Use online guest feedback to motivate, engage employees

Use guest feedback to build a distinctive customer experience that will drive retention, loyalty and sustainable business performance.

Restaurants add 560,000 jobs, NRA partners with CareerBuilder

April 9, 2012

The National Restaurant Association reports that restaurants have added more than 560,000 jobs since the beginning of the employment recovery, with more than…

Credits + Compliance = Cash (for restaurant owners)

by Rick Casmass — VP Marketing, Valiant

I’ve been in the restaurant industry, in one form or another, for well over 20 years. In that time, I’ve seen some very smart owners make some of the very same…

HotSchedules forms partnership with My Recruiting Center

April 2, 2012

HotSchedules has announced that it has formed a partnership with My Recruiting Center (MRC), a provider of paperless applicant-tracking systems and employee…

Restaurant operators continue to report positive sales, optimism

April 2, 2012

Bolstered by positive same-store sales and traffic results and an optimistic outlook among restaurant operators, the National Restaurant Association's…

Togo's Eateries partners with Novita Training to fuel development

March 28, 2012

Togo’s Inc. has announced that they have hired Novita Training to develop and implement franchise training programs for Togo’s managers and restaurant…

Newk's Express Café partners with PeopleMatter

March 28, 2012

PeopleMatter, a provider of talent-management solutions specifically built to serve hourly workforces, has announced a partnership with Newk's Express Café to…

Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…

Survey: Summer job market improving

March 27, 2012

With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking…

Do you really offer gluten-free dishes?

by Betsy Craig — pres, menutrinfo.com

Identifying and avoiding potential contamination starts with the very basics in the kitchen.

Panda Restaurant Group marks 20,000th associate hire

March 21, 2012

Panda Restaurant Group (PRG) has reached an important company milestone with the hiring of its 20,000th associate. PRG's mission is to build an organization…

Jamba Juice to host National Hiring Day

March 19, 2012

Jamba Juice Company has announced that on Tuesday, March 27, 2012, it will host a National Hiring Day from 2 p.m. to 6 p.m. in 80 stores across the nation. The…

The 7 fundamentals of employee feedback

Providing employee feedback benefits both the individual and the team, but keep it simple and sincere.

Don’t gamble on your summer hiring success

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

If a candidate isn't serious enough to take a short assessment, the odds are he or she won't turn out to be one of your top performers.

Schlotzsky's franchising execs achieve leadership designation

March 1, 2012

Austin-based Schlotzsky’s has announced that three members of the franchise team were recognized as Certified Franchise Executives (CFE) by the International…

Kentucky Restaurant Association training members of food safety, allergens

March 1, 2012

The Kentucky Restaurant Association is offering its members a discounted 90-minute webinar this month, produced by Kitchens with Confidence, a national food…

Never stop learning

by Don Fox — CEO, Firehouse of America

The art of story telling should be considered as a fundamental part or your formula for ensuring key lessons are retained within the culture of your business.

PeopleMatter launches real-time scheduling tool

by Valerie Killifer — senior editor, NetWorld Alliance

New SCHEDULE module latest launch in PeopleMatter's Software-as-a-Service platform.

Job descriptions — HR’s love letters

by Nate DaPore — President and CEO, PeopleMatter

It's Valentine's Day. I am sure that some of you celebrate, some of you don't and a few are the diehard anti-card-and-flowers type... But I'm going with the…

Food fight: Combat rising costs with smarter hourly hiring

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs.