book we explore how FoodLogiQ, the leading SaaS provider of traceability, food safety and supply chain transparency solutions, is taking the lead with Blockchain exploration and what Blockchain looks like in the food industry today.

Type: eBook

Sponsor: FoodLogiQ


Using Mobile Technology to Attract New Customers

Using Mobile Technology to Attract New Customers

Many quick-serves today are using mobile technology to attract new customers and increase average order size. The return on investment for those brands willing to invest in mobile is undeniable.

Type: White Paper

Sponsor: ShopAdvisor


A ‘Best-of-Breed’ Approach to Selecting Digital Engagement Technology

A ‘Best-of-Breed’ Approach to Selecting Digital Engagement Technology

Working with a single vendor for a self-ordering solution may seem simpler on the surface, but a deployer may be short-changing themselves by doing so.

Type: White Paper

Sponsor: ADUSA, Inc.


6 Key Rules to Unlock Your Modern Training Program

6 Key Rules to Unlock Your Modern Training Program

Technology advances have enabled organizations to not just improve their learning programs, but integrate them into a larger organizational strategy. These advances have become invaluable. To make sure your organization follows the same patterns, consider these 6 key rules to modernize your employee training program.

Type: eBook

Sponsor: PlayerLync


5 Key Techniques for Boosting Restaurant Check Averages

5 Key Techniques for Boosting Restaurant Check Averages

Determining when you are losing valuable income from existing guests and taking proactive measures to recoup that revenue is essential to surviving in today’s challenging marketplace.

Type: White Paper

Sponsor: Custom Culinary


Survey Helps Industry Understand Consumer Desire for Biometric Payments | POS | Retail | Quick Service | Mobile

Survey Helps Industry Understand Consumer Desire for Biometric Payments | POS | Retail | Quick Service | Mobile

An easy-to-read, quick and informative infographic which shares the interesting findings of a survey into customer attitudes to biometric payments. Learn how adoption varies between different age groups and genders, which countries are most keen and whether customers prefer payment by fingerprint, iris scanning or facial recognition.

Type: Infographic

Sponsor: TNS, Inc.


The ABCs of Restaurant Customer Relationship Management

The ABCs of Restaurant Customer Relationship Management

A CRM solution helps you focus on your organization’s relationships with individuals and improves interactions including winning their business, retaining their business, and providing support and additional services throughout the relationship. Download Revel Systems guide to CRM. 

Type: White Paper

Sponsor: Revel Systems


Pour On The Profits With Modern Technology

Pour On The Profits With Modern Technology

Teddy opened restaurant and bar, Edwin Mills by Equator, in 2005 in Old Town Pasadena. Teddy sought out to conquer excellence in ambiance, service, and food. And his prior Point of Sale was holding him back in achieving his business goals. 

Type: Case Study

Sponsor: Revel Systems


How to Plan and Measure the Success of a Kiosk Deployment

How to Plan and Measure the Success of a Kiosk Deployment

It’s very easy to get into the specifics of hardware and software capabilities and miss the big picture. This white paper contains key project planning tips to ensure that any kiosk project's goals can be met.

Type: White Paper

Sponsor: ZIVELO LLC


SD-WAN in (Relatively) Plain English

SD-WAN in (Relatively) Plain English

SD-WAN is converging with LTE to offer an all-around network solution for growing businesses. What does SD-WAN with LTE entail, and how can it help?

Type: White Paper

Sponsor: Cradlepoint


The Evolution of Nontraditional Dining

The Evolution of Nontraditional Dining

Supermarkets, convenience stores, retail centers and food halls are starting to take a bite out of the restaurant industry. Here’s what operators need to know to succeed in this environment.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Top 3 Things to Consider Before Choosing a Kiosk

Top 3 Things to Consider Before Choosing a Kiosk

While kiosks can be the perfect solution for some restaurants, there are many factors to consider.

Type: White Paper

Sponsor: Gusto POS


Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

As data breaches continue to occur, are criminals keeping to tried and tested means or adapting to new opportunities? This new infographic from TNS looks at the latest trends in data breaches. Download your copy now.

Type: Infographic

Sponsor: TNS, Inc.


Measuring the ROI and Staying Power of a Self-Order Kiosk Restaurant Deployment

Measuring the ROI and Staying Power of a Self-Order Kiosk Restaurant Deployment

Many major QSR’s have adopted self-service kiosk technology, but it’s difficult to know how to deploy, which products to deploy, the impact to restaurant operations, and to understand the Return on Investment and ancillary benefits.

Type: White Paper

Sponsor: ZIVELO LLC


The Present-Day Kiosk and Its Benefit to Today's Consumer

The Present-Day Kiosk and Its Benefit to Today's Consumer

Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


How to Help Unseasoned Managers Make Seasoned Decisions

How to Help Unseasoned Managers Make Seasoned Decisions

Hiring and training new restaurant managers can cost thousands of dollars. Learn about tools that help them succeed and stay at their jobs.

Type: White Paper

Sponsor: HotSchedules


The Software for Digital Menu Boards

The Software for Digital Menu Boards

ADUSA makes it more Straightforward and Cost-Effective to offer an exceptional and informed Guest Experience.

Type: White Paper

Sponsor: ADUSA, Inc.


[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

[WEBINAR] Online Brand Makeover: Winning the Restaurant Delivery Race

In this webinar, Speedline Solutions digs into the online side of your restaurant business and maps a strategy to engage your customers, increase loyalty, and win more delivery business online. Download now!

Type: Webinar

Sponsor: SpeedLine POS


How Kung Fu Tea Captures 2x More Customers per Week Than Their Competitors

How Kung Fu Tea Captures 2x More Customers per Week Than Their Competitors

With their LevelUp-powered digital engagement platform, Kung Fu Tea drives traffic and sales by personalizing the guest journey, rewarding loyal customers, and engaging new fans.

Type: Case Study

Sponsor: LevelUp


The Strategy Guide to Boosting L&D in 2018: Dining Edition

The Strategy Guide to Boosting L&D in 2018: Dining Edition

In order to roll out new projects and menu items successfully, operations teams must partner with their L&D teams to ensure they deliver effective training. Check out this strategy guide to make sure your team is matching the needs of the modern learner.

Type: Guide

Sponsor: Inkling


How to Guarantee Flawless Execution for Successful LTOs

How to Guarantee Flawless Execution for Successful LTOs

With limited time offers (LTOs) gaining popularity, it is vital that restaurants ensure consistent delivery across all of their locations. Dive into this eBook and discover the three keys to a successful LTO launch.

Type: eBook

Sponsor: Inkling


Taco Bell Case Study

Taco Bell Case Study

Learn how Taco Bell implemented mobile-ready training guides with Inkling and saw a 5% increase in Customer Satisfaction (CSAT) levels while saving $2 million in printing and shipping costs.

Type: Case Study

Sponsor: Inkling


McDonald's Case Study

McDonald's Case Study

Learn how McDonald's transformed their backroom learning experience with Inkling, resulting in an estimated $30 million savings in labor costs annually.

Type: Case Study

Sponsor: Inkling


5 Things Every Hospitality Business Owner Should Consider in the Tax Reform Law

5 Things Every Hospitality Business Owner Should Consider in the Tax Reform Law

The new tax law contains some of the biggest changes we’ve seen in tax policy in the last 30 years. Some of the changes will be beneficial to your business and some will not. Our goal is to help you sort them out to maximize the benefits to your business and plan for the changes.

Type: White Paper

Sponsor: Scott and Company LLC


Brown Bag Seafood Co. Case Study

Brown Bag Seafood Co. Case Study

With ambitious plans for the future, Brown Bag Seafood Co. is taking a systems and data-driven approach to growth.

Type: Case Study

Sponsor: Gusto POS


Heine Brothers' Case Study

Heine Brothers' Case Study

How Heine Brothers' uses Gusto's technology to stay competitive

Type: Case Study

Sponsor: Gusto POS


Five Trends Impacting Fast Casual and Quick Service Restaurants

Five Trends Impacting Fast Casual and Quick Service Restaurants

Increased use of technology in the retail space has seeped into the world of restaurants and completely altered how fast casual and quick service chains operate today.

Type: White Paper

Sponsor: Gusto POS


Pret A Manger Hits 90-Day Customer Acquisition Goal in 36 Days with LevelUp

Pret A Manger Hits 90-Day Customer Acquisition Goal in 36 Days with LevelUp

Discover how Pret A Manger increased orders per store, guest frequency and customer acquisition with the launch of their new LevelUp-powered app and digital engagement program.  

Type: Case Study

Sponsor: LevelUp


User Data - Your Restaurant's Secret Weapon

User Data - Your Restaurant's Secret Weapon

Learn why data is essential to your restaurant's customer engagement program and how to make it work for you.

Type: eBook

Sponsor: LevelUp


How To Pick a Digital Solution Partner for Your Brand

How To Pick a Digital Solution Partner for Your Brand

Understand the key criteria you should consider when choosing a partner to launch your restaurant digital engagement program.

Type: eBook

Sponsor: LevelUp


[WEBINAR] Combating rising operating costs in a tight labor market

[WEBINAR] Combating rising operating costs in a tight labor market

In this webinar, hear from HotSchedules, for an in depth discussion of how a labor management platform can help you stay competitive by optimizing your labor costs and helping you to become the employer of choice. Download now!

Type: Webinar

Sponsor: HotSchedules


Potato Storage & Handling Tips

Potato Storage & Handling Tips

This downloadable wall poster from the Idaho Potato Commission provides tips and suggestions for storing and handling Idaho® potatoes. Potatoes are more delicate than they appear!

Type: Infographic

Sponsor: Idaho Potato Commission


How Brixens Is Increasing Revenue 10% Week Over Week with Toast POS System

How Brixens Is Increasing Revenue 10% Week Over Week with Toast POS System

In the heart of Albuquerque lives an up and coming restaurant whose every detail is catered to delivering an excellent customer experience.

Type: Case Study

Sponsor: Toast, Inc.


Who is Driving Adoption of Card Payments at Unattended Terminals? | New Report | Mobile | Wearables | Digital Wallets | Trends | Survey

Who is Driving Adoption of Card Payments at Unattended Terminals? | New Report | Mobile | Wearables | Digital Wallets | Trends | Survey

70% of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or digital wallets at these locations. Download our new report, which highlights the key findings of an independent survey TNS commissioned into non-cash payments at unattended terminals.

Type: Special Report

Sponsor: TNS, Inc.


[WEBINAR] How QSRs can win customers by examining Olive Garden's guest strategy

[WEBINAR] How QSRs can win customers by examining Olive Garden's guest strategy

In this webinar, Paytronix explores how Olive Garden’s adjustment in guest engagement strategy earned customer loyalty and how others can do the same. Download now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


Incorporating An Omni-Channel Experience In Your Restaurant

Incorporating An Omni-Channel Experience In Your Restaurant

Before your restaurant guests even walk through your doors, ensure smooth sailing with every aspect of their purchasing and ordering process by implementing an omni-channel payments experience. 

Type: White Paper

Sponsor: Appetize Technologies Inc.


Thinking Beyond Cable To Create Value with Your Dining Room TV

Thinking Beyond Cable To Create Value with Your Dining Room TV

Introducing a platform that can lead to increased engagement, entertainment, and revenue opportunities.

Type: White Paper

Sponsor: UPshow


Consumers Welcome New FinTech Payment Options at Unattended Terminals | Wearables | Digital Wallets | Mobile | Kiosk | Vending

Consumers Welcome New FinTech Payment Options at Unattended Terminals | Wearables | Digital Wallets | Mobile | Kiosk | Vending

A new survey commissioned by Transaction Network Services explores attitudes among US, UK and Australian adults to the use of new technology when making payments at unattended terminals. Find out how many use wearables and digital wallets at unattended POS terminals, such as kiosks, vending machines, meters and more.

Type: Infographic

Sponsor: TNS, Inc.


Why Your Mystery Shopper Program is Falling Short

Why Your Mystery Shopper Program is Falling Short

There are a host of mystery shopper providers in the marketplace. If yours isn’t delivering the results you’re hoping for, maybe it’s time for a change.

Type: White Paper

Sponsor: 360 Intel


ZIVELO: Screen Size Matters!

ZIVELO: Screen Size Matters!

With larger, high-quality screens, customers engage more, creating an immersive sales experience. This leads to ordering higher-margin products and larger ticket sizes.

Type: Infographic

Sponsor: ZIVELO LLC


[WEBINAR] How Buffalo Wild Wings uses technology to improve supply chain quality

[WEBINAR] How Buffalo Wild Wings uses technology to improve supply chain quality

In this webinar, restaurant operators will learn: How to save time managing quality issues. Tips for optimizing your supply chain, achieving visibility, and more. Download now!

Type: Webinar

Sponsor: FoodLogiQ


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