Chicken Salad Chick opens new Florida location

August 22, 2016

Chicken Salad Chick announced its third Florida location in Jacksonville, according to a company press release. The unit will open on Aug. 30 and will kick off…

Capriotti's opening first Oklahoma City location in fall

August 18, 2016

Capriotti's Sandwich Shop is opening its first Oklahoma City location this fall.

Captain D's fishing for franchisees in North Carolina

August 18, 2016

Captain D's plans to expand its presence in North Carolina, according to a company press release.

Dickey's expands in California

August 17, 2016

California will see five new Dickey's Barbecue Pit locations, beginning in 2017, according to a company press release.  PK Group, Inc. will open the first unit…

Free webinar: How to Create Loyal Guest Behavior

August 16, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Do fast casual franchisors need to rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

Freebirds hires new finance VP

August 15, 2016

Freebirds chose Gerardo Arce as the company's new vice president of finance, according to a company press release. Arce was formerly the Fiesta Restaurant…

Uncle Maddio's expands franchising in Knoxville

August 15, 2016

Uncle Maddio's Pizza signed a second franchise agreement with Ken Heatley and his son, Ryan, according to a company press release. The pair will operate three…

McAlister's signs franchise deals for restaurants in 2 states

August 9, 2016

McAlister's Deli announced franchise agreements for Georgia and Illinois locations, including five restaurants in Atlanta, as well as additional units in…

Dickey's expands in home state with 2 new locations

August 4, 2016

Dickey's is opening two new units in southern Texas, in New Braunfels and San Marcos. The New Braunfels location opens this fall, followed by the San Marcos…

Holler & Dash biscuit shop announces 2 new locations

July 29, 2016

Holler & Dash biscuit house will open new locations in Tennessee and Florida by year's end, according to a news release. 

Captain D’s recognizes superior performance

July 26, 2016

At Captain D's annual convention last week, top performers were recognized for leadership that resulted in high sales volume.

Noodles & Company CEO steps down

July 26, 2016

Noodles & Company CEO Kevin Reddy is stepping down, effective immediately, according to a company press release. The company selected Dave Boennighausen as…

3 types of rewards to increase employee satisfaction

By Autumn Manning, CEO of YouEarnedIt

Why franchising needs to have a little soul

by Matthew Harper — Intern, Networld Media Group

Restaurant franchising is often an extension of the corporate company: everything has to be exactly the same, or the process won't work. However, some…

Yogurtland stirs up some new talent

July 21, 2016

Yogurtland announced in a company press release the addition of two new executive team members, John Wayne Carlson as vice president of development and Chad…

Why training is first step in enhancing customer experience

by Cherryh Cansler — Editor, FastCasual.com

Technology is simply a tool to help a team member better serve and connect with a customer, which can only happen if the employee is well trained in every…

Jamba Juice hires new chief marketer

July 20, 2016

Jamba Juice announced in a company press release that Rachel Phillips-Luther will be the company's new chief marketing officer, beginning Aug. 9. She formerly…

Jimmy's Egg announces 52 new restaurants in 6 states

July 19, 2016

Jimmy's Egg announced the signing of six new development agreements for 52 new restaurants to be built in three existing and three new markets. The states…

Tijuana Flats announces new CEO

July 19, 2016

Tijuana Flats announced Larry Ryback as its new CEO in a company press release. He will report to Steven Flyer, the company's board chairman.