Structured interviews: Part of a recipe for hiring great people

by Jennifer Yugo, Ph.D. — Principal Consultant, Engaging Business Communications

By using structured interviews, you can gather four times the amount of accurate information compared to an inconsistent or conversational, unstructured…

Fast Casual Summit - Interview with Jim Mizes, Blaze Pizza

Many businesses in the Fast Casual industry are taking on mobile initiatives to enhance diners’ experiences. At the 2015 Fast Casual Summit Hughes sat down…

Fast Casual Summit-Interview with Roland Dickey Jr., Dickey's Barbecue

At the 2015 Fast Casual Summit, Hughes had the opportunity to and speak with Roland Dickey of Dickey’s BBQ about the value data brings to his restaurant and…

Fast Casual Summit-Interview with Maureen Donahue Chick fil A

At the 2015 Fast Casual Summit, one of the hottest topics was the use of mobile technology. Among those connecting with their customers through mobile devices…

Fast Casual Summit- Interview with Carin Stutz, McAlister’s Deli

At the 2015 Fast Casual Summit, Hughes sat down with Carin Stutz of McAlister’s Deli to talk about technology adoption and getting franchisees on board.

2015 Fast Casual Summit - Interview with Christina Coy Pie Five Pizza

In Miami at the Fast Casual Summit 2015, Christina Coy of Pie Five Pizza sat down with Hughes to discuss how the restaurant connects with its customers through…

Fast Casual Summit - Interview with Jim Mizes, Blaze Pizza

Many businesses in the Fast Casual industry are taking on mobile initiatives to enhance diners’ experiences. At the 2015 Fast Casual Summit Hughes sat down…

IFBTA’s Rob Grimes Highlights Hughes Solutions for Restaurants

IFBTA’s Rob Grimes Highlights Hughes Solutions for Restaurants

Pollo Tropical names new chef, marketing leader

June 14, 2016

Pollo Tropical has announced a new chef and a new marketing leader.

Infographic: Which restaurant segment do execs want to work for?

To find out why job candidates are more attracted to certain companies and restaurant segments over others, Bristol Associates conducted a survey with a…

4 ways to prep for overtime changes

John Waldmann, co-founder and CEO of Homebase, offers advice to help brands become compliant with the Department of Labor's overtime ruling.

Why restaurant ordering kiosks won't replace employees

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important…

App helps co-workers communicate without exchanging cell numbers

May 26, 2016

An app that allows employees to message co-workers without having to divulge personal phone numbers is now available. Entrepreneurs Danny Leffel and Broc…

Online job matching platform pops up in Texas

May 20, 2016

Workpop, an online matching platform for job seekers and employers, has launched this week in Dallas and Houston. The platform, which helps small and mid-sized…

How to hire top-notch summer employees

by Cherryh Cansler — Editor, FastCasual.com

Two experts weigh in on how to hire the best summer employees.

The pre-shift meal: Sometimes simple is best for team building

by Jennifer Yugo, Ph.D. — Principal Consultant, Engaging Business Communications

One of the easiest and most effective options for "team building" is the pre-shift meal.

Newk's names franchisee of year

May 4, 2016

Newk's Eatery has named Cassandra Stokes as its franchisee of the year. Stokes, of Sekots Too LLC, has been a franchisee for nearly three years, due to high…

Restaurants gear up for summer hiring season

April 11, 2016

Ninety-one percent of hourly employers anticipate hiring the same or more workers this summer compared to last year.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…