Report spotlights low wages throughout food industry

by Alicia Kelso — Editor, QSRWeb.com

Food Chain Workers Alliance interviewed 700 employees in various sectors.

Restaurants serve up a path to success – Part 2

by Nate DaPore — President and CEO, PeopleMatter

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

Poll: Hourly employers optimistic about hiring outlook

June 14, 2012

While private employers added a disappointing 82,000 jobs in May, employers that are part of hourly employment network Snagajob, are "optimistic" when asked…

Webinar to discuss efficiencies in hiring practices

June 13, 2012

FastCasual.com and Hot Schedules are hosting a joint webinar June 28 to discuss efficiencies in restaurant operators' hiring practices.

Employee hotline – Avoid passing in the no passing zone

Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical…

Webinar to focus on hourly workforce management

June 4, 2012

FastCasual.com, in partnership with Charleson, S.C.-based PeopleMatter, is hosting the June 19 webinar, "Top 5 Ways Multiple Systems are Killing Your ROI," at…

Restaurants serve up a path to success — Part 1

by Nate DaPore — President and CEO, PeopleMatter

Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it…

Majority of restaurateurs and chefs fail celiac test

May 25, 2012

Chefs and restaurateurs lack a fundamental understanding of gluten-free protocols, according to the National Foundation for Celiac Awareness (NFCA), a…

Restaurants to add 450,000 summer jobs

May 24, 2012

Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant…

Chipotle shares drop after SEC joins hiring investigation

May 21, 2012

Shares of Chipotle Mexican Grill dropped nearly 2 percent May 21 after the reported news of the U.S. Securities and Exchange Commission joining an…

SEC joins Chipotle hiring probe

by Valerie Killifer — senior editor, NetWorld Alliance

Chipotle received a subpoena from the SEC May 17 requesting information in regard to its hiring practices.

Jimmy John's founder a case study in risk-reward

by Alicia Kelso — Editor, QSRWeb.com

Jimmy John Liautaud offers some advice for franchising during NRA Show panel.

Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Quiznos overhauls brand, menu

May 11, 2012

Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more.

Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

The one left off the list: hourly employees' influence on consumer decisions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

While trend lists may not identify employees as a critical factor, the quality of a restaurant's front-line staff has a significant influence on the features…

Celiac awareness foundation now offers restaurant credentialing

April 26, 2012

The National Foundation for Celiac Awareness (NFCA), a non-profit organization dedicated to raising awareness of celiac disease and non-celiac gluten…

Starbucks strengthens commitment to China employment growth

April 17, 2012

As Starbucks continues to accelerate its plans toward making China its second home market, the company has announced a series of new initiatives aimed at…