WaBa Grill enhances mobile app

September 17, 2020

California's WaBa Grill has updated its WaBa Rewards App to improve the guest experience with an easy-to-navigate menu layout and order flow, as well as a…

El Pollo Loco launches loyalty program

September 3, 2020

El Pollo Loco Inc. has launched a loyalty program, Loco Rewards, that allows customers to earn more points and rewards for their favorite menu items …

KitchenUP™

Taking Cloud Kitchen Concepts to New Heights

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Pollo Tropical offering contactless experience via app upgrade

August 17, 2020

Pollo Tropical has launched curbside pick-up service, which allows customers to park at the restaurant and have their orders delivered to their cars, and even…

Juice It Up adds order-ahead, pay functions to app

August 11, 2020

Juice It Up has added an order-ahead and payment function to its mobile app that customers from all 80 locations in California, New Mexico, Oregon and Texas…

Shake Shack's comeback plans: All-things digital

by Cherryh Cansler — Publisher, FastCasual.com

Although Shake Shack shares were down 10% Friday morning after the chain reported Thursday that sales and revenues both dropped nearly 40% during Q2, CEO Randy…

Qu Partners with Franklin Junction to Power Host Kitchens

Qu announced its partnership with Franklin Junction, the two-sided marketplace featuring Host Kitchen™ and Cloud Concepts™ founded by industry veteran Aziz…

Starbucks gives more payment options to loyalty members

July 21, 2020

Starbucks is expanding the number of payment options available to its most loyal customers, allowing Starbucks Rewards members to pay using cash, credit/debit…

Qdoba to offer contactless payment with FreedomPay

July 21, 2020

Qdoba Mexican Eats entered a deal with FreedomPay to roll out contactless payment across its 730 locations in the U.S. and Canada.

Moe’s Southwest 'Revels' in POS update

July 21, 2020

Moe's Southwest Grill, owned by Focus Brands, is rolling out Revel Systems' cloud-based point-of-sale and business management platform to more than 70…

Deploying kiosks in your restaurants: What are you waiting for?

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

Dipesh Hinduja of Stratixcorp gives advice for a successful kiosk deployment. Hint: Not having a Mobile Device Management system in place will derail your…

Tillster digital ordering platform joins ParTech's Brink POS ecosystem

July 7, 2020

ParTech Inc., a provider of pont-of-sale software for the restaurant and retail industries, has added the Tillster digital ordering platform to the cloud-based…

PreciTaste launches AI-enabled health check kiosk

June 29, 2020

PreciTaste has created a health-check kiosk, called the AI Welcome Center, for near-term economic recovery and long-term exposure prevention across a wide…

Paytronix rolls out contactless dine-in platform

June 22, 2020

Paytronix Systems Inc. announced the rollout of its Paytronix Contactless Dining technology, which is designed to help restaurants offer dine-in service with…

Chipotle 'chats' up Facebook, rolls out app in Canada

June 18, 2020

Chipotle Mexican Grill has rolled out a series of innovations to its digital platform, including an app for Canadian customers and a chatbot for Facebook users

New CMO upping Yoshinoya Japanese Kitchen's digital game

June 12, 2020

Yoshinoya America, known for its Japanese-inspired rice bowls, has launched its first loyalty program, Yoshinoya Rewards, as well as digital ordering for…

ParTech adds SynergySuite to Brink POS ecosystem

June 9, 2020

ParTech Inc., a provider of POS software and integrated technical solutions to the restaurant and retail industries, has added SynergySuite to its Brink POS…

Pandemic speeds up operational changes at Sweetgreen

by Cherryh Cansler — Publisher, FastCasual.com

Like so many other restaurants around the world, Sweetgreen shifted into crisis mode COVID-19 hit but is now preparing for its version of the "new normal."

Revel Systems becomes preferred POS provider for The Halal Guys

May 28, 2020

Revel Systems announced an agreement to become the preferred point-of-sale system by The Halal Guys at more than 80 of its franchise locations.

Scooter's Coffee taps ParTech's Brink POS for franchise

May 21, 2020

Scooter's Coffee, a 22-year-old franchise, is deploying ParTech Inc.'s Brink POS system for its franchise system.