How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Smoothie King outpacing industry growth via menu innovation, franchisee communication

Smoothie King CEO Wan Kim details how the brand is outpacing industry growth projections.

Panera partners with ezCater to scale workplace catering

September 27, 2023

Panera Bread has tapped EzCater, which has over 100,000 restaurants using its catering platform, to help it deliver soups, salads and sandwiches to the…

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Ellianos Coffee expanding in Florida

September 21, 2023

Ellianos Coffee, a southeast-based drive-thru specialty coffee brand, is opening Monday in Gainesville, Florida, and will celebrate with a 2 p.m.

Smalls Sliders reaches 100 units in development

September 21, 2023

Smalls Slider has more than 100 restaurants — called "cans" — under development, according to the press release.

Why Veggie Grill CEO thinks downsizing will fuel growth

by Cherryh Cansler — Publisher, FastCasual.com

Veggie Grill's plan for growth includes exploring franchising, menu enhancements and technology upgrades.

Shake Shack testing 'environmentally friendly' cooking oil

September 18, 2023

In an effort to reduce their environmental footprints, two Shake Shack restaurants in New York will replace its soybean oil with oil from Zero Acre Farms, a…

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Leasecake launches Cakebot: Approachable AI for Lease Management

September 14, 2023

Lease management software provider Leascake has launched Cakebot: Approachable AI for Lease Management. Featuring a Lease chatbot and Lease clause…

Sweetgreen named in sexual harassment suit

September 14, 2023

Ten Black men and women are suing Los Angeles-based Sweetgreen in over a half-dozen New York locations, alleging they were subjected to daily use of the N-word…

How to save money with restaurant leases

by Fast Casual

What aspects of your lease are most important? How can you save money on those details? Read more to find out!

Pizzaiolo shares tips to make dough stand out

by Mandy Wolf Detwiler — Editor, Connect Media

Most dough consists of flour, salt, yeast and water. But it's what you add to your dough that really adds the flavor.

How to motivate franchisees to adhere to standardized processes

September 12, 2023

In the dynamic world of the franchise industry, ensuring that franchise operators adhere to standardized processes is crucial for achieving consistency and…

How Dave's Hot Chicken wins with authenticity

by Bradley Cooper — Editor, Connect Media

Dave's Hot Chicken went from a parking lot pop-up to a fast casual juggernaut. The opening keynote at the Interactive Customer Experience Summit in Charlotte…

The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Connect Media

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

Great American Cookies, Marble Slab Creamery co-branded unit hits Pacific Northwest

September 1, 2023

FAT Brands Inc. has announced that a co-branded Great American Cookies and Marble Slab Creamery location has opened in Happy Valley, Oregon. It's the first…