All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

Fatz Café operator partner up for Good Neighbor award

September 22, 2010

Fatz Café’s operating partner Bruce Dressler, the Irmo, S.C., franchise owner, has been named a finalist for the National Restaurant Association’s 201…

Jimmy John's employees stage massive protest

September 19, 2010

Jimmy John's employees in Minneapolis have picketed the store in an effort to receive increased wages and better labor practices.

Top 10 ways to motivate your managers

Your managers are the eyes and ears of your restaurant. Keep them motivated with these 10 simple steps for continued high performance.

Remember your first boss?

by Don Fox — CEO, Firehouse of America

Do you remember your first boss? Of COURSE you do. That person holds a unique place in your personal history. Be it a source of inspiration, perspiration, or…

Bridging the gaps

by Valerie Killifer — Editor, FastCasual.com

When I was in the fifth grade, I had a classmate who was completely obsessed with Prince and the Revolution. When Purple Rain was released in 1984, he watched…

Panera Bread selects TMx Enterprise labor management solution

September 12, 2010

TimeManagement Corporation has signed an agreement with Panera Bread to license the TMx Enterprise 5 solution, a labor scheduling software product, after a…

Planning store layouts? Consider the recycling and composting trend

by Kim Frankovich — VP of Sustainability, Solo Cup Company

As I travel the country, I see more and more operators, universities, airports and hotels collecting recyclables and compostables. If you’re planning new…

Planet Smoothie names Bonnie Rhinehardt as new president

August 30, 2010

Planet Smoothie LLC has named Bonnie Rhinehardt as its new president. Rhinehardt assumed the role of president August 23, and is responsible for overseeing all…

Greatness: Accelerating the Recovery, Part III

By Dale Furtwengler

Payroll savings in the kitchen: Worth the risk?

by Carolyn Richmond — Partner, Fox Rothschild

With businesses facing continued economic uncertainty, the pressure to find cost savings is greater than ever.  Undeniably, cutting down on overtime costs is…

Petrus Brands names new CFO

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August 17, 2010

Petrus Brands, the parent company of Shane's Rib Shack and Planet Smoothie, has named Carl Jakaitis as its new chief financial officer. Jakaitis assumed the…

Will PeopleMatter change the future of HR tech?

by Valerie Killifer — senior editor, NetWorld Alliance

A pending software launch could change how restaurant operators interface with the employee management cycle.

When it's time to hire, look for learners

by Michael Harms — Sr. Business Analyst, People Report - Black Box Intelligence

Odds are you’ve never met my mother. That’s too bad. Think Betty White with darker hair. My mom is one of the sweetest people you’ll ever meet and her cinnamon…

Quiznos preps for international expansion

August 8, 2010

Quiznos today announced its plan for global growth, an initiative that entails opening new stores in about 15 more countries and territories within two years.

How the evil HR guy is messing with this job market

by Joni Doolin — CEO, People Report

Fast Casual Executive Summit to shake up industry segment

July 26, 2010

With the theme of Shaken, Not Stirred, the 2010 Fast Casual Executive Summit has been designed to take restaurant-industry operators out of their comfort zones…

People - The threshold to success

by Don Fox — CEO, Firehouse of America

As CEO of a predominately franchised chain of restaurants, I often challenge my team to examine the differences between the high and low restaurant sales…

Souper Salad names Ward Olgreen president and CEO

July 12, 2010

Souper Salad Inc., parent company of Souper Salad and Grandy's restaurants, has named Ward Olgreen as its new president and CEO. The appointment of Olgreen…

Driving Operational Excellence

Labor costs are one of the biggest expenses QSR operators face. Workforce management automation can help ensure the hiring of more productive employees…