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Webinars & Videos

Protecting your branding, customer experience from third-party delivery

FastCasual’s Cherryh Cansler sits down with Scott Absher, CEO of ShiftPixy, to learn how to solve pain points often associated with third-party delivery.

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[WEBINAR]: How technology can make your pizzeria standout

Download this webinar with Revel Systems to learn about the changing landscape for pizzeria owners and how technology can help improve efficiency and enhance…

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C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

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RFIS 2019: Restaurant brands seek global domination

The Restaurant Franchising and Innovation Summit, March 11-13 in Louisville, featured a couple of hundred restaurant executives swapping ideas and learning…

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[WEBINAR]: Optimize operations by running a data-driven restaurant

Revel Systems and Focus Brands discuss how to develop a basic framework for using your business data and turning it into insights and decisions.

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How Republic Bank is shaping the in-branch digital experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Trying to choose from an infinite variety of technology tools available to FIs can be overwhelming, Madhu Reddy, senior vice president and chief information…

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How BMO delivers on the details of digital banking

As director of technology at BMO, Kader Sakkaria asks himself two questions almost daily: "How do we create a better customer experience?"; and "How do we…

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How USAA manages disruption: 'We have to keep advancing and innovating'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Matt Schultz, lead digital strategy and insights manager at USAA, talks with Tim Tang, director of enterprise solutions at Hughes, about disruption in the…

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Chipotle VP chats digital strategy

Nicole West, Chipotle VP Digital Strategy and Product, discusses how seriously the chain takes real-time engagement with its customers and what types of…

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Delivering the ultimate customer experience across banking touch points

At the Bank Customer Experience Summit last fall, Andrea Boone, executive director of FSO digital at EY, spoke with Tim Tang, director of enterprise solutions…

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