Details, Details, Details

by Don Fox — CEO, Firehouse of America

The restaurant business is all about paying attention to the details. And when it comes to the details, there are two rules to keep in mind:

Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

Moyer: Remember, 4 on the Door!

by Chris Moyer — Manager, Conserve, National Restaurant Association

The first time I heard Richard Young – the director of education for Pacific Gas and Electric’s Food Service Technology Center – say, "You want to save on…

Mooyah selects Wireless Ronin for digital signage solution

October 13, 2010

Minneapolis-based Wireless Ronin Technologies Inc. has been selected by Mooyah Burgers & Fries to provide the Frisco-based burger chain with an in-store…

LaVoie: Supply chain trends for 2011

Where technology and logistics are expected to lead the restaurant industry.

Boston Market to implement successful test overhaul in San Francisco stores

October 11, 2010

As part of Boston Market's 25th anniversary celebration, the restaurant has announced the San Francisco-area launch of a nationwide rollout of experiential…

Newk's Express Café chooses Hot Schedules for labor management

October 5, 2010

HotSchedules has signed a deal with Newk's Express Café to provide labor management solutions to all 27 Newk's locations. The deal was signed after a…

Boston Market rebrand gets systemwide boost

October 4, 2010

In the wake of an overall company transition, Boston Market has announced the launch of a nationwide rollout of upgrades and new menu items created to…

Wingstop reaches 29 consecutive quarters of comps growth

October 3, 2010

Wingstop has announced its same-store sales for the third quarter are up 1.9 percent over the same period last year and 1.7 percent for the year to date. That…

Krystal to develop fast casual concept

September 28, 2010

An article in the Atlanta Business Journal claims quick-service burger chain Krystal is developing a fast casual concept, the K Cafe.

All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

Johnny Rockets, Halsted Street Deli unveil co-branded fast casual restaurant

September 21, 2010

In a first-ever merger for both brands, Johnny Rockets and Halsted Street Deli have opened two combined restaurants in downtown Chicago. The restaurants are…

McAlister’s digs in to operational changes

A new president and a menu and equipment overhaul will bring in the next generation of McAlister's delis.

Beautiful Brands names leading development agent for Midwest Camille’s

September 19, 2010

Beautiful Brands International (BBI) has named Jason Lowman as lead development agent for Camille’s Sidewalk Café in Wisconsin, Minnesota, Indiana, Iowa…

Jimmy John's employees stage massive protest

September 19, 2010

Jimmy John's employees in Minneapolis have picketed the store in an effort to receive increased wages and better labor practices.

Top 10 ways to motivate your managers

Your managers are the eyes and ears of your restaurant. Keep them motivated with these 10 simple steps for continued high performance.

Remember your first boss?

by Don Fox — CEO, Firehouse of America

Do you remember your first boss? Of COURSE you do. That person holds a unique place in your personal history. Be it a source of inspiration, perspiration, or…

New Daphne’s CEO outlines brand future

by Valerie Killifer — senior editor, NetWorld Alliance

When Daphne’s Greek Café founder George Katakalidis filed for bankruptcy protection in January, the news came as a shock to many restaurant industry insiders.

OTC Stock Review issues UFood Restaurant Group report

September 15, 2010

OTC Stock Review has initiated coverage on UFood Restaurant Group Inc., franchisor and operator of UFood Grill.

Bridging the gaps

by Valerie Killifer — Editor, FastCasual.com

When I was in the fifth grade, I had a classmate who was completely obsessed with Prince and the Revolution. When Purple Rain was released in 1984, he watched…