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Operations News & Media

Bad Ass Coffee debuting double drive-thru format

March 30, 2022

Bad Ass Coffee of Hawaii is opening its first location featuring double drive-thru lanes. The 1,800 square-foot store will debut in Q3 in Hendersonville…

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Gott's launches 'wine country picnic' for private events

March 28, 2022

Gott's Roadside, a Northern California roadside restaurant group emphasizing locally sourced ingredients, is hosting private events from seven of its…

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Chipotle partners with Cash App to push 'Guac Mode'

March 28, 2022

Chipotle Mexican Grill is relaunching Guac Mode, an exclusive benefit for Chipotle rewards members that unlocks access to surprise free guac rewards throughout…

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Best Foodservice Equipment Innovations of 2022… So Far

A host of new, innovative kitchen products promises to help your foodservice operation run more efficiently. Here are just a few.

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US restaurant traffic increases after January decline

March 25, 2022

Online and physical restaurant traffic was up 2% and consumer spend jumped up 8% in February, compared to a year ago, according to The NPD Group.

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Detroit Wing Co. debuting commissaries

March 24, 2022

Detroit Wing Company, a Michigan-based wing concept with 20 locations, has opened the first of two commissaries to create sauces and spices needed at each…

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Inspire Brands exceeds $30B in global sales

March 24, 2022

Inspire Brands, which owns Jimmy John's, Arby's, Baskin Robbins, Dunkin' and Buffalo Wild Wings, exceeded $30 billion in global system sales in 2021, a…

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Sweetgreen rolling out drive-thru prototype

March 24, 2022

Sweetgreen is on board with drive-thru service, opening its first location within the next year. Dubbed "sweetlane," the concept will debut in Schaumburg…

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Native Foods hires St. Louis native as executive chef

March 23, 2022

Native Foods, a vegan brand, has hired Chris Bertke as executive chef. The St. Louis native opened Utah Station in 2019 with a menu comprised of plant-based…

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BurgerFi offering late-night bites via food truck

March 22, 2022

South Florida-based BurgerFi's food truck has partnered with late-night delivery platform Gopuff in order to serve customers in the Tallahassee area between …

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5 ways to solve restaurant industry's top 3 challenges

Several tools can help us solve labor shortages, supply chain disruptions and rising operating costs.

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Webinar: Leveraging Market Disruptions to Enhance Your Brand Experience

March 22, 2022

Kimberly Jay Restaurants have faced an unprecedented onslaught of crises and shifting consumer expectations over the last two years. How can…

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Optimizing Operations with Modern Digital Signage Solutions

Implementing a digital signage network doesn’t need to be a costly, complicated endeavor. New management tools are helping to simplify the process.

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Nespresso USA files suit against Peet’s Coffee for alleged trademark infringement

March 18, 2022

Nespresso USA Inc. has sued Peet's Coffee in Manhattan federal court claiming that the company's coffee pods violate Nespresso's capsule design trademark…

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Using Your Tech Stack as a Cross-Selling Powerhouse

See how using a data-drive cross-selling platform moves your POS to the next level. By offering more customized upsell suggestions, you can increase your…

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Pincho, Hattie B’s tapping Thanx hidden menu capability

March 18, 2022

Florida-based burger and kebab concept Pincho and Nashville-based Hattie B's Hot Chicken are deploying hidden menus to diners by tapping Thanx Loyalty 3.…

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Starbucks to have 55,000 stores by 2030

by Cherryh Cansler — Publisher, FastCasual.com

March 16, 2022

Shortly after Starbucks CEO Kevin Johnson announced his retirement Tuesday, he told shareholders during the brand's annual meeting the company would continue…

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Starbucks testing reusable cups, EV charging kiosks, recycle app

March 15, 2022

Starbucks is launching several initiatives designed to help support sustainability efforts, including a reusable cup program, a waste and recycling app to…

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CEO of full-service brand shares lessons with fast casual operators

Jonathan Weathington, CEO of Shuckin' Shack, discusses how he doubled down on his unconventional marketing efforts invested in curbside pick-up and amped up…

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Chopt opening 7 locations in 2022

March 14, 2022

Chopt Creative Salad Company, a NYC-based farm-to-fast-casual concept, is opening seven units this year in Georgia, Virginia and Maryland. "We've learned a…

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