Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

6th Annual State of Digital for Restaurants

Qu’s 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see…

Presented by Qu

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

The crew member engagement playbook for QSRs

The ultimate field guide to engaging and enabling every single crew member in your quick service restaurant organization—from cashiers to kitchen crew—at any…

Presented by Axonify

When Raising Prices Isn’t Cutting It... How AI Automation Cuts Costs & Customer Complaints

This webinar will highlight how AI-driven task management can lead to labor retention, food waste reduction, and better service - all contributing to better…

Presented by PizzaMarketplace.com, FastCasual.com

Transact Anywhere: Ordering, Insights and Mobile POS

In this free webinar, we’ll learn how POS systems have evolved into sophisticated digital transaction platforms and dive into the dynamics where payments, off…

Customer Story: Corowa RSL Club

Located in Corowa NSW, along the beautiful Murray River the Corowa RSL Club has been a staple in the community for decades. The club features a restaurant…

Customer Story: Stanley Burgers

Mandoe helped Stanley Burgers, a premium burger joint in Melbourne, to transition from printed menu boards to digital ones in their new location. The digital…

Star Micronics & ClearTEQ Provide Optimal POS Solution To Specialty Market East Meats West

Star Micronics & ClearTEQ partner together to provide an optimal POS solution to specialty market and small business, East Meats West

Presented by Star Micronics America

Shipley Do-Nuts SynergySuite Case Study

Shipley Do-Nuts is booming. Learn how SynergySuite has helped Shipley manage its growth and coordinate operations and data among company shops and franchisees.

Presented by SynergySuite

20 Fast Casual Brands to Watch in 2023

After reviewing the nominees, a panel of judges narrowed down the applicants by looking at their use of technology, menu innovation and future growth plans. We…

Presented by FastCasual.com

The Unified Commerce Platform Explained: Next Generation Software Architecture for Restaurants

Multi-unit restaurants desperately need unified ordering and fulfillment systems to drive speed, convenience, and personalized experience. A modern commerce…

Presented by Qu