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Operations News & Media

Sweetgreen driving business at the drive-thru

November 14, 2022

Los Angeles-based Sweetgreen is opening its first advanced-order vehicle pickup window. Dubbed "Sweetlane," and based in Schaumburg, Illinois, the restaurant…

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Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

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How to maintain your online reputation

by Mandy Wolf Detwiler — Editor, Networld Media Group

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.

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Taco Bell Cantina, Arby's franchisee talks innovation at #QSRNext event

by Mandy Wolf Detwiler — Editor, Networld Media Group

S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby's franchisee, spoke about how both companies innovate at the #QSRNext event…

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Shipley Do-Nuts SynergySuite Case Study

Shipley Do-Nuts is booming. Learn how SynergySuite has helped Shipley manage its growth and coordinate operations and data among company shops and franchisees.

Presented by SynergySuite

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Ellianos Coffee reducing franchise fee for veterans

November 8, 2022

In honor of Veterans Day, millions of cities across America will host parades Thursday and display American flags and Ellianos Coffee is showing its support…

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Blaze Pizza celebrates 10th birthday with pizza giveaway

November 8, 2022

Blaze Pizza is celebrating its 10th birthday with a giveaway of more than 16,000 free pizzas nationwide, according to a press release.

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Panera debuts digital-focused format in New York

As Panera hits 50% in digital sales, it's testing digital-focused formats.

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Pickleman’s ditches antibiotics in chicken

November 7, 2022

St. Louis-based Pickleman's Gourmet Cafe has announced a "No Antibiotics Ever" policy for the chicken it serves in its 24 locations across the Midwest.

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Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.

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Pumpkin spice, iced drinks drive Starbucks Q4 sales

by Cherryh Cansler — Editor, FastCasual.com

Cold coffee beverages accounted for nearly 80% of total beverage sales in U.S company-operated stores, and the pumpkin spice platform was up 17%.

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Scooter's Coffee opens HQ to support 'unprecedented growth'

November 3, 2022

Scooter's Coffee, which has nearly 600 locations in 28 states, has relocated its Omaha-based headquarters to 11808 Miracle Hills Dr., also in Omaha. The…

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Anthony's Coal Fired Pizza & Wings, BurgerFi provide hurricane relief

November 3, 2022

Anthony's Coal Fired Pizza & Wings, along with its sister company, BurgerFi, and Marcum LLP, an accounting and advisory firm, have joined forces to provide…

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Ballard Brands execs, Chef Jose Garces to reveal how to build a 'brand of the future'

by Cherryh Cansler — Editor, FastCasual.com

Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and…

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Cornbread founder creating affordable housing development in New Jersey

October 31, 2022

Cornbread Founder and IHOP franchisee Adenah Bayoh is on a mission to create more affordable housing for her Newark, New Jersey community. She has partnered…

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How to use category management in micro markets, vending

October 31, 2022

Retailers and convenience services operators have been able to finetune their product category management thanks to improved data collection technology. Such…

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Tropical Smoothie opens double drive-thru

October 28, 2022

Tropical Smoothie Cafe has opened a double drive-thru location in Oklahoma City, the first of its kind for the brand.

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Ice Cream Now, 16 Handles execs to discuss delivery at virtual event

October 28, 2022

Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media Group — the publishers of QSRWeb.com…

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Fast Casual names '20 Brands to Watch' in 2023

by Cherryh Cansler — Editor, FastCasual.com

To qualify for the list, each brand had to be no more than six years old, have at least one location open and have never appeared on this list in the past or…

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Wingstop delivers on Q3 expectations

October 26, 2022

Wingstop shares were up over 10% Wednesday after the Dallas-based chain posted higher-than-expected financial results for the fiscal third quarter ending Sept.

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