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Operations News & Media

The morphing of the QSR

February 22, 2006

When the McDonald's Bistro Deli opened in New Castle, Del., the restaurant's manger saw a different crowd.   "We get people from all over because we…

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Fast Casual's Top 100 Movers and Shakers

January 25, 2006

It wasn't long ago that you had to look up the definition of "fast casual" to understand the meaning of this unique restaurant concept that is a hybrid of the…

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New York City officials discount lawsuit

December 26, 2005

NY1 News: New York City officials are discounting a lawsuit brought by a Manhattan restaurant that said it lost business during the recent transit strike.

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Drive- Thrus boost Starbucks' revenue

December 26, 2005

According to a recent AP story, drive- throughs accounted for more than half of Starbucks' revenue in new company-operated stores. The world's largest…

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"Not Your Average Joe's" selects CrunchTime! to manage restaurant operations

December 5, 2005

Growth-oriented creative casual chain will mange all back office activities in fully-integrated solution by CrunchTime! Information Systems.

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Restaurant Industry outlook improved in October

November 29, 2005

Restaurant Industry outlook improved in October with solid gain in the restaurant performance index surge in restaurant operator optimism led to strongest…

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Provence Breads & Cafe plans a batch of sites

November 28, 2005

 Provence Breads & Cafe has about a dozen stores in the oven for the Nashville area as it turns up the heat on local rival Bread & Co. and national…

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Applebee's introduces 8 new items on fall menu

November 27, 2005

Applebee's Neighborhood Grill & Bar (Nasdaq: APPB) continues to bring great-tasting dishes to its guests by adding eight new items – including two panini…

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Fast casual restaurants gear up for the holidays

Fast casuals across the nation are gearing up for the holidays this year with delectable dinners and treats for their adoring customers.

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The Sotelo's Saga: Overcoming personal tragedy while operating a restaurant

November 19, 2005

Sylvia Sotelo serves as an inspiration to not only restaurant and business owners but single mothers too.

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Kahala Corp announces 20 unit agreement for Samurai Sam's Teriyaki Grill Restaurants

November 17, 2005

Kahala Corp (Pink Sheets: KAHL), a Scottsdale, Ariz.-based franchisor of eight quick service restaurant concepts totaling more than 1,000 locations and $45…

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Panera Bread reports bakery-cafe sales increased

November 17, 2005

Panera Bread Reports System-Wide Comparable Bakery-Cafe Sales Increased 8.2% for the Four Weeks Ended November 1, 2005.

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Starbucks turns red to signal the start of holiday season

November 12, 2005

For the numerous consumers who visit the fast casual coffee chain Starbucks, the red cup and the handcrafted holiday beverages found inside them symbolize the…

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Diedrich Coffee announces its first drive-thru location

November 11, 2005

Located in Beautiful Dana Point, Diedrich's Newest Coffeehouse Features Relaxing Ocean-Breeze Setting or Easy Drive-Thru Convenience.

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Buffalo Wild Wings to open 1st NY metro area restaurant

November 7, 2005

Buffalo Wild Wings Grill & Bar, one of the top ten fastest-growing fast casual restaurant groups in the nation, will open its first New York metro area…

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Economic Pressure on Dining: Fast Casual could fare well this holiday season and in 2006.

Anticipated pressures on Americans' discretionary dollars may yield a business boost to fast casual restaurant operators as winter approaches.

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Hcareers Sponsors Career Fair at World's Largest Industry Trade Show

November 4, 2005

Dominant job board for the hospitality and restaurant industry asked to headline the International Hotel/Motel & Restaurant Show's Career Fair for a second…

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Red Robin Restaurants GE program to improve customer service

October 31, 2005

Six Sigma Tool Enhances Food Quality and Guest Service by Cutting Milkshake Wait Times in Half.

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Food Metrics: The evolution of the fast service restaurant

From quick service to fast casual, the dining experience has come a long way    

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Fast Tech: Time is Money

October 28, 2005

McAlister's Deli finds new way to cater to customers.

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