Potbelly names CDO

May 27, 2021

Potbelly Corporation has hired Larry Strain as CDO to oversee corporate development, franchise sales, brokerage services and strategic and trade-area level…

Lee's Famous Recipe using AI to run drive-thrus

May 27, 2021

Like most restaurant brands, Lee's Famous Recipe Chicken can't always find enough workers. With its drive-thru business thriving due to the pandemic, the…

Jimmy John's hiring 10K workers

May 25, 2021

Jimmy John's has launched a three-day hiring event Tuesday to add up to 10,000 employees to work in its 2,600 nationwide locations.

Danny Meyer-affiliated company invests in 7Shifts

May 25, 2021

The growth equity fund affiliated with Danny Meyer's Union Square Hospitality — Enlightened Hospitality Investments (EHI) — was the lead investor of $21.…

Hot Dog Shoppe creates 2 leadership roles

May 24, 2021

In preparation of expanding, Ohio-based Hot Dog Shoppe has created two roles, hiring Zach Weiser to lead field operations and Greg Kenyon to fill the role of…

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

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Chipotle launching virtual wellness app for employees

May 19, 2021

Chipotle Mexican Grill is launching a wellness platform — Strive — in hopes of improving mental health among its employees.

Masks 'not optional' for restaurant workers

by Cherryh Cansler — Editor, FastCasual.com

Although Americans all over the country are ditching their masks, restaurant employees can't throw them out any time soon.

FAT Brands beefs up management team

May 18, 2021

Los Angeles-based FAT Brands Inc., the parent company of Fatburger, Johnny Rockets and seven other restaurant concepts, has added three executives to its…

Best Practices for Hiring Hourly Employees

Improve retention, productivity, and workplace culture by following these best practices for hiring hourly employees.

Former Sweetgreen COO leading Coffee Bean & Tea Leaf

May 13, 2021

Sanjiv Razdan, the former COO of Los Angeles-based Sweetgreen, has joined The Coffee Bean & Tea Leaf as president of its Americas and India markets. He'll…

Former Dunkin' exec leading Qdoba's franchise development

May 12, 2021

Qdoba Mexican Eats has hired Shawn Caric as VP of franchise development, where he'll direct the 740-unit brand's franchise expansion in the United States and…

BurgerFi names former Macy's director as CTO

May 11, 2021

Florida-based BurgerFi International Inc. has hired Karl Goodhew, a former director of Software Engineering at Macy's Inc., as chief technology officer.

Chipotle increasing average minimum wage to $15

May 10, 2021

All Chipotle Mexican Grill restaurant workers will be earning more per hour by June, when the chain raises the average hourly wage to $15.

Zaxby's names first-ever general counsel

May 7, 2021

Brenda Beerman Trickey has been appointed Zaxby's first-ever general counsel in the brand's 32-year history.

Hiring boomerangers: Here's what you need to know

by Jason Fry

Understanding Form I-9 and other hire notification requirements is critical to avoiding potential fines, especially since the government recently increased the…

Freddy's co-founder leaves CEO role

May 6, 2021

Chris Dull, the former president and CEO of Global Franchise Group, which owns Great American Cookies, Marble Slab Creamery/MaggieMoo's, Pretzelmaker, Hot Dog…

Shake Shack promotes chief people officer

May 5, 2021

New York City-based Shake Shack has promoted Diane Neville, formerly SVP of People Resources at Shake Shack, to the role of chief people officer.

BurgerFi taps Henry Gonzalez as CMO

May 3, 2021

The new chief marketing officer at BurgerFi is Henry Gonzalez, who has over 25 years of food business experience, a news release said. The news comes on the…

Shake Shack providing more opportunities for women, people of color

April 29, 2021

Women now make up 53% of Shake Shack's overall workforce, and people of color make up 76%, according to the New York-based chain, which Thursday unveiled its…